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Process Analyst II

Charlotte, NC, US • Posted 3 hours ago • Updated 3 hours ago

Contract W2

On-site

Eliassen Group

Fitment

Dice Job Match Score™

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Job Details

Skills

Workflow
Life Insurance
Process Analysis
Mapping
Management
Reporting
Quality Assurance
Test Plans
Change Management
Stakeholder Engagement
Collaboration
Continuous Improvement
Cost Reduction
Data Quality
Performance Metrics
ROOT
Data Analysis
User Research
User Stories
Process Improvement
Process Mapping
Process Modeling
Optimization
KPI
Return On Investment
Cost-benefit Analysis
Finance
JIRA
Agile
Business Process
Documentation
Requirements Elicitation
Microsoft Excel
Microsoft Power BI
Data Visualization
SQL
Root Cause Analysis
Conflict Resolution
Problem Solving
Stakeholder Management
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Description:
Hybrid 3 on in Charlotte, NC

Our client seeks a Process Analyst II to lead process analysis, mapping, and improvement initiatives while translating findings into clear requirements, user stories, and acceptance criteria. The role will partner with product, business, and technical stakeholders to manage Agile requirements in Jira, perform data analysis with Excel, Power BI, and SQL, and drive data-informed decisions. The analyst will support quality assurance and change management, evaluate KPIs and performance metrics, and identify opportunities to streamline workflows and improve outcomes.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $40.00 to $45.00/hr. w2

Responsibilities:

Lead business process analysis, mapping, and improvement initiatives. Translate findings into documented requirements, user stories, and acceptance criteria.
Manage Jira and Agile-based requirements gathering while collaborating with product, business, and technical stakeholders.
Perform data analysis and reporting using Excel, Power BI, and SQL to identify trends, validate data quality, and drive data-informed decisions.
Support quality assurance activities, including developing and executing QA plans, test plans, validation activities, and release readiness assessments.
Support change management efforts to enable successful product implementation, stakeholder engagement, and adoption.
Collaborate across teams to identify continuous improvement opportunities, streamline processes, and drive efficiencies or cost savings.
Analyze business processes, operational data, data quality and availability, and performance metrics to identify trends, root causes, and opportunities for improvement.
Perform ad hoc process and data analyses to answer business questions and provide actionable insights.
Utilize data to help teams evaluate opportunities, develop solutions, and measure business outcomes.

Experience Requirements:

Experience conducting business and user research and translating findings into business requirements, user stories, and acceptance criteria within Jira.
Knowledge of and ability to lead process improvement activities, including process mapping and analysis, process design and optimization, methods development, KPI and metric development, ROI and cost-benefit analysis, and financial reviews.
Proficiency with Jira and Agile methodologies, business process documentation, and requirements gathering.
Advanced Excel and experience with Power BI or similar data visualization tools.
SQL or experience querying and validating data.
Root cause analysis and problem-solving skills.
Strong communication and stakeholder management skills.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxelisen
Position Id: a1WUQ000001jDdF2AU
Posted 3 hours ago

Company Info

About Eliassen Group

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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