Position : Global Delivery Services Lead Location : Chicago, Illinois (Hybrid) Duration : Long Tream No C2C only W2 Job Description: Qualifications: 10+ years of experience in IT service delivery, shared services, global operations, or managed services environments. Proven track record in building or scaling IT shared services or global delivery centers across multiple regions. Strong understanding of ITIL-based operations, global service delivery, and multi-tower integration. Exceptional c