Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift
Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience
Application Specialist I Principal Responsibilities: Investigates, diagnoses, and solves application-related issues and fulfills service requests for standard and ad-hoc offerings.Schedules work to meet priorities and minimize business disruption.Maintains security and functionality through the application of temporary fixes and workarounds.Updates knowledge base to facilitate future resolution of common errors.Keeps relevant stakeholders apprised of any new issues in a clear and timely manner.P
Apply ONLY If you are okey for W2 Position - NO - C2C 7+ years of experience in IT infrastructure operations with a strong focus on L1 and L2 support. Proven expertise in monitoring tools (e.g., Splunk, OEM, Wily, etc). Hands-on experience with Windows/Linux servers, virtualization, and cloud platforms (AWS/Azure/Google Cloud Platform). Strong understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN). Familiarity with ITIL framework and service management tools (e.g., ServiceNow). Excell
Position: Lead Gen AI engineer Location: Remote Duration: 5 months with possible extension Must have skills: AWS Bedrock, LLMs, RAG, Python or Node.js Description: Join a specialized GenAI team that will deliver scalable, production-grade solutions to automate mortgage document review, data extraction, and due diligence. You will build, optimize, and maintain workflows leveraging AWS Bedrock (BDA, Blueprints, Knowledge Base, Agents), LLMs, RAG, chunking strategies, and a full suite of AWS server
Role: Kogito consultant Duration :Long Term Location : US remote Job Responsibilities: - Experienced Kogito consultant to Architect, Design, implement complex business workflow process in Kogitos. Minimum 3 years of experience required. - Work with very complex workflows, asynchronous tasks, user tasks, event listeners and Business Central deployments & APIs. - Responsible for setting up JBPM environment - Responsible for researching, analyzing, coding, and testing all changes. - Understanding
1. Solution Design & Architecture: Create a roadmap for implementing Salesforce Service Cloud, Omni-Channel, and Einstein AI features. 2. Technical Leadership: Serve as a trusted advisor to business stakeholders, translating business requirements into technical solutions. Provide technical oversight during the development, configuration, and deployment phases. Lead architectural reviews, ensure adherence to best practices, and mentor the development team. 3. Implementation & Integration: Integ
ServiceNow serves as the firm's enterprise platform and system of record for change management, configuration (CMDB), incidents, asset management, knowledge base, service requests, and other ITSM/ITOM functions. The Applications Engineer will play a critical role in maintaining the stability, performance, and security of the platform while also supporting strategic enhancements and integrations. Key Responsibilities: Lead administrative tasks, including ServiceNow upgrades, configurations, and p
DevOps Engineer - Full time Remote role The DevOps Engineer is responsible for designing, implementing, and optimizing the organization's continuous integration/continuous deployment (CI/CD) pipelines, automating cloud/on-premises infrastructure management, and ensuring seamless collaboration between development and operations teams. The role involves troubleshooting systems, implementing scalable solutions, and driving infrastructure-as-code (IaC) practices. Essential Job Duties and Responsibil
Job Title: Palantir Foundry Platform Engineer Job Location: Remote Duration: Contract About Edify : Headquartered in Naperville, IL, we are a dynamic team with over two decades of industry expertise, dedicated to delivering robust business solutions, staff augmentation, and a comprehensive range of application and web services. As a former recipient of INC. Magazine's prestigious '5000 Fastest Growing Private Companies' award, we take immense pride in our proven track record of success. At Edif
Key Responsibilities: Server Troubleshooting: Respond promptly to server outages and issues within the data center. Perform diagnostics on down servers, identify root causes, and work quickly to restore functionality. Utilize remote management tools and hardware diagnostic systems to troubleshoot hardware failures. Vendor Support Case Management: Open and manage support cases with vendors for systems under warranty. Coordinate with vendors for timely resolution, track case progress, and follow
Key Responsibilities and Major Duties: Leads Medical Surveillance Teams in the area of Signal Detection/Safety surveillance, evaluate and integrate data from multiple sources, including clinical, non-clinical and real-world, to understand and manage safety signals. Accountable for risk strategy, risk assessment and risk minimization for company products in partnership with other company functions. Serve as safety consultant for product development activities. Leader or key contributor to safety
We are looking for a Data Analyst who excels at working with data and complex systems, with a strong drive for identifying and resolving data issues and inconsistencies. The ideal candidate will have an understanding of SQL, prior experience in support-oriented roles, a strong commitment to quality and keen attention to detail. Experience with ETL tools and scripting languages such as PowerShell is a plus. As a core contributor to our technical operations, the Data Analyst will be integral to en
Role: Jr. Endpoint Delivery Consultant Location: Austin, TX (3 days onsite and 2 days Remote) Duration: 12+ months Interview: PH/MS Teams Job Summary: We are seeking an experienced and detail-oriented Endpoint Delivery Specialist to join our IT Infrastructure team. In this role, you will be responsible for leading the deployment, imaging, configuration, and patching of Windows and macOS devices across the organization. This position plays a critical role in ensuring devices are delivered securel
About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 9
O365 AIP Admin Remote Job Description: Manage and administer Microsoft 365 (O365) environments, including user provisioning, license management, and security configurations.Provide remote technical support to end-users, resolving hardware and software issues promptly and effectively.Utilize remote access tools to troubleshoot and resolve user-reported problems.Design, implement, and manage the Exchange Online, TEAMS, OneDrive and other O365 resources environment, including mailbox configurations
We are seeking a proactive and experienced Help Desk Technician to join our IT support team. The ideal candidate has 3-5 years of hands-on experience providing front-line technical support to end-users in a fast-paced environment. You will be the first point of contact for all IT-related inquiries, responsible for troubleshooting, resolving, or escalating technical issues across hardware, software, and networking domains. Key Responsibilities: Serve as the first point of contact for internal us
Job Description The position in question is the Knowledge and Cyber Lead, a role that is pivotal for the strategic oversight, organization, and continuous improvement of our knowledge base, with a strong emphasis on cybersecurity awareness and best practices. This role is essential for ensuring the accuracy, clarity, and alignment of Global Service Desk processes with security protocols. Key responsibilities of the role include: Driving cybersecurity awareness by integrating threat prevention an
Role: Deployment Engineer (5) Roles Location: Houston, TX, Steven s Point, Wisconsin and Schaumburg, IL Duration: 2-3 months Position Overview: We are seeking five Deployment Engineers to support a large-scale corporate computer refresh initiative. In this hands-on role, you will be responsible for the end-to-end deployment of new user devices, ensuring seamless migration of data, applications, settings, and permissions. This is a customer-facing technical role that requires a mix of hardware ex
Senior IT System Engineer (Cloud Engineer) to work remotely. The ideal candidate will possess deep expertise in cloud architecture, systems administration, and automation, and demonstrate strong problem-solving and communication skills in a dynamic, mission-critical environment. Responsibilities will include but are not limited to: Provide network and systems administration of cloud and hybrid environments (Azure GovCloud, M365 GCC High).Troubleshoot and escalate complex issues across VMs, serv
