Day-to-day responsibilities: Own and improve order management and fulfillment workflows across all sales channelsWork with supply chain, engineering, and operations to ensure orders are processed, fulfilled, and delivered accuratelyIdentify process gaps or bottlenecks and drive solutionsOversee system integrations between order, inventory, and fulfillment platformsSupport testing and ensure new changes work as expected before launchTrack performance metrics tied to order speed, accuracy, and cu