Title: NICE - CXone QA Location: Fort Mill, SC(Hybrid) Job description: Design Development o Test NICE InContact solutions including IVR ACD Campaigns Teams and Routing strategies o Test Builds and automate call center workflows including writing call flows prompts and scripts o Ensure adherence to SDLC processes for all development and deployment activities Test Integration Automation o Test APIs middleware and ETL jobs for system integrations o Test automation for user provisioning skill assi