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Business Analyst, ServiceNow Facilities Support

Eliassen Group

Remote or Almont, Colorado • Today

Contract

ServiceNow Business Analyst

STAND 8

Los Angeles, California • Today

Easy Apply

Contract

$55 - $65 per hour

ServiceNow Business Analyst

HPTech Inc.

Tallahassee, Florida • 8d ago

Easy Apply

Contract

Depends on Experience

Desktop | Helpdesk Support - ServiceNow

Randstad Digital

Tallahassee, Florida • Today

Contract

USD25 - USD30

IT Support / Production Support Specialist with ServiceNow

ITBMS Inc.

Pittsburgh, Pennsylvania • 7d ago

Easy Apply

Contract

40 - 50

ServiceNow Business Analyst

Chenega MIOS

Springfield, Virginia • Today

Full-time

USD 120,000.00 - 140,000.00 per year

ServiceNow Business Analyst

Brooksource

Remote • Today

Contract

$40.00 - $50.00

ServiceNow BA/ FSO Experience

Alldus International Consulting Limited

Remote • 22d ago

Easy Apply

Full-time

Senior Business Analyst (ServiceNow)

ICF International, Inc.

Reston, Virginia • 16d ago

Full-time

USD 81,499.00 - 138,549.00 per year

L3 ServiceNow BA/ Technical Analyst / Release Coordinator

Corus Consulting

Hybrid in Durham, North Carolina • 8d ago

Easy Apply

Full-time

Depends on Experience

Business Analyst (ServiceNow) - (High Level Clearance - Remote US)

ICF International, Inc.

Remote or Reston, Virginia • 6d ago

Full-time

USD 67,355.00 - 138,549.00 per year

ServiceNow Support Specialist Mid-level 100% remote

Mindbank Consulting Group

Remote • 15d ago

Easy Apply

Contract

110,000 - 130,000

ServiceNow - Business Process Consultant

NTT DATA Americas, Inc

Plano, Texas • 14d ago

Easy Apply

Contract, Third Party

$124

IT Business Analyst

Talent Software Services, Inc

New York, New York • 21d ago

Easy Apply

Third Party, Contract

$50 - $54.36

ServiceNow Administrator/Developer

Saicon Consultants Inc.

Omaha, Nebraska • 7d ago

Easy Apply

Contract, Third Party

$80

ServiceNow Support Specialist

ConglomerateIT

Remote or Dallas, Texas • Today

Easy Apply

Contract, Third Party

ServiceNow Developer

System One

Hybrid in Melbourne, Florida • 14d ago

Easy Apply

Contract

$115000

ServiceNow Developer

System One

Hybrid in Hollywood, Florida • 14d ago

Easy Apply

Contract

$115000

Senior ServiceNow Developer

System One

Hybrid in Washington, District of Columbia • 20d ago

Easy Apply

Contract

$75

Senior ServiceNow Discovery Developer

System One

Pittsburgh, Pennsylvania • 8d ago

Easy Apply

Full-time

$109000

ServiceNow Developer

GDH

Montgomery, Alabama • 12d ago

Easy Apply

Third Party, Contract

Depends on Experience

Lead ServiceNow Developer

Innova Solutions, Inc

Concord, California • Today

Easy Apply

Contract

Depends on Experience

Senior ServiceNow Custom Application Developer

System One

Lafayette, Louisiana • 6d ago

Easy Apply

Full-time

$108000

Senior ServiceNow Custom Application Developer

System One

Knoxville, Tennessee • 6d ago

Easy Apply

Full-time

$108000

Senior ServiceNow Custom Application Developer

System One

Birmingham, Alabama • 6d ago

Easy Apply

Full-time

$108000

Senior ServiceNow Custom Application Developer

System One

Columbia, South Carolina • 6d ago

Easy Apply

Full-time

$108000

Senior ServiceNow Discovery Developer

System One

Pittsburgh, Pennsylvania • 7d ago

Easy Apply

Full-time

$109000

Software Engineer 4 - ServiceNow

Apex Systems

Charlotte, North Carolina • Today

Easy Apply

Full-time

$70 - $74 per hour

ServiceNow - Engagement Manager/Program Manager Intermediate

NTT DATA Americas, Inc

Plano, Texas • 27d ago

Easy Apply

Third Party, Contract

$145

Technical Servicenow Architect

NTT DATA Americas, Inc

Plano, Texas • 22d ago

Easy Apply

Contract

$150

Eliassen Group

Job Details

Skills

Life Insurance
Technical Support
Collaboration
Purchase Orders
Workflow
Writing
Requirements Elicitation
Business Process
Invoices
Analytical Skill
Customer Service
ServiceNow
Field Service Management
Customer Relationship Management (CRM)
IT Service Management
Facility Management
Retail
Oracle
Inventory
Agile
Scrum
JIRA
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Life Insurance
Technical Support
Collaboration
Purchase Orders
Workflow
Writing
Requirements Elicitation
Business Process
Invoices
Analytical Skill
Customer Service
ServiceNow
Field Service Management
Customer Relationship Management (CRM)
IT Service Management
Facility Management
Retail
Oracle
Inventory
Agile
Scrum
JIRA
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Description:
Remote

Our client seeks a Business Analyst to support ServiceNow Facilities operations during Phase Two of a Field Service Management initiative. The role will provide day-to-day business and systems support, troubleshoot work orders and invoicing, and analyze customized workflows across Field Service Management, Customer Service Management, and IT Service Management. The analyst will partner with facilities and support teams, ensure accurate transaction flow from service requests through invoicing, and assist with capital equipment ordering and inventory processes.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $60.00 to $70.00/hr. w2

JN -06

Responsibilities:

Provide day-to-day business and systems support for ServiceNow.
Support ServiceNow Field Service Management integrated with Customer Service Management and IT Service Management.
Understand and support the complete work order lifecycle, including service requests, work order and task creation, assignments, ticket completion, and invoice processing.
Troubleshoot work orders, tickets, and invoicing problems.
Investigate failed transactions and processes, including missing or incorrect information, incorrect coding or system data, incomplete submissions, and work orders not reaching invoicing.
Support capital equipment ordering, including submissions, approvals, ordering and delivery, installation coordination, and invoice processing.
Support inventory-related processes and investigate delayed or stuck transfer orders, purchase orders, and inventory transactions.
Analyze customized business processes to identify issues within ServiceNow or supporting workflows.
Communicate clearly in writing and verbally with facilities and support teams.
Provide strong internal customer service to a facilities organization of approximately 1,800 employees.
Assist with requirements gathering and discovery as needed.
Work within a hybrid Agile and Scrum environment, with potential Jira usage during Phase Two.

Experience Requirements:

Three to five years of relevant experience.
Hands-on ServiceNow experience.
Experience supporting ServiceNow business processes.
Understanding of work orders, ticketing systems, and invoicing processes.
Strong troubleshooting and analytical ability.
Excellent written and verbal communication.
Strong customer service skills.
Ability to work effectively with different business and technical teams.
Preferred: ServiceNow Field Service Management, Customer Service Management, and IT Service Management experience.
Preferred: Facilities management or facilities systems experience; experience in convenience stores, restaurants, retail, or similar industry.
Preferred: Oracle experience helpful.
Preferred: Inventory and capital equipment ordering experience.
Preferred: Agile or Scrum experience; Jira exposure.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxelisen
Position Id: a1WUQ000001t4td2AA
Posted 2 hours ago

Company Info

About Eliassen Group

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Fitment

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Remote or Almont, Colorado

•

Today

Description: Remote Our client seeks an experienced ServiceNow Developer focused on Discovery and Integrations to support the Department of Transportation. The role will design and support the Service Management System, lead integrations, and deliver new functionality while applying SDLC and DevOps principles. The position is full-time with a rotating on-call shift and no travel. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FT

Contract

Business Systems Analyst (BSA)

Remote or Almont, Colorado

•

Today

Description: Remote Our client is seeking a Business Systems Analyst to support the design, evaluation, configuration, and implementation of AI-powered workforce solutions and manager experiences. The role spans business analysis, solution architecture, AI enablement, process design, and product operations. The position focuses on analyzing business requirements, defining solution approaches, evaluating technical feasibility, and determining how workforce use cases can be delivered through pla

Contract

Supplier Operations Manager

Remote or Almont, Colorado

•

Today

Description: Remote Our client seeks a part-time, fully remote Supplier Operations Manager to support External Manufacturing within Technical Operations. The role owns day-to-day supplier operations for contracts, purchase requisitions, and purchase orders from initiation through execution. The position collaborates with Development, Quality, Analytical, Regulatory, Legal, Procurement, and Supply Chain. The engagement is anticipated at approximately 20 hours per week through December 2026, wit

Contract

Consultant, Clinical Supplies Management, Biopharma, Global Trials

Remote or Almont, Colorado

•

Today

Description: CONTEXT & INITIATIVE DESCRIPTION Our BioPharma Client is seeking a Consultant, Clinical Supplies Management to support the planning and execution of global Phase I- clinical trials. This critical Consultant will play a key role in ensuring the timely availability, packaging, distribution, and ongoing management of clinical trial supplies across sites and depots. The ideal candidate will have strong clinical supply and trial operations experience, excellent cross-functional communi

Contract

Eliassen Group

Job Details

Skills

Life Insurance
Technical Support
Collaboration
Purchase Orders
Workflow
Writing
Requirements Elicitation
Business Process
Invoices
Analytical Skill
Customer Service
ServiceNow
Field Service Management
Customer Relationship Management (CRM)
IT Service Management
Facility Management
Retail
Oracle
Inventory
Agile
Scrum
JIRA
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Life Insurance
Technical Support
Collaboration
Purchase Orders
Workflow
Writing
Requirements Elicitation
Business Process
Invoices
Analytical Skill
Customer Service
ServiceNow
Field Service Management
Customer Relationship Management (CRM)
IT Service Management
Facility Management
Retail
Oracle
Inventory
Agile
Scrum
JIRA
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Provide day-to-day business and systems support for ServiceNow.
Support ServiceNow Field Service Management integrated with Customer Service Management and IT Service Management.
Understand and support the complete work order lifecycle, including service requests, work order and task creation, assignments, ticket completion, and invoice processing.
Troubleshoot work orders, tickets, and invoicing problems.
Investigate failed transactions and processes, including missing or incorrect information, incorrect coding or system data, incomplete submissions, and work orders not reaching invoicing.
Support capital equipment ordering, including submissions, approvals, ordering and delivery, installation coordination, and invoice processing.
Support inventory-related processes and investigate delayed or stuck transfer orders, purchase orders, and inventory transactions.
Analyze customized business processes to identify issues within ServiceNow or supporting workflows.
Communicate clearly in writing and verbally with facilities and support teams.
Provide strong internal customer service to a facilities organization of approximately 1,800 employees.
Assist with requirements gathering and discovery as needed.
Work within a hybrid Agile and Scrum environment, with potential Jira usage during Phase Two.

Experience Requirements:

Three to five years of relevant experience.
Hands-on ServiceNow experience.
Experience supporting ServiceNow business processes.
Understanding of work orders, ticketing systems, and invoicing processes.
Strong troubleshooting and analytical ability.
Excellent written and verbal communication.
Strong customer service skills.
Ability to work effectively with different business and technical teams.
Preferred: ServiceNow Field Service Management, Customer Service Management, and IT Service Management experience.
Preferred: Facilities management or facilities systems experience; experience in convenience stores, restaurants, retail, or similar industry.
Preferred: Oracle experience helpful.
Preferred: Inventory and capital equipment ordering experience.
Preferred: Agile or Scrum experience; Jira exposure.

Dice Id: cxelisen
Position Id: a1WUQ000001t4td2AA
Posted 2 hours ago

Company Info

About Eliassen Group

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote or Almont, Colorado

•

Today

Contract

Business Systems Analyst (BSA)

Remote or Almont, Colorado

•

Today

Contract

Supplier Operations Manager

Remote or Almont, Colorado

•

Today

Contract

Consultant, Clinical Supplies Management, Biopharma, Global Trials

Remote or Almont, Colorado

•

Today

Contract

Business Analyst, ServiceNow Facilities Support

Skills

Summary

Dice Job Match Score™

Similar Jobs

Business Analyst, ServiceNow Facilities Support

Eliassen Group

Job Details

Skills

Summary

Company Info

About Eliassen Group

Dice Job Match Score™

Similar Jobs