Telecom Expense Management / Financial Data Analyst
Work Arrangement: 100% onsite no telework
2 Broadway NY, NY, 10004
One-Paragraph Overview
We are seeking a senior-level Telecom Expense Management (TEM) / Financial Data Analyst to help manage, analyze, and optimize a large telecommunications spend environment. This person will work with extremely large telecom billing and asset datasets including approximately 30,000 mobile devices across multiple wireless carriers to identify billing errors, unused services, overcharges, discrepancies, and cost-saving opportunities. The ideal candidate combines strong telecom expense management and carrier invoice auditing experience with advanced Excel/data analysis, financial analysis, budgeting/forecasting, ServiceNow reporting, PeopleSoft, and Power BI skills. This is a hands-on analytical position requiring someone who can dig into large datasets, identify problems and savings opportunities, and clearly present findings and recommendations to leadership.
Must-have experience:
- Hands-on Telecom Expense Management (TEM) experience.
- Telecom invoice auditing and analysis.
- Experience analyzing wireless and/or wireline carrier billing.
- Identifying overcharges, billing errors, unused services and cost-saving opportunities.
- Experience working with very large datasets and reports.
- Advanced Excel, including pivot tables and complex data analysis.
- Strong financial analysis, budgeting and forecasting experience.
- Vendor payment and expense analysis.
- Ability to identify spending trends and make recommendations.
- Strong reporting and presentation skills.
- Ability to communicate analytical findings clearly to leadership.
Strongly preferred technical/tools experience:
- ServiceNow reporting and dashboards.
- PeopleSoft.
- Power BI dashboards and reporting.
- Databases/data analysis tools.
- Process automation and improving manual processes.
- Microsoft PowerPoint and other Office applications.
What They Will Actually Be Doing
This person will analyze telecom assets, usage, invoices and spending to determine where MTA is paying too much or paying for services it doesn't need. A major component involves comparing internal asset records against wireless-carrier records, investigating discrepancies, reviewing carrier bills, and analyzing devices showing zero or little usage.
They will also:
- Analyze monthly wireless and telecom carrier reports.
- Audit invoices and identify billing discrepancies and overcharges.
- Analyze unused or underutilized mobile devices/services.
- Reconcile internal asset records against carrier records.
- Identify and quantify cost-saving opportunities.
- Analyze vendor expenses against contract funding.
- Track planned versus actual expenditures.
- Prepare budget forecasts.
- Investigate budget variances.
- Produce executive-level reports and presentations.
- Develop and improve reporting and expense-management processes.
- Create ServiceNow reports and Power BI dashboards.
- Support procurement forecasting, contract modifications and vendor payments.
Ideal Candidate Background
The strongest candidate will likely come from a large enterprise, government agency, transportation organization, telecom company, or Telecom Expense Management organization where they were responsible for substantial wireless/wireline spending and thousands of telecom assets.
A bachelor's degree in Finance, Accounting or Economics is preferred, but I'd prioritize demonstrated hands-on TEM, telecom billing, financial analysis and large-data experience.
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