Position- Lead IT Service Management (ITSM), Local Type- Hybrid (Onsite 4 days/week) Location- Plantation, FL Visa- and USC The IT Service Management (ITSM) Lead is a key member of the IT Technology Services team, responsible for driving service management and delivery excellence within Jazwares. This role requires deep expertise in ITIL frameworks, a strategic mindset, and a strong ability to lead IT service optimization efforts. The ITSM Lead serves as the key point of contact for the impleme