DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: DevOps/DeSecOps Consultant
Location: Montreal, QC
Duration: 12 Months
DevSecOps analyst- programmer advisor works within an agile and dynamic multidisciplinary team. They contribute to supporting development teams in code deployment, operational support, and monitoring of applications and platforms in production.
He analyzes and participates in the diagnosis of problems and situations related, among other things, to deliveries, production incidents, the operation of the technological infrastructure, as well as the development and implementation of CI/CD automation.
He also plays an advisory role in developing recommendations and implementation plans, particularly in the area of operational safety.
Responsibilities:
- Participate in the development and evolution of business solutions whose scope and impact are major for the company.
- Validate the impacts of changes, ensure post-deployment testing, application observability, and production support.
- Investigate and resolve production incidents, then correct identified vulnerabilities.
- Participate in the management of changes and problems.
- To identify and analyze problems, raise performance issues, establish diagnoses and formulate recommendations to the relevant bodies.
- Participate in post-mortems and continuous improvement activities.
- DevSecOps practices to maintain high-performing, secure services that comply with Client standards.
- To conduct technological monitoring in order to understand and anticipate trends in one's field of expertise and to formulate recommendations promoting the adoption of best practices.
- Set up and maintain CI/CD pipelines used to automate deployments and testing.
- Ensure application observability, particularly through monitoring, alerts and metrics.
- The successful candidate will be responsible for providing platform support and managing incidents requiring intervention outside of business hours, according to a rotating schedule shared among the DevOps team members.
Requirements and qualifications
- Bachelor's degree in administration, computer science, information systems or a related field
- A minimum of eight (8) years of relevant experience in business analysis or functional analysis, including five years as a Business Systems Analyst (BSA) and with the Guidewire platform
- Please note that other relevant combinations of education and experience may be considered
- Experience in the field of property and casualty insurance
- Experience in collecting, analyzing, and documenting business and functional requirements
- Experience in writing user stories, functional specifications, business rules, and impact analyses
- Guidewire certification
- Knowledge of French required
- Advanced level of English proficiency required due to the nature of the tasks, work tools, and interactions with English-speaking partners, members, and clients.
- Advanced knowledge of application integration concepts as well as REST/SOAP, XML and JSON technologies
- Advanced knowledge of business processes in property and casualty insurance
- Knowledge of collaboration and management tools such as JIRA, Confluence, Visio and the Microsoft Office suite
- Knowledge of underwriting, billing, and claims processes in property and casualty insurance
- We give priority to applications based in Quebec, while remaining open to applications from elsewhere in Canada.
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