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McLean, Virginia

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Today

CherryRoad has recently built a new Network Operations Center (NOC) to manage daily operations of our rapidly growing Managed Services Division. We are looking for an enthusiastic, motivated and experienced individual who will be responsible for NOC operations. Responsibilities Include: Monitor data center infrastructure and networks to ensure system availability. Develop and maintain runbooks and troubleshooting procedures for client support. Follow troubleshooting procedures in an effort to r

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Part-time

$25 - $28

Senior IT Support Help Desk Specialist

Alexandria, Virginia

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Today

Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Alexandria, VA and will be a hybrid remote position. Responsibilities The Senior IT Support Help Desk Specialist will act as a primary escalation point for complex incidents, bridging the gap between front-line Tier 1 support and Tier 3 engineering teams. This role demands high-level problem-solving skills and a foc

Full-time

USD 61,850.00 - 78,000.00 per year

Senior IT Support Help Desk Specialist

Washington, District of Columbia

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Today

Overview: GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Washington, DC and will be an onsite position. Responsibilities: The Senior IT Support Help Desk Specialist will act as a primary escalation point for complex incidents, bridging the gap between front-line Tier 1 support and Tier 3 engineering teams. This role demands high-level problem-solving skills and a focus on

Full-time

Compensation information provided in the description

Helpdesk Support Services Specialist - Senior

Fort Belvoir, Virginia

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Today

Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System Services. Duties and Responsibilities: Receive customer trouble tickets and service requests for desktop support. Respond to service requests, enter them into the ticketing syste

Full-time

IT Help Desk Support (JuniorMid Level)

Greenbelt, Maryland

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15d ago

Position Overview: The IT Help Desk Support professional provides day-to-day technical support to end users across the organization. This position is responsible for troubleshooting and resolving hardware, software, and network issues, as well as managing user accounts in Microsoft 365 and Active Directory. The role requires strong customer service skills, attention to detail, and the ability to handle multiple requests efficiently in a fast-paced environment. Responsibilities: Serve as the firs

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Full-time

$58,000 - $60,000

Junior Helpdesk Support Services Specialist

Fort Belvoir, Virginia

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Today

Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. Duties and Responsibilities: Perform critical hardware and software updates to meet Army and DoD security requirements. Troubleshoot end users' enterp

Full-time

Mid-level Help Desk Support Technician

Washington, District of Columbia

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Today

Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale

Full-time

Senior IT Support Help Desk Specialist

Alexandria, Virginia

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Today

Overview: GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Alexandria, VA and will be a hybrid remote position. Responsibilities: The Senior IT Support Help Desk Specialist will act as a primary escalation point for complex incidents, bridging the gap between front-line Tier 1 support and Tier 3 engineering teams. This role demands high-level problem-solving skills and a foc

Full-time

Compensation information provided in the description

Helpdesk Support - Remote

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3012739 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 12/22/2025 Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed. Requirements: Must be

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Full-time

USD 15.00 per hour

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

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Full-time

USD 15.00 per hour

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

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Full-time

Help Desk Manager

Reston, Virginia

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12d ago

Position Title: Helpdesk ManagerLocation: Reston, VAClearance Requirements: NonePosition Status: Full-TimePay Rate: $140,000 annuallyPosition Description:We are seeking an experienced Helpdesk Manager to lead a high-performing IT support team and deliver exceptional technical service to end users. This role combines hands-on technical expertise with leadership responsibilities, ensuring smooth operations and minimal disruptions across the organization. As the Helpdesk Manager, you will oversee d

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Full-time

$140,000+

Network Administrator/Help Desk Specialist

Washington, District of Columbia

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Today

Overview DecisionPoint Corporation is seeking an experienced Network Administrator/Help Desk Specialist to join our team supporting the Personnel Enterprise Decision Support System (PEDSS) contract. Although this role can be performed fully remotely, candidates based in the Washington, DC area are strongly preferred. Duties & Responsibilities Maintain connectivity between PAM client systems, servers, and mainframe access. Coordinate secure communications between contractor and Government system

Full-time

Help Desk Specialist -- Lead

Reston, Virginia

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Today

Location: Reston, Virginia Type: Contract Job #3836 Help Desk Specialist - Lead Springfield, VA Active TS/SCI with CI Polygraph Job Requirements: Serve as the first point of contact for customers seeking technical assistance over a ticketing system. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to

Full-time

TS/SCI Help Desk Analyst (Workflow, Python, SQL, JavaScript Or PowerShell)

Washington, District of Columbia

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Today

*This opportunities requires an individual to have a Top Secret/SCI Clearance prior to interviewing* Top Skills' Details Active TS/SCIExperience with ticketing systems (e.g. ServiceNow, Remedy, Jira)Experience utilizing query based, code based or analytical software like SQL, Python, Excel, Java, R or PysparkSkills in collaborating across teams to resolve problems and find solutionsExcellent writing and communication skills to engage with customers on complex and sensitive topics, you will be ha

Full-time

USD 34.00 - 50.00 per hour

Tier I Helpdesk

Arlington, Virginia

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Today

Job Description ECS is seeking a Tier I Helpdesk to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions. The centralized service desk is the entry point and owner of first tiers of support (based on Information Technology Infrastructure Library's [ITIL ] definition of tiers). Requests are received via phone calls, emails, chats, a

Full-time

Help Desk Technician

Falls Church, Virginia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Help Desk Manager-Ft Belvoir, VA (On-Site)

Fort Belvoir, Virginia

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16d ago

Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Overview:The Help Desk Manager will lead and manage all on-site IT Helpdesk operations for the client's Information Technology Operations Center (ITOC). This role serves as the primary liaison between government supervisors and contractor personnel, ensuring service delivery aligns with client's performance, reporting, and compliance standards. Key Responsibil

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Contract

Depends on Experience

Help Desk Technician Mid-level - Active Top Secret Required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class I

Full-time

USD 34.35 - 46.47 per hour

Junior Help Desk Technician - All shifts available - Active Top Secret required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help

Full-time

USD 29.84 - 40.38 per hour

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