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IT Support Analyst

Talent Groups

Philadelphia, Pennsylvania • Today

Easy Apply

Contract

24 - 26

CANR IT Support Analyst / Information Technologist I

Michigan State University

Remote or East Lansing, Michigan • Today

Full-time

USD 12.00 per hour

Overnight IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 93,500.00 per year

IT Operations Support Analyst Tier 1

Cellular Sales Verizon Authorized Retailer

Remote • Today

Full-time

Junior IT Support Technician

Ohm Systems, Inc

Camden, New Jersey • 5d ago

Easy Apply

Contract

20 - 21

Desktop Support Analyst

Robert Half

Havertown, Pennsylvania • Today

Easy Apply

Contract

USD 19.00 - 21.00 per hour

Site Support Analyst

Chubb

Philadelphia, Pennsylvania • 3d ago

Full-time

IT Deskside Support Engineer

HPTech Inc.

Wilmington, Delaware • Today

Easy Apply

Contract

22 - 25

Regional IT Site Support Manager

Chubb

Philadelphia, Pennsylvania • 4d ago

Full-time

USD 94,000.00 - 136,000.00 per year

IT Support Services II-Help Desk

PTG

Wilmington, Delaware • Today

Full-time

IT Support Services I-Help Desk

PTG

Wilmington, Delaware • Today

Full-time

Tier 1 Support Analyst

Gridiron IT Solutions

Remote • 8d ago

Easy Apply

Full-time

$35 - $45

IT Support Specialist (Bilingual)

CLPS Global

Remote • 7d ago

Easy Apply

Contract

Depends on Experience

IT Data Analyst - NetApp Share Drive Clean-up

Mitchell Martin, Inc.

Remote • 27d ago

Easy Apply

Third Party, Contract

$64 - $69

Site IT Support Lead

Takeda pharmaceutical

Remote or St. Louis, Missouri • Today

Full-time

Senior Support Lead - IT Operations

HCL America Inc.

Remote • Today

Full-time, Contract, Third Party

To define

IT Support Specialist I - Night

ASM Research

Remote • Today

Full-time

IT Application Support Specialist

TridentCare

Remote • Today

Full-time

USD 70,000.00 per year

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

MSP Tier 1 IT Support Tech-Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 22.00 - 28.00 per hour

Senior IT Support Technician

Emergent Software

Remote or Atlanta, Georgia • Today

Full-time

USD 50,000.00 - 75,000.00 per year

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

IT Support Technician (Part-Time, REMOTE)

Connection

Remote • Today

Part-time

USD 38.00 - 40.00 per hour

GIS Support Services Supervisor (IT Business Analyst - Journey)

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 85,800.00 - 115,416.00 per year

Technical Support Specialist, IT-Apps

Rippling

Remote or Nevada • Today

Full-time

USD 23.49 per hour

Information Technology Analyst IV (Cloud Data Engineer)

Solano County

Remote or Fairfield, California • Today

Full-time

USD 129,874.83 - 157,863.66 per year

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

IT Support Specialist (Salesforce/CHATS Support) - Remote

Strategic Technology Institute Inc

Remote • Today

Full-time

IT Support Engineer (Remote - West Coast Hours)

Pomelo Care

Remote • Today

Full-time

USD 85,000.00 - 115,000.00 per year

Lead IT Strategic Sourcing Analyst (IT Labor)

Precision System Design Inc.

Remote or Hybrid in Cleveland, Ohio • Today

Easy Apply

Contract

DOE

Job Details

Skills

A+
Customer Service
CompTIA
Computer Networking
Health Care
Documentation
Help Desk
IT Service Management
Printers
Service Desk
Tier 2
Tier 1
Remote Support
TCP/IP
Mobile Devices
Laptop
Operating Systems
Information Security
Regulatory Compliance
Computer Hardware
Technical Support

Summary

We are seeking a Support Analyst I to provide Tier 1 Service Desk and End-User Device (EUD) support in a healthcare environment. The ideal candidate will be customer-focused, technically capable, and experienced in troubleshooting hardware, software, operating systems, and peripheral devices while following established incident management and escalation processes.

Key Responsibilities & Qualifications:

2–3+ years of experience in Service Desk, Help Desk, End-User Device (EUD), or desktop support.
High school diploma or equivalent.
CompTIA A+ certification required.
Strong troubleshooting, communication, documentation, organizational, and customer service skills.
Working knowledge of Microsoft software, PC hardware, printers, networking/telecommunication equipment, and TCP/IP.
Ability to work independently and effectively within a team environment.
Ability to troubleshoot and resolve technical issues remotely or on-site.
Serve as the first point of contact for IT/DTS support requests and provide Tier 1 technical assistance.
Diagnose and resolve issues involving PCs, laptops, printers, mobile devices, peripherals, applications, and Microsoft operating systems.
Log, document, categorize, prioritize, and track incidents through resolution using Service Desk/call-tracking systems.
Resolve Tier 1 issues and appropriately escalate Tier 2 issues to the appropriate technical teams.
Provide remote, phone-based, and occasional on-site support while maintaining a high level of customer service.
Manage Level 1 support queues and coordinate issues with internal teams and stakeholders.
Follow IT service management, information security, compliance, and healthcare privacy procedures.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91099677
Position Id: *37489587
Posted 4 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Venkatesh Ergadindla

Recruiter @ Talent Groups

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Similar Jobs

Telecom Support Analyst

Philadelphia, Pennsylvania

•

Yesterday

Telecom Support Analyst Contract through EOY + extensions Onsite in Philadelphia, PA Industry: healthcare Pay range: $20-25/hr W2 Job Summary: Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PC or End-User Devices & peripheral equipment), and application software, and operating system issues. Demonstrates sufficient knowledge of call log tracking to record accurately all needed information. Exhibits sound customer service skills by effectively

Easy Apply

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$20 - $24

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, e

Easy Apply

Full-time

IT Service Desk Lead

Lancaster, Pennsylvania

•

Today

GENERAL DESCRIPTION: The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users and related end user systems. The lead, in conjunction with the Service Desk Technician, serves as the first point of contact for coworkers that need technical assistance. The lead will oversee and assist with IT Service Desk operations; which include assisting the Service Desk Technician to ensure that incoming support calls are answered; responding to support requests; creat

Full-time

IT Support Analyst

Missouri

•

Today

Overview ABOUT EAGLEPICHER EaglePicher Technologies is driving the electrification of defense, aviation and space. We provide the broadest range of battery systems in the world for the most demanding applications. We develop leading-edge products that make drones fly higher, undersea vessels run longer, aircraft fly farther, rockets launch safely and satellites operate longer. With our cutting-edge research and manufacturing, we continue to set new standards in the industry. For 100 years, we

Full-time

Job Details

Skills

A+
Customer Service
CompTIA
Computer Networking
Health Care
Documentation
Help Desk
IT Service Management
Printers
Service Desk
Tier 2
Tier 1
Remote Support
TCP/IP
Mobile Devices
Laptop
Operating Systems
Information Security
Regulatory Compliance
Computer Hardware
Technical Support

Summary

Key Responsibilities & Qualifications:

2–3+ years of experience in Service Desk, Help Desk, End-User Device (EUD), or desktop support.
High school diploma or equivalent.
CompTIA A+ certification required.
Strong troubleshooting, communication, documentation, organizational, and customer service skills.
Working knowledge of Microsoft software, PC hardware, printers, networking/telecommunication equipment, and TCP/IP.
Ability to work independently and effectively within a team environment.
Ability to troubleshoot and resolve technical issues remotely or on-site.
Serve as the first point of contact for IT/DTS support requests and provide Tier 1 technical assistance.
Diagnose and resolve issues involving PCs, laptops, printers, mobile devices, peripherals, applications, and Microsoft operating systems.
Log, document, categorize, prioritize, and track incidents through resolution using Service Desk/call-tracking systems.
Resolve Tier 1 issues and appropriately escalate Tier 2 issues to the appropriate technical teams.
Provide remote, phone-based, and occasional on-site support while maintaining a high level of customer service.
Manage Level 1 support queues and coordinate issues with internal teams and stakeholders.
Follow IT service management, information security, compliance, and healthcare privacy procedures.

Dice Id: 91099677
Position Id: *37489587
Posted 4 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Venkatesh Ergadindla

Recruiter @ Talent Groups

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Telecom Support Analyst

Philadelphia, Pennsylvania

•

Yesterday

Easy Apply

Contract

$20 - $24

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Easy Apply

Full-time

IT Service Desk Lead

Lancaster, Pennsylvania

•

Today

Full-time

IT Support Analyst

Missouri

•

Today

Full-time