•Pittsburgh, Pennsylvania, USA
Description: Our client has an immediate need for an IT Operations Support Analyst II, who will be responsible for performing various functions such as following and developing operational processes and procedures, ensuring that all IT services are and providing 24x7 helpdesk desk support Requirements: Experience working in an IT environment with an emphasis on Service Desk and Operations Management1-2 years experience with Control-M or other scheduling packagesExperience with ITIL Methodologie