***Mode of Interview :- ***In Person Interview*** Long term project***Linkedin Must***Hybrid*** (Expectation is 80% remote but will be as needed and is subject to change.Job Description:
The client is seeking an IT & Data Business Analyst to support technology and data initiatives within a Child Support Services environment. This role will bridge business operations and technical teams, helping translate program requirements into system, data, and process solutions. The ideal candidate brings a combination of business analysis, SQL/data analysis, Salesforce, and Child Support Services domain knowledge. This is a contract-to-hire opportunity with the potential to transition into a long-term position based on performance and organizational needs.
Key Responsibilities
- Partner with Child Support Services program stakeholders, IT teams, developers, and data teams to gather, document, and validate business and technical requirements.
- Analyze existing business processes, system workflows, and data to identify gaps and opportunities for improvement.
- Translate business needs into functional requirements, user stories, process flows, acceptance criteria, and other technical documentation.
- Use SQL to query, analyze, reconcile, and validate data across systems and databases.
- Support data mapping, data quality analysis, reporting, system integration, and migration activities.
- Serve as a liaison between business stakeholders and technical teams throughout the software development lifecycle.
- Support Salesforce initiatives by gathering requirements, analyzing workflows, validating configurations, and assisting with testing and implementation.
- Participate in system testing, user acceptance testing (UAT), defect tracking, and production validation.
- Analyze Child Support Services workflows and ensure technology solutions appropriately support program and operational requirements.
- Assist with reporting, documentation, stakeholder communication, and ongoing system enhancements.
Required Qualifications
- Experience as a Business Analyst, IT Analyst, Data Analyst, or similar role supporting enterprise technology initiatives.
- Strong business analysis skills, including requirements gathering, process analysis, documentation, and stakeholder management.
- Hands-on experience writing and executing SQL queries for data analysis and validation.
- Experience working with Salesforce as a Business Analyst or supporting Salesforce implementations and enhancements.
- Experience working within Child Support Services/Child Support Enforcement programs or systems.
- Ability to translate complex business requirements into clear functional and technical requirements.
- Experience working collaboratively with business users, developers, QA teams, data teams, and other technical stakeholders.
- Strong analytical, problem-solving, communication, and documentation skills.
Preferred Qualifications
- Experience supporting modernization or transformation of Child Support Services systems.
- Experience with data migration, system integration, data mapping, or data reconciliation.
- Familiarity with government or public-sector human services programs.
- Experience with Agile/Scrum methodologies, including user stories, backlog refinement, sprint planning, and UAT.
- Salesforce certifications or formal Salesforce Business Analyst experience are a plus.
