AgencyDept of Health and Human Services
DivisionPublic Health
Job Classification TitleProgram Coordinator IV (S)
Position Number65005913
GradeNC14
About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of WorkThe HIV/AIDS Data Quality Consultant supports statewide HIV surveillance by maintaining accurate, timely data within the electronic HIV/AIDS Reporting System (eHARS) and the NC Electronic Disease Surveillance System (NC EDSS). The position evaluates reporting workflows, identifies cases requiring regional follow-up, and ensures rapid turnaround of information to support timely field investigation.
This role also serves as the primary contact for Pediatric HIV surveillance activities and assists with data collection and documentation for pediatric cases. The Consultant provides technical expertise on required data submissions, system integration needs, and program reporting requirements. The position operates in a fast-paced environment that requires independent work planning, consistent communication, and strong data-management skills.
Key Duties Include:
- Maintaining accurate, up-to-date HIV surveillance data in eHARS and NC EDSS to support statewide reporting requirements.
- Evaluating case-report workflows to determine which reports require regional follow-up and ensuring timely referral for field investigation.
- Serving as the primary contact for Pediatric HIV surveillance activities and coordinating data collection for pediatric cases.
- Reviewing incoming case information and ensuring rapid turnaround so field staff can locate and interview individuals as quickly as possible.
- Compiling, printing, and preparing data sets for program management and surveillance reporting needs.
- Communicating clearly and concisely with program partners regarding data needs, reporting timelines, and documentation requirements.
- Supporting the preparation and submission of required monthly data transmissions to CDC and verifying technical accuracy.
- Identifying opportunities to improve business processes, reporting workflows, and data-system integration.
- Coordinating with internal program staff to resolve data discrepancies, address reporting issues, and maintain data quality standards.
- Managing self-directed daily work while ensuring adherence to required timelines, quality standards, and confidentiality expectations.
Knowledge Skills and Abilities/Management PreferencesSalary Grade Range: $52,592.00 - $92,036.00Recruitment Range: $52,592.00 - $59,899.00Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Experience interpreting and applying public health reporting regulations for STD/HIV/AIDS cases in North Carolina, including policies related to disease control and case-management protocols.
Demonstrated experience using eHARS and NC EDSS to enter, review, and update HIV and STD surveillance data, including the application of morbidity statistics and public health program evaluation principles.
Experience preparing and delivering clear written and verbal communications to diverse audiences and contributing to program planning or needs-assessment activities that support unit objectives.
Demonstrated success reviewing and processing detailed surveillance reports and evaluating data-processing workflows to identify errors, ensure accuracy, and support system improvement.
Experience working collaboratively with team members to resolve surveillance-processing issues, coordinate information flow, and maintain consistent data-quality standards.
Demonstrated commitment to maintaining strict confidentiality and secure handling of sensitive patient information in accordance with public health privacy requirements.
The Posting Will Close At 11:59 P.M. The Night Before The End DateThis Position Is 100% Federally FundedPhysical Requirements:- Ability to work independently in non-handicapped accessible areas.
About the NC Division of Public Health (DPH):The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.
About the Communicable Disease Branch:The Communicable Disease Branch strives to protect and improve the health of people in North Carolina through disease detection, tracking, investigation, control, education, prevention and care activities to reduce morbidity and mortality resulting from communicable diseases that are a significant threat to the public. The Communicable Disease Branch works with the public, local health departments and other public health agencies, healthcare professionals, educators, businesses, communities and healthcare facilities to ensure that North Carolina is prepared to respond to any communicable disease situation that affects the people who live, work and visit here.
Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit the website for State Benefits.
Supplemental Contact Information: The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
- Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
- Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
- If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
- Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
- Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
- For a list of organizations that perform this specialized service, please visit the NACES membership website at
Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.
Veterans' and National Guard Preference - Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
CONTACT INFORMATION If there are any questions about this posting, please contact Talent Acquisition at
Resumes will not be accepted in lieu of completing this application. Minimum Education and ExperienceSome state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree from an appropriately accredited institution and three (3) years of experience related to the area of assignment
ORAn equivalent combination of training and experience.
EEO StatementThe State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:Tresha Walker
Contact:DHHS Workday Support Form 
