Wireless Operations Engineer Philadelphia, PA: 100% Onsite 12 + Months Overview: This is a 100% hands-on operations role, focused on resolving complex network and device issues escalated beyond L1-L3 support and working closely with MNO vendors. Responsibilities: Triage and resolve escalated customer issues (SMS, provisioning, SIM/eSIM, device compatibility) Analyze device logs, network KPIs, and perform root cause analysis Collaborate with MNO/MVNE/OEM partners for issue resolution Own ticket