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Service Desk Analyst Location: NYC, NY Duration: 6+ months (35 hrs/week) In person interview needed. Onsite from day 1 Responsibilities Service Desk Analyst provide technical support on hardware, software, network, and telephony issues for all staff. Analysts diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes. Included in these responsibilities are the following: Answers telephone and email inquiries to determine service required.Keeps customers apprised of statu
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Contract, Third Party
$20 - $30