Search Jobs | Dice.com

Job Details

Skills

process documentation
technical writing
business process analysis
Excel
Power Query
Tableau

Summary

**********THIS IS A W2 POSITION, NO THRID PARTY VENDORS***********

Process Manager

Location: Charlotte, NC/ Jacksonville, FL(Onsite)

Position Summary

Application Management is related to the Application Infrastructure Technology (AIT) for registered applications (AppHq) used within the organization. These applications have a lifecycle and requirements that must be maintained to ensure compliance with Policies and Standards enforced by the organisation. Compliance workstreams are tracked with several corporate metrics. Maintaining this compliance is very much about managing the risk and process for both the day-to-day operations. This role is to review the current workflows and ensure up-to-date documentation and workflow process charts are developed and stored in central repository for reference. The role will also ensure clear RACI charts are published as applicable.

Day to day activities

Document current and future state process maps to standardize and maintain end-to-end application management workflows and procedures.
Evaluate existing workflow processes to ensure clarity, completeness, and scalability across application governance. Identify gaps.
Define and clearly document roles, responsibilities, and ownership across application management activities
Explore automation opportunities for workflows
Partner with Application Managers, engineering teams, and service management stakeholders to drive process adoption
Extract, consolidate, and analyze data from multiple systems to extract trending for workflows
Process data to provide actionable insights and support decision-making
Collaborate with data analysts to align reporting, dashboards, and risk analysis outputs
Support audit activities by ensuring processes are properly documented and governance standards are met
Act as a key influencer to drive alignment and adoption of process improvements across teams

Required Skills

7+ years of experience in process documentation, technical writing, or business process analysis
Strong analytical skills and expertise in tools (Excel, Power Query, Tableau and similar tools) for data extraction, manipulation, and analysis
Strong documentation skills using visual mapping methods and document repositories, such as Visio, Powerpoint, Sharepoint, Confluence.
Strong experience creating clear, structured process documentation and workflow diagrams
Ability to manage and work with data across multiple systems and spreadsheet-driven processes
Ability to influence and collaborate with cross-functional stakeholders
Strong organizational skills and attention to detail in complex operational environments
Ability to drive clarity and structure in ambiguous or evolving processes

Desired Qualifications

Desired Skills

Experience with Application governance and lifecycle management - policies, standards, processes, and systems
Good understanding of Risk frameworks
Familiarity with patch management and remediation workflows
Experience supporting audits or working within risk/compliance frameworks
Background working in technology, infrastructure, or engineering organizations
Experience partnering with data analytics teams or working with dashboards and reporting tools
Experience operating in environments undergoing transformation or process optimization efforts

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10112826
Position Id: 9041115
Posted 1 day ago

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Contact the job poster

Naveen Jayaraman

Recruiter @ GSS Infotech

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Application Governance Program Manager

Charlotte, North Carolina

•

Today

Job#: 3044053 Job Description: Application Governance Program Manager Location: Charlotte, North Carolina (On-site) Role Overview This role focuses on Application Management related to the Application Infrastructure Technology (AIT) for registered applications. The position involves maintaining the lifecycle and requirements of these applications to ensure compliance with organizational policies and standards. The core function is to review current workflows, develop up-to-date documentation

Easy Apply

Full-time

$65 - $70 per hour

Process Analyst II

Charlotte, North Carolina

•

Today

Description: Hybrid 3 on in Charlotte, NC Our client seeks a Process Analyst II to lead process analysis, mapping, and improvement initiatives while translating findings into clear requirements, user stories, and acceptance criteria. The role will partner with product, business, and technical stakeholders to manage Agile requirements in Jira, perform data analysis with Excel, Power BI, and SQL, and drive data-informed decisions. The analyst will support quality assurance and change management,

Contract

Sr. Process Improvement Engineer

Spartanburg, South Carolina

•

Today

Description Summary/Objective The Process Improvement Engineer is responsible to document and map current state business processes at ACA and help document the future state processes that improve efficiencies, reduce waste in the system and improve utilization of our agents. The Process Improvement Engineer will work with all functional groups across ACA, ensuring process documentation is built with consistent templates and methodology across ACA and proper documentation controls are put into p

Full-time

Sr. Process Improvement Engineer

Spartanburg, South Carolina

•

Today

Full-time

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

Process Manager

Skills

Summary

Dice Job Match Score™

Naveen Jayaraman

Similar Jobs

Process Manager

Job Details

Skills

Summary

Dice Job Match Score™

Naveen Jayaraman

Similar Jobs