Job Title: Application Technical Delivery Manager
Experience: Min: 15+ years
Certifications: Few Certifications from this list mandatory (Azure Solutions Architect Expert, Azure DevOps Engineer Expert, Azure Data Engineer Associate, Azure Administrator Associate, Azure Fundamentals, Salesforce Administrator, Salesforce Platform Developer, PMP, Agile Scrum)
Location: King of Prussia, PA (Hybrid, 3/2), Mandatory.
Role Overview
The Application Technical Delivery Manager will lead end-to-end IT delivery of Microsoft Azure & SaaS cloud program, ensuring alignment with business objectives and technical DevOps best practices. This role combines deep technical know-how and data expertise with strong leadership and program management skills to drive successful migrations, integrations, and greenfield developments across the ecosystem on Azure.
Key Responsibilities
Delivery Leadership:
· Own the technical delivery of custom projects from Requirement through hyper care.
· Ensure adherence to DevOps framework, Data Governance, Change Management and Security standards.
· Ability to build consensus and drive offshore global development teams.
· Work with product owners and managers to track scope, requirements closure, UAT closure, deployment, hyper care, communication, and Training.
· Own end tend IT ownership of large programs encompassing global IT team.
· Able to run daily calls to manage global team & be able to articulate action items, owners, ETA and build consensus.
Solution Architecture:
· Review solutions and provide guidance to the Technical Leads.
· Oversee integration with third-party systems (Kafka, MuleSoft middleware, SaaS platforms (like Salesforce), and legacy on-prem applications.
· Review data migration strategies; possess deep-dive knowledge of ETL/ELT activities (Azure Data Factory) and environment rollouts.
· Provide directions on solutioning, technical delivery guidance, and manage AD/ JIRA dashboards.
Team Management:
· Lead and mentor technical leads, business analysts, quality assurance teams & offshore project managers.
· Foster collaboration between product owners, business stakeholders, and technical infrastructure teams.
· Build strong relationships with business stakeholders, data migration leads, cross functional team to achieve outcome.
Stakeholder Engagement:
· Act as the primary technical point of contact for business and IT leadership regarding customer program initiatives.
· Provide status on progress and monitor milestones and task delivery across multiple workstreams.
· Report on weekly status to executives (strong communication and written skills must have)
· Report daily status to team leaders and follow DevOPs best practices and standards.
Quality Assurance & Compliance:
· Work with QA management to align on schedule and execution of testing adhering to organizational goals.
Continuous Improvement:
· Stay updated on program roadmaps, new services, and emerging cloud technologies.
· Be Technical liaison with product team and cross functional program management.
Required Skills & Qualifications
· 14+ years in IT with at least 4 years of experience as project or program manager and 6 years focused on the Salesforce and or Microsoft Azure ecosystem.
· Proven track record of delivering complex cloud migrations and integrations in enterprise environments.
· Minimum of three large-scale M&A , Salesforce & or Azure implementation experiences (e.g., Master Data Management, Customer Portal, Sales Cloud or complex Integration Hubs).
Certifications:
· Minimum any two Certifications from this list mandatory (Azure Solutions Architect Expert, Azure DevOps Engineer Expert, Azure Data Engineer Associate, Azure Administrator Associate, Azure Fundamentals, Salesforce Administrator, Salesforce Platform Developer)
· Minimum one certification from this list is mandatory (PMP, Agile Scrum)
Technical Expertise:
· Experience of SaaS Application Development and Delivery (Salesforce, Applications on Azure)
· Azure Resource Manager (ARM), Azure Functions, and Logic Apps.
· Experience with SQL, Azure Data Factory, and CI/CD pipelines (Azure DevOps/GitHub Actions, Copado).
Leadership & Communication:
· Excellent stakeholder management and team leadership skills.
· Strong problem-solving and decision-making abilities in high-pressure delivery environments.
Preferred Qualifications
· Experience with Agile/Scrum methodologies.
· Familiarity with DevOps practices for Azure/Salesforce.
· Exposure to hybrid-cloud environments and integrations with CRM platforms (Salesforce).
· Mandatory: Four-year college degree in Computer Science or Engineering.
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