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IT Desktop Support Technician

HonorVet Technologies

Laguna Beach, California • Today

Easy Apply

Contract, Third Party

$29.23 - $36.54

Desktop Support Technician- Bilingual in English and Korean

OSI Consulting

Fountain Valley, California • Today

Full-time

USD 40,000.00 - 80,000.00 per year

IT Desktop Technician

HonorVet Technologies

San Clemente, California • 3d ago

Easy Apply

Third Party, Contract

$29.23 - $36.54

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Clarendon, Vermont • Today

Easy Apply

Contract

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Winfield, Kansas • Today

Easy Apply

Contract

Desktop Support Technician

NCI Information Systems, Inc.

Remote or Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

Field Service Technician - IT / Network

Jobot

Fullerton, California • Today

Full-time

USD 70,000.00 - 75,000.00 per year

IT Field Technician

Jobot

Brea, California • Today

Full-time

USD 70,000.00 - 75,000.00 per year

Senior IT Support Specialist I

Tempus

Aliso Viejo, California • Today

Full-time

USD 33.50 - 48.07 per hour

Help Desk/Desktop Support Analyst

Robert Half

Remote or Los Angeles, California • Today

Easy Apply

Full-time

USD 70,000.00 - 75,000.00 per year

Desktop Administrator II, IT Infrastructure

tax.com

Remote or Hybrid in Calgary, Alberta • Today

Full-time

USD 57,500.00 - 80,500.00 per year

IT Support Specialist II

COG Research Foundation, LLC

Remote • 16d ago

Full-time

31 - 44

IT Virtual Desktop Infrastructure Engineer

Holland & Knight LLP

Remote or Tampa, Florida • Today

Full-time

IT Support Technician II

Cherokee Federal

Remote or Lawton, Oklahoma • Today

Full-time

USD 75,000.00 - 85,000.00 per year

Desktop Support Engineer L1 - Remote US Only

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Help Desk/Desktop Support Analyst

Robert Half

Remote or Exeter, New Hampshire • Today

Easy Apply

Contract

USD 23.75 - 27.50 per hour

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 28d ago

Full-time

60000 - 70000

Senior IT Systems Desktop Engineer

Modine Manufacturing Company

Remote • Today

Full-time

USD 85,000.00 - 142,000.00 per year

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

IT Store Support

iSphere

Remote • 7d ago

Easy Apply

Contract, Third Party

Depends on Experience

ICT Support Technician-Lewisville,TX

Motion Recruitment Partners, LLC

Remote or Lewisville, Texas • Today

Easy Apply

Contract

IT Service Technician I

VC3, Inc

Remote • Today

Full-time

IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

Overnight IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

Desktop Technician I

Envision LLC.

Remote • 15d ago

Easy Apply

Contract

Depends on Experience

MSP Tier 1 IT Support Tech-Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 22.00 - 28.00 per hour

IT Support Analyst ( end user support )

IT Associates, Inc.

Remote or Hybrid in Nashville, Tennessee • 4d ago

Easy Apply

Full-time

65,000 - 75,000

Level III IT Technician

TeamLogic of Colorado Springs

Remote • 28d ago

Full-time

105000 - 110,000

IT Infrastructure & Operations Manager (IT Policy & Planning - Senior Manager)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 115,008.00 - 154,656.00 per year

QA Tester (Tosca Exposure)

INSPYR Solutions

Remote • 18d ago

Easy Apply

Third Party, Contract

$28

Job Details

Skills

(DESKTOP TECHNICIAN OR IT SUPPORT) AND (WINDOWS OR MACOS) AND (ACTIVE DIRECTORY OR MICROSOFT ENTRA ID OR MICROSOFT 365) AND (HARDWARE OR OPERATING SYSTEMS OR SOFTWARE APPLICATIONS OR NETWORKING) AND (TROUBLESHOOTING OR DIAGNOSTIC) AND (IT ASSET MANAGEMENT OR ENDPOINT MANAGEMENT OR SOFTWARE DEPLOYMENT) AND (SECURITY OR ENDPOINT SECURITY OR ACCESS MANAGEMENT) AND (IT SERVICE MANAGEMENT OR TICKETING WORKFLOWS)

(DESKTOP TECHNICIAN OR IT SUPPORT) AND (WINDOWS OR MACOS) AND (ACTIVE DIRECTORY OR MICROSOFT ENTRA ID OR MICROSOFT 365) AND (HARDWARE OR OPERATING SYSTEMS OR SOFTWARE APPLICATIONS OR NETWORKING) AND (TROUBLESHOOTING OR DIAGNOSTIC) AND (IT ASSET MANAGEMENT OR ENDPOINT MANAGEMENT OR SOFTWARE DEPLOYMENT) AND (SECURITY OR ENDPOINT SECURITY OR ACCESS MANAGEMENT) AND (IT SERVICE MANAGEMENT OR TICKETING WORKFLOWS)

Summary

HonorVet Technologies is a Service Disabled Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.

Job Title: IT Desktop Support Technician
Location: Aliso Viejo, CA 92656 (Onsite)
Duration: 6 months

JOB SUMMARY
The IT Desktop Support Technician provides advanced hands-on technical support for onsite and remote employees, with responsibility for desktop/laptop deployments, IT asset management, onboarding/offboarding, troubleshooting, and operational support. The role ensures reliable, secure, and scalable IT services while delivering excellent customer service and contributing to IT projects and process improvements.

KEY RESPONSIBILITIES

Develop training materials, technical procedures, and user documentation; train employees on hardware and software.
Prepare and configure computers and equipment for new and existing employees, including operating systems, software, peripherals, and cabling.
Deploy, configure, maintain, and perform minor repairs on desktop and laptop hardware, software, and peripheral devices.
Own and support employee onboarding and offboarding activities, including equipment provisioning, account/access coordination, and asset recovery.
Troubleshoot Windows and macOS operating systems, applications, hardware, peripherals, and connectivity issues.
Diagnose technical problems using user interviews, technical documentation, system diagnostics, and established troubleshooting procedures.
Maintain accurate records of tickets, incidents, installations, repairs, assets, and corrective actions.
Escalate major hardware/software issues and defective products to appropriate vendors or technical resources.
Provide regular status updates regarding tickets, open issues, projects, and operational activities.
Make recommendations regarding hardware, software, and technology solutions based on organizational needs.
Support ongoing IT projects, system improvements, and initiatives related to stability, security, and scalability.
Manage priorities and workload independently while maintaining a high level of customer service.

REQUIRED SKILLS

High school diploma or equivalent experience required; bachelor’s degree preferred.
2–5 years of related desktop/IT support experience.
Advanced knowledge of Windows, macOS, and enterprise IT environments.
Experience supporting Active Directory, Microsoft Entra ID, and Microsoft 365/Office 365.
Strong desktop and laptop deployment, configuration, troubleshooting, and repair skills.
Working knowledge of hardware, operating systems, software applications, peripherals, and basic networking concepts.
Strong problem-solving and diagnostic abilities.
Ability to read and interpret technical documentation and installation specifications.
Ability to plan, prioritize, and manage workload with minimal supervision.
Excellent customer service, communication, and interpersonal skills.
Strong documentation and ticket-management practices.
Ability to support both onsite and remote employees in a fast-paced environment.

PREFERRED SKILLS

Experience managing IT assets throughout their lifecycle.
Experience with enterprise endpoint management and software deployment tools.
Experience supporting Microsoft 365 administration and enterprise identity environments.
Familiarity with security best practices, endpoint security, and access management.
Experience creating IT training materials, knowledge-base articles, and standard operating procedures.
Experience coordinating with hardware/software vendors and third-party technical support.
Experience participating in IT infrastructure, endpoint, security, or process-improvement projects.
Strong understanding of IT service management and ticketing workflows.
Ability to identify recurring technical issues and recommend scalable operational improvements.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90941473
Position Id: 26-22329
Posted 17 hours ago

Fitment

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Job Details: Travel Requirements Travel to customer locations is an essential function of this role. Assignments are generally local; however, candidates may be required to travel anywhere within the United States based on operational requirements. Candidates must possess a valid driver's license and have reliable transportation. Candidates should be comfortable with frequent travel and working at multiple customer locations as business needs require. Approved mileage and eligible travel exp

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Job Details

Skills

(DESKTOP TECHNICIAN OR IT SUPPORT) AND (WINDOWS OR MACOS) AND (ACTIVE DIRECTORY OR MICROSOFT ENTRA ID OR MICROSOFT 365) AND (HARDWARE OR OPERATING SYSTEMS OR SOFTWARE APPLICATIONS OR NETWORKING) AND (TROUBLESHOOTING OR DIAGNOSTIC) AND (IT ASSET MANAGEMENT OR ENDPOINT MANAGEMENT OR SOFTWARE DEPLOYMENT) AND (SECURITY OR ENDPOINT SECURITY OR ACCESS MANAGEMENT) AND (IT SERVICE MANAGEMENT OR TICKETING WORKFLOWS)

(DESKTOP TECHNICIAN OR IT SUPPORT) AND (WINDOWS OR MACOS) AND (ACTIVE DIRECTORY OR MICROSOFT ENTRA ID OR MICROSOFT 365) AND (HARDWARE OR OPERATING SYSTEMS OR SOFTWARE APPLICATIONS OR NETWORKING) AND (TROUBLESHOOTING OR DIAGNOSTIC) AND (IT ASSET MANAGEMENT OR ENDPOINT MANAGEMENT OR SOFTWARE DEPLOYMENT) AND (SECURITY OR ENDPOINT SECURITY OR ACCESS MANAGEMENT) AND (IT SERVICE MANAGEMENT OR TICKETING WORKFLOWS)

Summary

Develop training materials, technical procedures, and user documentation; train employees on hardware and software.
Prepare and configure computers and equipment for new and existing employees, including operating systems, software, peripherals, and cabling.
Deploy, configure, maintain, and perform minor repairs on desktop and laptop hardware, software, and peripheral devices.
Own and support employee onboarding and offboarding activities, including equipment provisioning, account/access coordination, and asset recovery.
Troubleshoot Windows and macOS operating systems, applications, hardware, peripherals, and connectivity issues.
Diagnose technical problems using user interviews, technical documentation, system diagnostics, and established troubleshooting procedures.
Maintain accurate records of tickets, incidents, installations, repairs, assets, and corrective actions.
Escalate major hardware/software issues and defective products to appropriate vendors or technical resources.
Provide regular status updates regarding tickets, open issues, projects, and operational activities.
Make recommendations regarding hardware, software, and technology solutions based on organizational needs.
Support ongoing IT projects, system improvements, and initiatives related to stability, security, and scalability.
Manage priorities and workload independently while maintaining a high level of customer service.

REQUIRED SKILLS

High school diploma or equivalent experience required; bachelor’s degree preferred.
2–5 years of related desktop/IT support experience.
Advanced knowledge of Windows, macOS, and enterprise IT environments.
Experience supporting Active Directory, Microsoft Entra ID, and Microsoft 365/Office 365.
Strong desktop and laptop deployment, configuration, troubleshooting, and repair skills.
Working knowledge of hardware, operating systems, software applications, peripherals, and basic networking concepts.
Strong problem-solving and diagnostic abilities.
Ability to read and interpret technical documentation and installation specifications.
Ability to plan, prioritize, and manage workload with minimal supervision.
Excellent customer service, communication, and interpersonal skills.
Strong documentation and ticket-management practices.
Ability to support both onsite and remote employees in a fast-paced environment.

PREFERRED SKILLS

Experience managing IT assets throughout their lifecycle.
Experience with enterprise endpoint management and software deployment tools.
Experience supporting Microsoft 365 administration and enterprise identity environments.
Familiarity with security best practices, endpoint security, and access management.
Experience creating IT training materials, knowledge-base articles, and standard operating procedures.
Experience coordinating with hardware/software vendors and third-party technical support.
Experience participating in IT infrastructure, endpoint, security, or process-improvement projects.
Strong understanding of IT service management and ticketing workflows.
Ability to identify recurring technical issues and recommend scalable operational improvements.

Dice Id: 90941473
Position Id: 26-22329
Posted 17 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

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Similar Jobs

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