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IT Support Technician

Austin, TX, US • Posted 13 hours ago • Updated 13 hours ago

Contract W2

9 Months

Occasional Travel Required

On-site

$30 - $55/hr

Fitment

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Job Details

Skills

Mobile Devices
Microsoft Windows
OS X
Microsoft Excel
Microsoft SharePoint
Microsoft Office
Inventory
Inventory Management
Android
Asset Management
Documentation
Computer Hardware
Network
iPhone
Technical Support
Laptop

Summary

Job Title: IT Systems Administrator

Duration: 9+ months

Rate: $30-$55/hr

Location & Schedule

Work Location: Austin, TX 78746
Work Arrangement: On-site (5 days per week in Austin, TX office)
Hours per Week: 40 hours/week (8 hours/day)
Work Schedule: Monday – Friday

Job Description & Requirements

Overview: Provide day-to-day technical support to local and remote employees for hardware and software issues on their laptops and mobile devices (Windows, Mac, iPhone, & Android). On-site position, 5 days per week in the Austin, TX office with occasional optional travel to an additional office in Austin for support.

Key Responsibilities:

Assist in various IT functions including hardware/software inventory and rolling out new systems to end users/groups.
Maintain passwords, data integrity, and file system security for the desktop environment.
Manage asset management, inventory management, and shipping/receiving of hardware.
Assist in maintaining network equipment, phones, teleconference equipment, computer room, and data center operations.

Qualifications & Skills:

Experience Level: Level 2 Support
Operating Systems: Fully proficient with Windows and MacOS.
Software: Microsoft Office Suite with extensive experience in Excel, OneNote, OneDrive, and SharePoint.
Technical Hardware: Thorough understanding of PC computer hardware and efficient troubleshooting techniques.
Communication: Excellent written and spoken English; ability to communicate highly technical information to both technical and non-technical personnel.
Documentation & Execution: Strong documentation skills for instructions and solutions; high level of accountability and ability to perform detailed technical initiatives with minimal supervision.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: csema
Position Id: bh19605
Posted 13 hours ago

Contact the job poster

Sean Mullen

Recruiting Manager @ Connexion Systems and Engineering, Inc.

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