ServiceNow Business Analyst
Brooksource
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- ServiceNow
- Government Contracts
- Collaboration
- Functional Requirements
- User Stories
- Status Reports
- Business Analysis
- Business Analytics
- Agile
- Software Development
- Software Development Methodology
- Quality Assurance
- JIRA
- Management
- Reporting
- Analytical Skill
- Critical Thinking
- Attention To Detail
- Communication
- Computer Science
- Information Technology
- Business Administration
Summary
Remote Role - Long-Term Contract
Compensation: ~$40 - $50/hr (Final compensation will be dependent on skillset, experience, and certifications)
ABOUT THE ROLE
As a ServiceNow Business Analyst, you will work directly with our federal integrator client on an active government contract. You will partner with clients and stakeholders to uncover true business needs, then shape those into clear, actionable specifications for development teams. You'll own the Jira project board, keep stakeholders informed, and ensure nothing falls through the cracks. This role is ideal for someone who thrives in both discovery calls and backlog management and takes pride in bringing order to complexity. You will play a key role in translating business requirements into functional solutions, managing project progress, and providing transparent updates to ensure milestones are met.
WHAT YOU'LL DO
- Collaborate with clients and stakeholders to gather, analyze, and document detailed business and functional requirements for the OGE application
- Translate business needs into clear user stories, functional specifications, and acceptance criteria for development teams
- Manage and maintain the Jira project board, tracking tasks, issues, and progress to ensure project schedules are met
- Develop and present status reports and progress trackers to provide transparent visibility into development milestones
- Identify gaps between business needs and proposed solutions, proactively surface risks or blockers to the broader team
- 2+ years of experience in a Business Analyst or combined BA/QA role, preferably within an Agile software development environment
- Solid understanding of the Software Development Life Cycle (SDLC) and quality assurance methodologies
- Hands-on experience with Jira or similar project tracking tools for backlog management and progress reporting
- Exceptional analytical and critical thinking skills with strong attention to detail
- Excellent verbal and written communication skills, able to translate complex information for both technical and non-technical audiences
- Bachelor's degree in computer science, Information Technology, Business Administration, or equivalent practical experience
#LI-EK1
- Dice Id: 10110651
- Position Id: a1Wcv000000oIrNEAU
- Posted 3 days ago
Company Info
Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained long-lasting relationships with our clients and consultants to create an unparalleled experience. Brooksource is a trusted services provider that specializes in delivering Engineering and IT solutions for Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our Workforce Transformation program. As a certified partner for Salesforce, AWS, Microsoft, Google Cloud, and many other technology alliances, we are looking for professionals who want to be on the frontline of the latest trends in the industry.
We offer contract, contract-to-hire, and direct placement consultant opportunities, to provide a career path that can meet anyone's desires. The job search is hard, but you don’t have to do it alone! We know a successful partnership requires a good fit. Your personality, experience, and skill set are all important, contributing factors to that partnership. You can count on us to take the time to understand the type of technical and cultural fit that is right for you. As a Brooksource consultant, you will be provided with a comprehensive benefits plan, competitive compensation, and even paid time off!
Cyber Security Warning: Please be aware that all official Brooksource communications will ONLY come from emails displayed as [name]@brooksource.com. The use of any other domains is NOT an official Brooksource employee and could be fraudulent.
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Partnerships:
- Gold Microsoft Partner – Cloud Platform
- Gold Microsoft Partner – Data Analytics
- Silver Microsoft Partner – Data Platform
- Silver Microsoft Partner – Security
- Silver Microsoft Partner – Application Development
- Silver Microsoft Partner – Data Center
- AWS Partner
- Salesforce Partner
- Salesforce – Authorized Training Provider
- Salesforce Talent Alliance Employer
- Tableau Services Partner
- Snowflake Partner
- Google Cloud Platform (GCP) Services Partner
Awards (Extended):
- Best Places to Work 2022, Charlotte Business Journal, 2022
- Best Places to Work in Jacksonville, Jacksonville Business Journal, 2021
- Best Places to Work in Jacksonville, Jacksonville Business Journal, 2020
- Best Places to Work in Charlotte (#8 Small Business), Charlotte Business Journal, 2019
- 2019 Best Places Work in Kentucky, Kentucky Chamber of Commerce, 2019
- Top Workplaces, Indy Star, 2019
- Best Places to Work in Jacksonville, Jacksonville Business Journal, 2019
- Best & Brightest Companies to Work For in the Nation, Best & Brightest, 2018
- Top Work Places, Indy Star, 2018
- Best Places to Work, Jacksonville Business Journal, 2018
- Best Places to Work, Charlotte Business Journal, 2018
- Best Places to Work in Kentucky (Small/Medium), Kentucky Society for Human Resource Management State Council and the Kentucky Chamber of Commerce, 2018
- Milwaukee’s 2018 Best And Brightest Companies To Work For, Milwaukee's Best and Brightest Place to Work, 2018
- Best Places to Work, Best Places to Work in Kentucky, 2017
- Best Places to Work, Best Places to Work in Kentucky, 2016
- Best Places to Work, Jacksonville Business Journal, 2016
- Top Workplaces, The Indianapolis Star, 2016
- Top Workplaces, Indianapolis Star, 2015
- Best Places to Work, Charlotte Business Journal, 2015
- Best Places to Work Atlanta, Atlanta Business Chronicle, 2014
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