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IT Desktop Support Analyst

Eliassen Group

Boston, Massachusetts • Today

Contract

Desktop Support Specialist ( Trading Floor experience ) in Washington, DC

System One

Boston, Massachusetts • Today

Easy Apply

Full-time

$150000

Desktop Support Technician L2

USEReady

Boston, Massachusetts • 21d ago

Easy Apply

Contract

Depends on Experience

IT Support Analyst

MKS Instruments

Methuen, Massachusetts • Today

Full-time

USD 60,000.00 - 100,000.00 per year

Desktop Support L1

Service Global, Inc

Cambridge, Massachusetts • Today

Full-time

Desktop Support L1

Service Global, Inc

Somerville, Massachusetts • Today

Full-time

Desktop Support Technician

The MathWorks

Natick, Massachusetts • Today

Full-time

USD 47,199.00 - 70,800.00 per year

Desktop Support Technician

The Raymond Corporation

Lawrence, Massachusetts • Today

Full-time

USD 25.00 - 34.00 per hour

Desktop Support Engineer

Vaco by Highspring

Remote • 16d ago

Easy Apply

Contract

$30

IT Support Specialist

Massachusetts Institute of Technology (MIT)

Cambridge, Massachusetts • Today

Full-time

IT Support Specialist (Hardware & Operations)

Ashtrix

Marlborough, Massachusetts • Today

Full-time

USD 30.00 - 37.00 per hour

IT Help Desk Support / M365

Motion Recruitment Partners, LLC

Waltham, Massachusetts • Yesterday

Easy Apply

Contract

$30 - $35

Senior IT Technician, Executive Support

Hologic, Inc.

Marlborough, Massachusetts • Today

Full-time

USD 94,300.00 - 147,400.00 per year

IT Support Analyst

Acrisure

Remote or Oklahoma City, Oklahoma • Today

Full-time

Desktop Administrator II, IT Infrastructure

tax.com

Remote or Hybrid in Calgary, Alberta • Today

Full-time

USD 57,500.00 - 80,500.00 per year

IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

Overnight IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

IT Customer Support - Journey (Project)

Washington State Department of Transportation

Remote or Shoreline, Washington • Today

Full-time

USD 74,268.00 - 99,924.00 per year

Onsite and Remote Desktop Support Opportunity Supporting TSA FOCUS

Leidos

Remote • Today

Full-time

USD 52,000.00 - 94,000.00 per year

L1- End User Services Technician

FEDRUS GLOBAL LLC

Needham, Massachusetts • 22d ago

Easy Apply

Contract

25 - 30

Desktop Support Specialist

DK Consulting

Remote • 15d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

IT Specialist - Desktop Engineer

MVP Consulting Plus

Remote or Albany, New York • Today

Full-time

Desktop Support Technician

Excelitas Technologies

Billerica, Massachusetts • Today

Full-time

USD 25.00 - 45.00 per hour

Intern - IT & Facilities Support

Quantiphi Inc.

Boston, Massachusetts • Today

Full-time

Lead IT Technician

GDH

Remote • 14d ago

Easy Apply

Third Party, Contract

Depends on Experience

IT Infrastructure & Operations Manager (IT Policy & Planning - Senior Manager)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 115,008.00 - 154,656.00 per year

IT System Administrator 1/2 Flex (Infrastructure Services Specialist) (PCN 250122)

State of Alaska

Remote or Anchorage, Alaska • Today

Full-time

USD 3,336.75 - 4,001.25 per week

Database & Cloud Platform Support Lead, AVP - State Street Investment Management

State Street Corporation

Boston, Massachusetts • 23d ago

Full-time

USD 90,000.00 - 157,500.00 per year

Database & Cloud Platform Support Lead, AVP - State Street Investment Management

State Street Corporation

Boston, Massachusetts • Today

Full-time

USD 90,000.00 - 157,500.00 per year

Eliassen Group

Job Details

Skills

Mergers and Acquisitions
Life Insurance
Remote Support
Computer Hardware
Mobile Devices
Documentation
Collaboration
Technical Support
Microsoft Windows
Laptop
OS X
iPhone
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Customer Service
Leadership
Financial Services
Asset Management
Legal
Solaris
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Mergers and Acquisitions
Life Insurance
Remote Support
Computer Hardware
Mobile Devices
Documentation
Collaboration
Technical Support
Microsoft Windows
Laptop
OS X
iPhone
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Customer Service
Leadership
Financial Services
Asset Management
Legal
Solaris
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Description:
On-site 5 days/week in Boston, MA

Our client, a leading financial services firm in downtown Boston, seeks an experienced IT Desktop Support Analyst to serve as a first level of end-user technology support across multiple global locations, including remote users. The role suits a customer-focused IT professional who operates well in a fast-paced, high-touch corporate environment and supports a diverse user base, including senior executives.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $30.00 to $35.00/hr. w2

JN -96

Responsibilities:

Serve as an IT support resource for employees across global offices and remote locations.
Provide Level 1 and Level 2 desktop support for hardware, software, mobile devices, and connectivity issues.
Troubleshoot and resolve issues related to Windows PCs, Apple devices, Microsoft Office applications, and other enterprise technologies.
Support executive leadership and C-level stakeholders with professionalism and responsiveness.
Escalate complex issues when necessary and ensure timely resolution of support requests.
Maintain detailed documentation of incidents, troubleshooting steps, and resolutions.
Collaborate with global IT teams to provide seamless support across multiple time zones.

Experience Requirements:

3-5+ years of hands-on desktop or technical support experience in an enterprise environment.
Strong experience supporting Windows-based PCs and laptops.
Experience supporting Apple technologies, including macOS devices and iPhones.
Proficiency supporting Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
Excellent troubleshooting, communication, and customer service skills.
Experience supporting users at all organizational levels, including executives and senior leadership.
Preferred: Experience in financial services, asset management, insurance, legal, or similar corporate environments.
Preferred: Experience supporting global users in a follow-the-sun model and working in a fast-paced, high-touch support environment.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxelisen
Position Id: a1WUQ000001uBuf2AE
Posted 1 day ago

Company Info

About Eliassen Group

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Fitment

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Eliassen Group

Job Details

Skills

Mergers and Acquisitions
Life Insurance
Remote Support
Computer Hardware
Mobile Devices
Documentation
Collaboration
Technical Support
Microsoft Windows
Laptop
OS X
iPhone
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Customer Service
Leadership
Financial Services
Asset Management
Legal
Solaris
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
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Management Consulting
Life Sciences
SAP BASIS
Military

Mergers and Acquisitions
Life Insurance
Remote Support
Computer Hardware
Mobile Devices
Documentation
Collaboration
Technical Support
Microsoft Windows
Laptop
OS X
iPhone
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Customer Service
Leadership
Financial Services
Asset Management
Legal
Solaris
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Serve as an IT support resource for employees across global offices and remote locations.
Provide Level 1 and Level 2 desktop support for hardware, software, mobile devices, and connectivity issues.
Troubleshoot and resolve issues related to Windows PCs, Apple devices, Microsoft Office applications, and other enterprise technologies.
Support executive leadership and C-level stakeholders with professionalism and responsiveness.
Escalate complex issues when necessary and ensure timely resolution of support requests.
Maintain detailed documentation of incidents, troubleshooting steps, and resolutions.
Collaborate with global IT teams to provide seamless support across multiple time zones.

Experience Requirements:

3-5+ years of hands-on desktop or technical support experience in an enterprise environment.
Strong experience supporting Windows-based PCs and laptops.
Experience supporting Apple technologies, including macOS devices and iPhones.
Proficiency supporting Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
Excellent troubleshooting, communication, and customer service skills.
Experience supporting users at all organizational levels, including executives and senior leadership.
Preferred: Experience in financial services, asset management, insurance, legal, or similar corporate environments.
Preferred: Experience supporting global users in a follow-the-sun model and working in a fast-paced, high-touch support environment.

Dice Id: cxelisen
Position Id: a1WUQ000001uBuf2AE
Posted 1 day ago

Company Info

About Eliassen Group

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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