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Network Support Technician

Neos Consulting

Austin, Texas • Today

Third Party

Hourly

Network Support Associate

Dover Corporation

Austin, Texas • Today

Full-time

IT Support Technician

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Austin, Texas • 21d ago

Easy Apply

Contract

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Austin, Texas • 17d ago

Easy Apply

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Nextgen Information Services

Austin, Texas • 17d ago

Easy Apply

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Austin, Texas • 17d ago

Easy Apply

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Depends on Experience

Support Technician - Austin TX - "On-site"

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Austin, Texas • 11d ago

Easy Apply

Contract

Depends on Experience

Network Field Technician

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Full-time

USD62,000 - USD75,000

Desktop Support Technician

Siri Infosolutions Inc

Austin, Texas • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Technician/ End User Technician

Randstad Digital

Austin, Texas • Today

Contract

USD25 - USD30

Help Desk/Print Support Technician

Innosoul inc

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

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Remote or Winfield, Kansas • Today

Easy Apply

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Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Clarendon, Vermont • Today

Easy Apply

Contract

IT Support Technician II

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Remote or Lawton, Oklahoma • Today

Full-time

USD 75,000.00 - 85,000.00 per year

ICT Support Technician-Lewisville,TX

Motion Recruitment Partners, LLC

Remote or Lewisville, Texas • Today

Easy Apply

Contract

Service Support Technician | Applicant Must Be Currently Local to Richmond, VA | Relocation Not Allowed

V.L.S. Systems, Inc

Remote or Hybrid in Richmond, Virginia • Yesterday

Easy Apply

Contract

Depends on Experience

Desktop Support Technician

NCI Information Systems, Inc.

Remote or Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

Data Center Network Modeling Technician III

Astreya Partners

Remote or Colorado • Today

Full-time

USD 85,120.00 - 134,400.00 per year

Pharmacy Technician

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Remote • 19d ago

Easy Apply

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Field Technician III

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Remote • 25d ago

Easy Apply

Contract

$28 - $34

Lab Technician

Apetan Consulting

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

Senior Help Desk Technician

Strategic Staffing Solutions

Remote or McLean, Virginia • Today

Easy Apply

Full-time, Contract

USD25 - USD25

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

CAD Technician II - Transmission & Distribution

Ulteig

Remote or Greenwood Village, Colorado • Today

Full-time

USD 31.50 - 42.50 per hour

Document Accessibility Remediation Technician

Paramount Software Solutions, Inc

Remote or Atlanta, Georgia • 2d ago

Easy Apply

Full-time, Part-time, Third Party, Contract

Data Center Technician 1

DataBank

Austin, Texas • Today

Full-time

Network Operations Center Technical Services Supervisor

SAIC

Remote • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 4d ago

Full-time

60000 - 70000

Neos Consulting

Job Details

Skills

AIA
Routers
Switches
Firewall
Wireless Communication
Network Cabling
Technical Support
Interfaces
Cabling
Network Engineering
Satellite
Internet
Service Operations
Project Documentation
Project Coordination
Inventory
Auditing
Network Design
Telecommunications
Management
Exceed
Computer Networking
Testing
Computer Hardware
Collaboration
Network
Root Cause Analysis
Documentation
Analytical Skill
Meraki
Cisco
Public Sector
Network+
DICE

AIA
Routers
Switches
Firewall
Wireless Communication
Network Cabling
Technical Support
Interfaces
Cabling
Network Engineering
Satellite
Internet
Service Operations
Project Documentation
Project Coordination
Inventory
Auditing
Network Design
Telecommunications
Management
Exceed
Computer Networking
Testing
Computer Hardware
Collaboration
Network
Root Cause Analysis
Documentation
Analytical Skill
Meraki
Cisco
Public Sector
Network+
DICE

Summary

City : Austin

State : Texas

Neos is Seeking a Network Support Technician for a long-term contract role for with our client in Austin, TX.

***ONSITE - ONLY CANDIDATES CURRENTLY RESIDING IN TEXAS (AUSTIN AREA PREFERRED WILL BE CONSIDERED***

No calls, no emails, please respond directly to the "apply" link with your resume and contact details.

DESCRIPTION OF SERVICES

Network Equipment Replacement & Installation

Support projects involving the replacement and installation of network equipment at remote sites, including Meraki MX, AT&T AIA-B, and Starlink hardware.
Remove and replace routers, switches, firewalls, wireless equipment, and related network hardware.
Verify equipment, accessories, cabling, power requirements, and installation materials prior to deployment.
Assist with equipment staging, labeling, configuration, and shipment to remote locations.
Track equipment shipments through delivery, verify receipt of equipment and materials at the designated site, and coordinate return shipments for replaced and defective equipment.
Coordinate equipment installation activities with remote-site personnel and contractors.
Verify network connectivity and equipment operation following installation.
Follow established network engineering standards, installation procedures, and configuration requirements.

Network Troubleshooting & Remote Site

Coordinate with remote-site personnel to prepare locations for network equipment installations.
Verify availability of power, network cabling, rack space, grounding, and other site requirements.
Provide remote and onsite technical support during equipment replacement activities.
Perform equipment health checks following installation or replacement; verify interfaces, connectivity, link status, and basic network functionality.
Troubleshoot basic hardware, connectivity, cabling, and network issues.
Support network outages and service restoration activities at remote sites.
Escalate complex network or configuration issues to network engineering or other appropriate technical teams.

Starlink Installation Coordination

Coordinate the installation of Starlink satellite Internet services at designated remote locations.
Work with Starlink providers, installation contractors, site personnel, and internal network teams to schedule installations.
Verify site readiness and required installation materials prior to scheduled installation.
Coordinate delivery and receipt of Starlink equipment.
Assist with physical installation and connection of Starlink equipment when required.
Verify connectivity and basic service operation following installation.
Coordinate resolution of installation or service issues with vendors and internal support teams.
Maintain installation status, site information, and project documentation.

Project Coordination & Documentation

Maintain accurate records of equipment installed, removed, or relocated.
Update network documentation, equipment inventories, and site records as required.
Identify missing or outstanding equipment, coordinate resolution, and support periodic inventory reviews and audits.
Communicate installation requirements, schedules, and schedule changes to affected parties.
Schedule project meetings and installation coordination calls, and document action items and follow-up requirements through completion.
Follow up with customers following installations to confirm completion and address outstanding items.
Document installation issues, troubleshooting activities, and resolutions.
Provide project status updates to network infrastructure and management teams.
Coordinate schedules and dependencies with vendors, contractors, and internal teams.

Vendor & Contractor Coordination

Coordinate with equipment vendors, telecommunications providers, Starlink installers, and other contractors.
Schedule installation and replacement activities.
Confirm vendor completion of work and verify that installation requirements have been met.
Escalate unresolved vendor issues to appropriate management or technical resources.

Travel & Field Support

Travel to remote locations as required to support network equipment replacement and installation projects.
Perform onsite equipment installation, replacement, testing, and troubleshooting.
Travel is expected to be limited and generally not exceed 5% of the position's time.
Follow all applicable company safety, security, and travel requirements.

II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Required Skills/Experience

4 years - Required - Maintains, analyzes, troubleshoots, and repairs network hardware
4 years - Required - Maintains, upgrades, and replaces hardware and software systems
4 years - Required - Performs basic operation, monitoring, installation, troubleshooting, relocations, and maintenance of network equipment.
4 years - Required - Identifies and resolves basic networking problems
4 years - Required - Installs, maintains, moves, and assists in testing and upgrading new and existing network hardware/software.
4 years - Required - Collaboration with network and infrastructure teams for root cause analysis and incident resolution
4 years - Required - Maintain documentation, standards, and monitoring best practices
4 years - Required - Strong troubleshooting and analytical skills

Preferred Skills/Experience

4 years - Preferred - Meraki/Cisco network engineering experience
4 years - Preferred - Public-sector or regulated environment experience
4 years - Preferred - Network+ certification

#DICE

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111245
Position Id: a0FRb00000Hzxe5MAB
Posted 3 hours ago

Company Info

About Neos Consulting

What makes Neos unique and different from other firms? We treat our consultants like valued customers. The owners of Neos are career onsite IT consultants. We understand the demands of being a consultant at a customer site – we lived it every day. We’ve built and run Neos to provide a first-class experience for our consultants. Neos has been twice recognized as a Best Places to Work by the Austin Business Journal. Founded in South Austin in 2003, Neos is an IT consulting and staffing firm specializing in state and local government, public agencies, K-12, and higher education customers. Neos is the #1 provider of IT Staff Augmentation services to Texas state and local governments via the Texas Department of Information Resources. We have been recognized twice by Inc. magazine as one the fastest-growing companies in America and twice by Austin Business Journal as a Fast 50 company in Central Texas.

Go to company profile

Fitment

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Job Details

Skills

AIA
Routers
Switches
Firewall
Wireless Communication
Network Cabling
Technical Support
Interfaces
Cabling
Network Engineering
Satellite
Internet
Service Operations
Project Documentation
Project Coordination
Inventory
Auditing
Network Design
Telecommunications
Management
Exceed
Computer Networking
Testing
Computer Hardware
Collaboration
Network
Root Cause Analysis
Documentation
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Cisco
Public Sector
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AIA
Routers
Switches
Firewall
Wireless Communication
Network Cabling
Technical Support
Interfaces
Cabling
Network Engineering
Satellite
Internet
Service Operations
Project Documentation
Project Coordination
Inventory
Auditing
Network Design
Telecommunications
Management
Exceed
Computer Networking
Testing
Computer Hardware
Collaboration
Network
Root Cause Analysis
Documentation
Analytical Skill
Meraki
Cisco
Public Sector
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DICE

Summary

Support projects involving the replacement and installation of network equipment at remote sites, including Meraki MX, AT&T AIA-B, and Starlink hardware.
Remove and replace routers, switches, firewalls, wireless equipment, and related network hardware.
Verify equipment, accessories, cabling, power requirements, and installation materials prior to deployment.
Assist with equipment staging, labeling, configuration, and shipment to remote locations.
Track equipment shipments through delivery, verify receipt of equipment and materials at the designated site, and coordinate return shipments for replaced and defective equipment.
Coordinate equipment installation activities with remote-site personnel and contractors.
Verify network connectivity and equipment operation following installation.
Follow established network engineering standards, installation procedures, and configuration requirements.

Network Troubleshooting & Remote Site

Coordinate with remote-site personnel to prepare locations for network equipment installations.
Verify availability of power, network cabling, rack space, grounding, and other site requirements.
Provide remote and onsite technical support during equipment replacement activities.
Perform equipment health checks following installation or replacement; verify interfaces, connectivity, link status, and basic network functionality.
Troubleshoot basic hardware, connectivity, cabling, and network issues.
Support network outages and service restoration activities at remote sites.
Escalate complex network or configuration issues to network engineering or other appropriate technical teams.

Starlink Installation Coordination

Coordinate the installation of Starlink satellite Internet services at designated remote locations.
Work with Starlink providers, installation contractors, site personnel, and internal network teams to schedule installations.
Verify site readiness and required installation materials prior to scheduled installation.
Coordinate delivery and receipt of Starlink equipment.
Assist with physical installation and connection of Starlink equipment when required.
Verify connectivity and basic service operation following installation.
Coordinate resolution of installation or service issues with vendors and internal support teams.
Maintain installation status, site information, and project documentation.

Project Coordination & Documentation

Maintain accurate records of equipment installed, removed, or relocated.
Update network documentation, equipment inventories, and site records as required.
Identify missing or outstanding equipment, coordinate resolution, and support periodic inventory reviews and audits.
Communicate installation requirements, schedules, and schedule changes to affected parties.
Schedule project meetings and installation coordination calls, and document action items and follow-up requirements through completion.
Follow up with customers following installations to confirm completion and address outstanding items.
Document installation issues, troubleshooting activities, and resolutions.
Provide project status updates to network infrastructure and management teams.
Coordinate schedules and dependencies with vendors, contractors, and internal teams.

Vendor & Contractor Coordination

Coordinate with equipment vendors, telecommunications providers, Starlink installers, and other contractors.
Schedule installation and replacement activities.
Confirm vendor completion of work and verify that installation requirements have been met.
Escalate unresolved vendor issues to appropriate management or technical resources.

Travel & Field Support

Travel to remote locations as required to support network equipment replacement and installation projects.
Perform onsite equipment installation, replacement, testing, and troubleshooting.
Travel is expected to be limited and generally not exceed 5% of the position's time.
Follow all applicable company safety, security, and travel requirements.

4 years - Required - Maintains, analyzes, troubleshoots, and repairs network hardware
4 years - Required - Maintains, upgrades, and replaces hardware and software systems
4 years - Required - Performs basic operation, monitoring, installation, troubleshooting, relocations, and maintenance of network equipment.
4 years - Required - Identifies and resolves basic networking problems
4 years - Required - Installs, maintains, moves, and assists in testing and upgrading new and existing network hardware/software.
4 years - Required - Collaboration with network and infrastructure teams for root cause analysis and incident resolution
4 years - Required - Maintain documentation, standards, and monitoring best practices
4 years - Required - Strong troubleshooting and analytical skills

Preferred Skills/Experience

4 years - Preferred - Meraki/Cisco network engineering experience
4 years - Preferred - Public-sector or regulated environment experience
4 years - Preferred - Network+ certification

#DICE

Dice Id: 10111245
Position Id: a0FRb00000Hzxe5MAB
Posted 3 hours ago

Company Info

About Neos Consulting

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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