Data & Insights Business Consultant

• Lead customer discovery sessions and delivery of applications (CJA, RTCDP, AMM, Analytics) for enterprise clients.
• Collaborate with technical consultants, data architects, and enterprise architects to deliver integrated solutions for customer use cases.
• Guide strategic discussions and translate client s use cases and key performance objectives into business requirements and specifications.
• Develop relationships at all levels within client digital marketing teams and maintain regular and appropriate communication with them.
• Lead multiple client engagements at a time and establish expectations appropriately to keep projects on schedule and within scope.
• Deliver customer-facing presentations, documentation, and enablement materials (e.g., business requirements docs, data dictionaries, value playbook).
• Mentor and train internal and client teams; contribute to thought leadership through enablement resources and content creation.
• Maintain accurate records of project activities and client interactions.

What you need to succeed

• 8+ years experience in strategic, customer-facing roles, with hands-on enterprise software implementation.
• At least 2 years direct experience with two or more applications (CJA, RTCDP, AMM, Analytics)
• Ability to engage customers holistically to identify growth opportunities, recommend next phase initiatives, and expand the customer s solution footprint through compelling, cross-solution storytelling.
• Experience working with multi-channel customer data, from data collection and activation to measurement and actionable insights.
• Understanding of data schemas and API s, querying data using SQL, and performing data validation.
• Comfort with leading live, unscripted working sessions and demos while engaging both technical and business audiences.
• Self-motivated, adaptable, and customer focused.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to travel up to 30%

Special Consideration given for:

• Familiarity with Adobe Experience Cloud solutions (Analytics, Audience Manager, Target).
• Experience consulting on AI/ML capabilities in SaaS solutions with enterprise customers.
• Experience in vertical industries (retail, finance, healthcare, etc.).
• Advanced-level studies in e-business, digital marketing, statistics, and relevant analytics fields, or digital transformation.