Terrell, Texas
•
30+d ago
Service Desk Technicians are responsible for troubleshooting problems reported by the end-user through emails, telephone, chat, or in-person, as they are the single point of contact for technical issues. They are expected to communicate customer feedback to the appropriate internal team members and liaise with other support team as necessary to resolve customer requests and achieve customer satisfaction. Participate in On-Call rotation Provide technical support to help customers resolve IT issue
Full-time