We are looking for IT EHR Enterprise Business Analyst 3 for our client in Atlanta, GA
Job Title: IT EHR Enterprise Business Analyst 3
Job Location: Atlanta, GA
Job Type: Contract
Job Overview:
Pay Range: $60.00hr - $65.00hr
Requirement/Must Have:
- Bachelor s degree in Information Technology, Computer Science, or a related field OR Minimum of 2 years of experience working with Hospital IT or equally complex systems.
- Minimum of 3-5 years of experience supporting EHR and Practice Management systems in a medical clinic or similar healthcare setting.
- Proven experience in system implementation, configuration, and support.
- Advanced knowledge of Windows operating systems.
- Experience with cloud platforms (e.g., AWS, Azure) and supporting software applications.
- Proficiency with ticketing systems like JIRA and Ivanti for issue tracking and ticket management.
- Understanding of IT security tools and protocols.
- Availability to work on-call or during off-hours as needed to support healthcare IT operations.
Responsibilities:
- Work closely with the development team to ensure seamless integration and support of HL7 standards.
- Manage and maintain EHR and practice management systems, ensuring they are functioning optimally and securely.
- Collaborate with stakeholders, including clinical staff, technical staff, program staff, administrators, and developers, to gather and document business requirements for the EHR system.
- Provide ongoing support for the EHR system, including managing updates, troubleshooting issues, and ensuring data accuracy and security compliant with HIPAA standards.
- Collaborate with developers and administrators to resolve technical issues and enhance platform performance.
- Perform regular system updates, patches, and backups to ensure data integrity and system reliability.
- Provide technical support to end-users, by interfacing with vendor Support Teams to address issues related to software promptly.
- Assist trainers with training programs for clinic staff to ensure efficient use of the EHR system.
- Analyze clinical workflows and processes to identify opportunities for optimization and improvement within the EHR system.
- Generate and analyze reports to support clinical and administrative decision-making.
- Provide advanced Windows troubleshooting and support for software and cloud platforms.
- Communicate effectively with internal and external customers to understand their issues and provide timely solutions.
- Compose clear and detailed JIRA tickets for developers and administrators.
- Ensure the security of IT systems and data, adhering to best practices and organizational policies.
- Utilize available tools like REST APIs, Postman, and Swagger for testing and documentation purposes.
- Stay updated on the latest industry trends and technologies to provide innovative solutions.
Nice to Have:
- Proficiency in HL7 and IT security best practices.
- Experience with networking, including installation, configuration, and management of networks.
Skills:
- EHR and Practice Management systems.
- HL7 standards.
- IT security best practices.
- Cloud platforms (AWS, Azure).
- JIRA.
- Ivanti.
- Windows operating systems.
- REST APIs.
- Postman.
- Swagger.
- HIPAA compliance.
- Networking configuration.
Qualification And Education:
- Bachelor s degree in a related field AND Two years in a related supervisory position OR Associate s degree in a related field AND Three years of related experience, Two years of which in a related supervisory position OR Two years of experience at the lower-level IT Enterprise Business Analyst 2 or position equivalent.
- Strong problem-solving skills and attention to detail.
- Customer-focused mindset with a commitment to providing high-quality support.
- Strong verbal and written communication skills.
- Ability to communicate effectively with stakeholders.
- Strong interpersonal skills and the ability to work collaboratively in a team environment.
- Adaptability and a proactive approach to problem-solving.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
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