Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
JOB SUMMARY
The Senior Product Owner will demonstrate management skills and leadership in a highly matrixed environment and must be comfortable working with multiple stakeholders on numerous competing priorities. The candidate will be moderately technical with a proven record of creative solutioning and problem solving in addition to developing multi-year technology roadmaps for products.
CANDIDATE PROFILE
Education and Experience
Required
- 7+ years experience in information technology application design or development
- Bachelor s degree or equivalent experience
- 4+ years experience as a product owner or product manager experience
- Ability to explain product vision, business objective, technical feasibility, define requirements
- Ability to drive engineering accountability for technical implementation against defined features and requirements
- Excellent communicator, both written and spoken
- Experience with Agile Development methodology and tools (CSPO or CSM certification a plus)
- Experience with project management tools such as JIRA, Confluence and SmartSheets
- Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
- Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
- Strong project management skills (PMI certification a plus)
- Strong process management, negotiating, influencing, and problem-resolution skills
Preferred
- Familiarity with hospitality industry applications and processes
- Ability to manage and work with on-shore and off-shore service providers
- Familiarity with existing information architecture, application portfolio, and information management methodology
- Familiarity with Self-service Kiosk
- Graduate degree
CORE WORK ACTIVITIES
Technical Product Owner
- Maintain a well-groomed product backlog of features to include refined user stories that are ready for development
- Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps
- Support the definition of guest service product requirements and development of the product roadmap
- Provide clear vision and scope documentation, use cases, workflows, and wire-frames to support development
- Coordinate testing, acceptance and delivery of enhancements between vendor and MI business partners
- Coordinate with support teams for defect resolution
Demonstrating and Applying Discipline Knowledge
- Provides technical expertise and support to persons inside and outside of the department
- Demonstrates knowledge of job-relevant issues, products, systems, and processes
- Demonstrates knowledge of function-specific procedures
- Keeps up-to-date technically and applies new knowledge to job
- Knowledge of and understanding of complex algorithms
Additional Responsibilities
- Proven ability to lead and work with cross-functional teams in support of specific business priorities
- Ability to solve problems quickly, think strategically, and drive data-driven decision making
- Ability to simultaneously manage multiple projects and aggressive timelines
- Strong interpersonal skills and success in cross-functional relationship-building at all levels, ability to drive consensus through influence and fact-based approach
- Effective written and oral communications skills with sensitivity to global communication needs
- Thrives in a fast-paced, entrepreneurial environment
- Demonstrates self-confidence, energy and enthusiasm in leading and influencing teams
- Proficiency in Office software products and digital collaboration tools
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified by Great Place To Work , the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)
Our Commitment to Environment:
Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
o Health Insurance with Dental & Vision
o 401K Plan
o Life Insurance, STD & LTD
o Paid Vacations & Holidays
o Paid Parental Leave
o FSA Dependent & Limited Purpose care
