support Jobs in Chicago, IL

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Technical Support Engineer

Adyen

Chicago, Illinois, USA

Full-time

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at sca

Deskside L2 Support Engineer

Hexaware Technologies, Inc

Oak Brook, Illinois, USA

Contract

Role: Deskside L2 Support Engineer Location: Oak Brook, IL (5 days onsite a week) Position Overview We are seeking a skilled and customer-focused IT Deskside Support Engineer to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting hardware issues, and performing break/fix repairs on laptops and desktops. This role involves managing customer incidents, resolving technical issues, and ensuring efficient delivery service while maintaining a high le

HelpDesk Support Technician

Motion Recruitment Partners, LLC

Des Plaines, Illinois, USA

Full-time

Exciting job opportunity for a Helpdesk Support Specialist to join a Clean Energy Company's IT Hardware and Infrastructure team at their Des Plaines headquarters. Work in a highly virtualized Microsoft environment with hybrid Active Directory, Azure cloud services, Microsoft 365, and diverse storage solutions. They're seeking a technically proficient professional with strong customer service skills and a security-first mindset to help maintain our IT infrastructure's smooth operation. Be part of

Desktop Support Engineer--YC, NY and Riverwoods, IL

Spar Information Systems

Riverwoods, Illinois, USA

Contract

Hi, we have the following position for Desktop Support Engineer--NYC, NY and Riverwoods IL. Role: Desktop Support Engineer Location: NYC, NY / Riverwoods, IL Number of days onsite- 5 Days Mandatory Areas Must Have Skills Desktop Support L2 Support IT support Job description: Client is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US. The ideal candidate should have the ability to work creatively and analytically in

Field Service Technical Support

Apex Systems

Chicago, Illinois, USA

Full-time

Job#: 2069822 Job Description: **Note there is a 16 week training program once hired** Responsible for resolving HPE hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of HPE customer's data centers. Must have your own transportation, insurance and valid drivers license. Must be willing to travel from customer to customer when necessary. Mileage/Tolls/Parking (if any) will be reimbursed using Federal rate(s)

Platform Support Engineer

Great Wolf Lodge

Chicago, Illinois, USA

Full-time

Summary: Our Platform Support Engineer is part of a team that is responsible for: 1. Performing daily administration and general monitoring to keep the applications within their portfolio running well; 2. Troubleshooting and resolving escalated issues in a timely manner; 3. Developing and leveraging expert-level knowledge of supported application and platforms; 4. Providing architecture guidance, assisting with integration efforts, and providing implementation support to project team and busines

Associate Principal, Production Support

Request Technology, LLC

Chicago, Illinois, USA

Full-time

Associate Principal, Production Support Salary: $100k-$115k + 15% bonus Location: Chicago, IL or Dallas, TX Second Shift: Tue-Sat 2:30pm 10:30pm CST Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor s degree5+ years experience production systems operations or an equivalent combination of education and work experienceWorking knowledge of ITIL principlesSophisticated understanding of enterprising technologyKnowledge of Clearing and F

Technical Analyst-Card Services Support & Automation

Ohm Systems, Inc

Chicago, Illinois, USA

Contract

Job Description Addressing technical and functional issues raised by Partners, Account Executives, and other support teams.Engage with partners, service providers, and other support teams to facilitate the resolution of incidents and seek any help required.Independently handling business/tech queries on Authorization, Clearing & Settlement, Disputes, Dynamic Key Exchange & Networking interfaces by accessing various databases, knowledge articles & tools like Splunk, etc.Work closely with the 'Pro

Agiloft Support

Vision Square

Remote or Stamford, Connecticut, USA

Contract

Job responsibilitiesProvide excellent customer service to all customers, partners, and internal stakeholders when interfacing with themFollow all ticket SLA and notation departmental guidelinesBecome knowledgeable about Agiloft and products with which we integrate, such as Active Directory, LDAP, Outlook, Word, Excel and SalesforceTake customer calls and manage the creation and submission of support tickets to track and resolve customer issuesAssist in generating software licenses and overseeing

IT Support

Photon

Buffalo Grove, Illinois, USA

Full-time

Greetings from Photon!! Who are we? Photon has emerged as one of the world s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. For a brief 1 minute video about us, you can check Designation: IT Support Location: Buffalo Grove, IL 60089 Job Type: Fulltime/Onsite Responsibilities: Support and maintain user workstations, printers, wir

Live Tech Customer Support

RMS IT Solutions Inc

Remote

Full-time

Position: Live Tech Customer Support Company: RMS IT Solutions Inc About the Company: RMS IT Solutions Inc is a leading IT solutions provider for businesses of all sizes. We offer a wide range of services including network management, cyber security, cloud computing, and more. Our clients trust us to provide innovative solutions and efficient support to help them grow and succeed in their industries. We are looking for a dynamic and customer-oriented Live Tech Customer Support to join our team a

IT Support Specialist

Photon

Buffalo Grove, Illinois, USA

Full-time

Qualifications:Associates or Technical degree or equivalent work experience required. Certifications are a benefit.Minimum of 2-3 years of experience with Windows Administration and Desktop SupportProficient knowledge of Mac & Windows Operating Systems, working knowledge of Microsoft O365.Proficient in video conferencing setups and maintenanceAbility to interpret, analyze, troubleshoot and resolve technical problemsStrong written and verbal communication skills and interpersonal skills are essen

Production Support Specialist

Hallmark Global Technologies

Chicago, Illinois, USA

Full-time

The Opportunity: Investigate and resolve defects reported by clients in a timely and efficient manner. Collaborate with cross-functional teams to identify the root cause of defects and implement solutions. Document resolution steps and maintain logs for future reference and process improvement. Perform in-depth analysis and categorization of reported incidents or defects. Identify patterns or recurring issues to escalate appropriately to development or support teams. Act as the initial point of

App Ops support specialist

Infinite Computer Solutions (ICS)

Remote

Full-time

Job Description Job Title: Output Solutions Production Assurance App Ops Engineer Job Purpose: As a App Ops support specialist in Output Solutions, you will be responsible for delivering a predictable and positive customer experience for the Fiserv products and services our client s use daily. We are seeking an experienced support specialist to join a highly skilled and customer-focused team. The ideal candidate will have client facing experience in a fast paced, dynamic setting with a focus

Production Support Consultant with Credit Crad

Resource Informatics Group

Riverwoods, Illinois, USA

Contract

Role: Production Support Consultant with Credit Card functionality Locating: Riverwood IL - Hybrid Contract: Long Term JD: Production Support Consultant with Credit Card functionality like Auth Transaction Flow, Clearing, Settlement, Dispute, Chargeback life cycle, Pre-Auth + ISO8583 standards+ Card Fraud processing Exp. Skills Required - In-depth understanding of Cards functionality like Auth Transaction Flow, Clearing, Settlement, Dispute, Chargeback life cycle, Pre-Auth, etc as well as ISO85

Senior support engineer

Concent Software Solution LLC

Rosemont, Illinois, USA

Third Party, Contract

Role - Senior support engineer Location: - Rosemont, Illinois Hybrid Develops Maps on Altova mapforce Develop technical specifications, map changes Doing integrations with them: AS2, SFTP, FTP Java springboot, EDI knowledge, mapping in altova mapforce, should know SSL cert generations, Putty, WinSCP and Batch scripting, MySQL Should know how to start stop instances in AWS, should know how to add security groups in AWS.

IT Desktop Support Technician

Sky Systems, Inc. (SkySys)

Des Plaines, Illinois, USA

Part-time

Job Title & Location: IT Desktop Support Technician (Part Time) & Des Plaines, IL Experience: Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripher

Middleware Support Engineer

Sidmans

Remote

Contract, Third Party

Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field from an accredited college or possess equivalent work experience. Level - 5+ years of relevant experience with middleware application support. Level II - 2+ years of relevant experience with middleware application support. Proven experience supporting middleware technologies in enterprise-level environments. Working knowledge of AWS Cloud services Hands-on experience managing microservices a

Sr UiPath Production Support and Developer

Medline Industries, LP

Northfield, Illinois, USA

Full-time

Job Summary Job Description Daily Responsibilities: Strong RPA skills with experience in full project development, implementation, deployment, and production support using UiPath's Enterprise RPA Platform.Strong collaboration, communication, and documentation skills.UiPath Advanced Developer Certification preferred, although Associate Developer certification may be acceptable with relevant experience.Hands-on experience implementing end-to-end execution of various processes using mainly Unatt

Technical Support Engineer

Walgreens

Deerfield, Illinois, USA

Full-time

Job Description Job Summary Provides systems engineering support for any of the areas within Technology Job Responsibilities This entry level role is actively learning how to perform and implement the daily operational activities of the Technology engineering work function. This work may include responsibilities to deploy, operate, scale, tune and troubleshoot server systems, website, app infrastructure and/or other systems.Monitors, evaluates and troubleshoots subcomponents of systems for re