helpdesk Jobs in district of columbia

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Help Desk Technician

Virginia Jobs

Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a

Helpdesk Technician I

Stefanini

Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas

Helpdesk Technician I

Stefanini

Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Junior Linux Technician

ASSYST

Sterling, Virginia, USA

Full-time

ASSYSTis seeking a skilledJunior Linux Technicianfor our headquarters inSterling, VA. Job Type: Full Time/Permanent Job Location: Sterling, Virginia (Onsite) Responsibilities: Manages Linux PC setup and deployment for new employees using standard hardware, images and softwareProvides basic helpdesk support of Linux based computer accounts, access cards, software upgrades.Assists with daily backup and infrastructure tasks.Assists with managing network printers and copiers.Tracks and monitors co

Help Desk Tier I&II

QCI/Quandrant, Inc.

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Applications Engineer III (SharePoint) - Active Top-Secret Clearance

Akima, LLC

Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer to work in Washington, DC. To join our team of outstanding professionals, apply today! We are seeking a talented Mid Developer to join our team. As a Mid Developer, you will contribute to the design, development, and maintenance of eForms solutions while embracing agile methodologies. Your expertise in eForms development, SharePoint, and agile practices will be essential for success in this role. Responsibilities Agile Development: Collaborate with

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, Inc

Remote

Contract

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient

FAA- UAS Sr. Regulatory Analyst- Advanced Air Mobility (AAM)

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2505985 Location: WASHINGTON, DC, US Date Posted: 2025-05-22 Category: Defense/Intel Subcategory: Policy Analyst Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description Job Description: UAS Senior Regulatory Analyst Researches and drafts regulatory documents and reviews documents for accuracy, completeness, and compliance with appropriate req

MARS Pursuit - Fall 2025

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2507237 Location: WASHINGTON, DC, US Date Posted: 2025-07-03 Category: Information Technology Subcategory: Data Scientist Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking talented individuals to support a comprehensive set of system/software engineering and Information Technology (IT) services to maintain, sustain,

IT Onsite Field Technician

The Reynolds and Reynolds Company

Fairfax, Virginia, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi

Service Desk Technician

TriosysIT Inc.

Washington, District of Columbia, USA

Contract, Third Party

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts

Data Analyst - Mid

Jacobs

Washington, District of Columbia, USA

Full-time

As a Top Secret Data Analyst for this program, you will be working in an organization that's mission is to develop and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFE Agile software development methodology and strong Dev Ops practices. You will be responsible for performing analysis on relevant information from a variety of sources to prepare documents, reports, summaries and replies to inquiries, ensuring acc

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLC

Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks

Operations Analyst

American Association Of Motor Vehicle Admin.

Arlington, Virginia, USA

Full-time

NOTE: This is a shift based position. During training for the first 3 months the shift will be 8:30am - 4pm Monday to Friday. The Operations Analyst position is part of the AAMVA Helpdesk/Ops Department. The primary responsibility of this position is to provide Tier 1 technical support for all AAMVA supported applications to our customers. This includes identifying, analyzing, and resolving all requests and issues. The Operations Analyst is part of an on-call after-hours system monitoring rotat

Cybersecurity SME

SAIC

Arlington, Virginia, USA

Full-time

Job ID: 2507194 Location: ARLINGTON, VA, US Date Posted: 2025-07-07 Category: Cyber Subcategory: Cyber Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Cybersecurity Subject Matter Expert to join our team and support the Department of the Air Force's (DAF) Cloud-Based Command and Control (CBC2) Program. The ideal candi