IT Help Desk Support / M365

Waltham, MA, US • Posted 30+ days ago • Updated 11 hours ago
Contract W2
On-site
$30 - $35/hr
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Health Care
  • Mergers and Acquisitions
  • FOCUS
  • Microsoft Technologies
  • Remote Support
  • Computer Hardware
  • Microsoft Windows
  • Microsoft
  • Artificial Intelligence
  • Productivity
  • Technical Support
  • Microsoft Office
  • IOS Development
  • Documentation
  • Process Improvement
  • Collaboration
  • Communication

Summary

A healthcare-focused investment organization in Waltham, MA is looking to add an IT Help Desk Support Specialist to their team. This is a 6-month contract opportunity with a possibility of extension or conversion. The role will focus on hands-on end-user support, Microsoft 365 administration, Microsoft Entra ID, Intune, Zoom, iOS support, and providing Level 1/2 technical assistance in an onsite environment.

This is a great opportunity for an IT support professional who enjoys being the go-to resource for employees and making an immediate impact. The ideal candidate will have strong troubleshooting skills, enjoy face-to-face user support, and be comfortable working across a variety of Microsoft technologies. You'll gain exposure to a professional corporate environment, expand your experience with modern workplace technologies, and work with a collaborative team where your contributions are highly visible.
Required Skills & Experience
  • Experience providing Level 1 and 2 It Help Desk or Desktop Support
  • Strong knowledge of Microsoft 365 administration
  • Experience with Microsoft Entra ID and Intune
  • Strong troubleshooting skills across hardware, software, and user access issues
  • Experience supporting Windows environments and Microsoft applications
  • Strong communication skills with the ability to provide in-person support

Desired Skills & Experience
  • Experience supporting iOS devices
  • Experience with Zoom support
  • Familiarity with AI productivity tools such as Claude

What You Will Be Doing
Tech Breakdown
  • 40% Microsoft 365 / Entra ID / Intune Administration
  • 30% End User Support & Troubleshooting
  • 20% Microsoft Suite / Zoom / iOS Support
  • 10% Documentation & Process Improvement
Daily Responsibilities
  • 65% Hands On
  • 35% Collaboration & Communication
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 882307
  • Posted 30+ days ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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