TITLE: Service Desk Analyst (Hybrid Schedule) TYPE: Long Term Contract MUST BE LOCAL TO HOUSTON NOT ENTRY LEVEL SKILLS/EXPERIENCE: Minimum 3-5 years IT Helpdesk or Desktop related experience required.Monitor ticketing systems and respond to incoming user issuesProviding 1st & 2nd level support ie; hardware / software, connectivity issuesGood understanding of Windows, O365 and Active DirectoryResponsible for onboarding and offboarding pc users as needed and adding new users and accounts through A