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ServiceNow Change Management Specialist

Alltech Consulting Services, Inc.

Buffalo, New York • Today

Easy Apply

Contract, Third Party

Depends on Experience

Change Management Specialist (ServiceNow)

Kriscon

Buffalo, New York • Yesterday

Part-time, Full-time, Contract, Third Party

$60

Change Management Specialist

Braintree Technology Solutions

Remote • Today

Easy Apply

Full-time

130,000 - 140,000

Change Management Specialist

Blue.Cloud

Buffalo, New York • 5d ago

Easy Apply

Contract, Third Party

Depends on Experience

Organizational Change Management/ Lean Six Sigma Specialist

SmartIMS Inc.

Philadelphia, Pennsylvania • Today

Easy Apply

Full-time

Depends on Experience

IT Change Manager (Change Management Lead)

DatamanUSA, LLC

Baltimore, Maryland • Today

Easy Apply

Full-time, Part-time, Contract, Third Party

USD 75-80

Change Management Consultant

Optima Global Solutions

Hybrid in Montclair, New Jersey • 12d ago

Easy Apply

Contract, Third Party

$1 - $1

Change Management Lead

INSPYR Solutions

Hybrid in Baltimore, Maryland • 17d ago

Easy Apply

Contract

$75 - $80

Organizational Change Management (OCM) & Training Lead

Lumen Solutions Group Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

Project Manager - Change Management- Remote

Generis TEK Inc.

Remote • Today

Easy Apply

Contract

$45 - $50

Senior Change Management Consultant - Local to Minnesota

Amaze Systems Inc

Minneapolis, Minnesota • 3d ago

Easy Apply

Contract, Third Party

Depends on Experience

Organizational Change Management(OCM)

Cloudious

New York, New York • Today

Easy Apply

Contract, Third Party

Senior Change Management Analyst

PMO Partners, LLC

Hybrid in Los Angeles, California • 26d ago

Easy Apply

Full-time

$100,000 - $110,000

Change Management Lead -Salesforce Implementation

INSPYR Solutions

Hybrid in Baltimore, Maryland • 11d ago

Easy Apply

Contract

$75 - $80

Oracle Change Management Lead

SolutionIT, Inc.

Remote or Chandler, Arizona • Today

Easy Apply

Contract, Third Party

Manager - Change Management

Kforce Technology Staffing

New Braunfels, Texas • Today

Contract

$45 - $55 hourly

IT Organizational Change Management Consultant

International Paper Company

Memphis, Tennessee • Today

Full-time

USD 112,000.00 - 124,500.00 per year

NetSuite Change Management Consultant

Cayuse Holdings, LLC

New York, New York • Today

Full-time

USD 75.00 - 90.00 per hour

Change and Configuration Management Engineer

Xcelerate Solutions

Alexandria, Virginia • Today

Full-time

Sr. Systems Analyst - Change Management

General Motors

Austin, Texas • Today

Full-time

W2 Role || Senior Program Manager with Prosci Change Management Professional Certificate

V.L.S. Systems, Inc

Falls Church, Virginia • 21d ago

Easy Apply

Contract

Depends on Experience

New College Grad - Change Management Engineer

Micron Technology, Inc.

Manassas, Virginia • Today

Full-time

Change Management & UAT Consultant

Apex Systems

Charlotte, North Carolina • Today

Easy Apply

Full-time

$35 - $35 per hour

Senior Manager, Comms & Change Management INSWA and Emerging Large Markets

The Coca-Cola Company

No location provided • Today

Full-time

Semiconductor Change Management Engineer

Micron Technology, Inc.

Boise, Idaho • Today

Full-time

Change Management Consultant

Kforce Technology Staffing

Remote or Armonk, New York • Today

Contract

$70 - $75 hourly

Change Management & Communications Manager

Boston Consulting Group

Atlanta, Georgia • Today

Full-time

USD 101,000.00 - 123,000.00 per year

Change Management: Temporary Junior Analyst (2022 Summer Intern)

Golub Capital

Chicago, Illinois • 4d ago

Full-time

Analyst, Data Governance & Enablement, Change Management and Employee Engagement

KeyCorp

Brooklyn, Ohio • Today

Full-time

USD 71,000.00 - 125,000.00 per year

Enterprise Compliance Sr. Associate- Regulatory Change Management (RCM)

TIAA

Hybrid in Raleigh, North Carolina • Today

Full-time

USD 36.73 - 53.12 per hour

Job Details

Skills

Automation
DevOps
Change management

Summary

Only for locals in Buffalo, NY!

Job Description:

Summary of the Role:

An experienced ServiceNow Change Management Specialist to optimize our end-to-end change management process supported by ServiceNow. The candidate will be expected to ensure all technology changes are consistently assessed, documented, approved, and implemented at pace with clear governance and managed/minimized business risk.

Key Responsibilities:

Operate and continuously improve the end-to-end Change Management process in ServiceNow.
Validate our highest risk and highest impact change requests for completeness, risk, and policy adherence. Facilitate the AI automation of Change review.
Facilitate and/or support CAB meetings with the right representation and clear decision documentation and tracking of follow-up instructions.
Manage the change calendar—spot conflicts, honor blackout periods, and reduce scheduling risk.
Support KPI reporting on change performance (e.g., emergency rate, failure rate, unplanned downtime, change duration).
Act as the ServiceNow Change module SME, including configuration, workflow design, approval routing, and integrations across Incident and Problem domains.
Configure and maintain workflows, approvals, notifications, and forms; ensure data integrity across related tables (e.g. CSDM, CMDB).
Partner with platform/development teams to drive enhancements, automation, and integrations that improve efficiency (e.g. AI automation of tasks to uplift Change Manager productivity).
Ensure accurate CI, Service and Service Offering usage for each change.

Stakeholder Engagement:

Serve as the US go-to point of contact for change management questions across IT teams.
Build strong operating rhythm with CAB stakeholders (Board Members), ensuring decisions are timely, well-recorded, and enforceable.
Partner closely with Incident and Problem Management to align ITSM processes and reduce change-related incidents. Ultimately drive MTTR lower.
Communicate policy and process updates clearly to both technical and non-technical audiences.

Training and Certifications:

Required: ITIL 4 Foundation certification.
Strongly preferred: ITIL 5 Foundation.
Nice to have: Higher-level ITIL certifications (e.g., ITIL Practice Manager, ITIL Managing Professional). COBIT 5 certification a plue.
Nice to have: ServiceNow certifications: Certified System Administrator (CSA), CIS-ITSM. Current Course work in ServiceNow ITSM modules.

Required Qualifications:

5+ years in IT Service Management with a strong emphasis on Change Management/Change Enablement.
ServiceNow, experience from a service provider perspective. Not the service consumer’s perspective.
Proven experience supporting or facilitating CAB processes.
Working knowledge of CMDB structure and CI relationships.
Strong analytical capability—able to interpret change/incident data and identify patterns and trends. Looking for someone to pull the “so what” out of a data analysis and effectively communicate it to a diverse audience.
Excellent written and verbal communication, including the ability to explain process and technical topics to non-technical and executive stakeholders.
Experience producing dashboards/reporting in ServiceNow (Performance Analytics and reporting module).
Strong alignment to ITIL best practices and internal governance expectations.

Desired Qualifications:

Experience in a financial services industry (banking highly desireable).
Experience driving change automation.
Have a firm grasp on DevOps/CI-CD change .

Desired Results:

A measurable reduction in unauthorized and emergency changes.
Improved change success driving fewer change-related incidents.
Audit-ready change records with accurate documentation and on-demand reporting that stands up to scrutiny.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114281
Position Id: 1914-25271-1785968295
Posted 12 days ago

Fitment

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Similar Jobs

Change Management Specialist

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Title: Change Management Specialist (Servicenow) Location: Buffalo NY (Onsite - 5 Days) Experienced ServiceNow Change Management Specialist to own and optimize the change management process within the ServiceNow platform. This role is responsible for ensuring that all technology changes are properly assessed, documented, approved, and implemented with minimal risk to the business. The ideal candidate combines strong ITSM/ITIL process knowledge with hands-on ServiceNow platform expertise with a

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Req :Change Management Specialist (ServiceNow) Location: Remote Duration: 6 months+ Experienced ServiceNow Change Management Specialist to own and optimize the change management process within the ServiceNow platform. This role is responsible for ensuring that all technology changes are properly assessed, documented, approved, and implemented with minimal risk to the business. The ideal candidate combines strong ITSM/ITIL process knowledge with hands-on ServiceNow platform expertise with a histo

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ServiceNow Admin (SLA, KPI, CAB) - 10+ yrs - Rochester, NY Onsite

Rochester, New York

•

Today

Role: ServiceNow Admin Exp: 10+ yrs Location: Rochester, NY (5 days Onsite) Job Duties: Manage daily ServiceNow platform operations to ensure system stability, availability, and optimal performance. Monitor and manage Incident, Problem, Change, Request, and KnowledgeManagement processes in accordance with ITIL best practices.Ensure compliance with Service Level Agreements (SLAs) by tracking, prioritizing, escalating, and resolving service tickets.Analyze service trends, operational metrics, and

Easy Apply

Third Party, Contract

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ServiceNow Admin - 10 Years - Rochester NY Onsite

Rochester, New York

•

5d ago

Role: ServiceNow Admin Location: Rochester NY Onsite Job Duties: Manage daily ServiceNow platform operations to ensure system stability, availability, and optimal performance.Monitor and manage Incident, Problem, Change, Request, and Knowledge Management processes in accordance with ITIL best practices.Ensure compliance with Service Level Agreements (SLAs) by tracking, prioritizing, escalating, and resolving service tickets.Analyze service trends, operational metrics, and performance data to ide

Easy Apply

Third Party, Contract

Depends on Experience

Job Details

Skills

Automation
DevOps
Change management

Summary

Only for locals in Buffalo, NY!

Job Description:

Summary of the Role:

Key Responsibilities:

Operate and continuously improve the end-to-end Change Management process in ServiceNow.
Validate our highest risk and highest impact change requests for completeness, risk, and policy adherence. Facilitate the AI automation of Change review.
Facilitate and/or support CAB meetings with the right representation and clear decision documentation and tracking of follow-up instructions.
Manage the change calendar—spot conflicts, honor blackout periods, and reduce scheduling risk.
Support KPI reporting on change performance (e.g., emergency rate, failure rate, unplanned downtime, change duration).
Act as the ServiceNow Change module SME, including configuration, workflow design, approval routing, and integrations across Incident and Problem domains.
Configure and maintain workflows, approvals, notifications, and forms; ensure data integrity across related tables (e.g. CSDM, CMDB).
Partner with platform/development teams to drive enhancements, automation, and integrations that improve efficiency (e.g. AI automation of tasks to uplift Change Manager productivity).
Ensure accurate CI, Service and Service Offering usage for each change.

Stakeholder Engagement:

Serve as the US go-to point of contact for change management questions across IT teams.
Build strong operating rhythm with CAB stakeholders (Board Members), ensuring decisions are timely, well-recorded, and enforceable.
Partner closely with Incident and Problem Management to align ITSM processes and reduce change-related incidents. Ultimately drive MTTR lower.
Communicate policy and process updates clearly to both technical and non-technical audiences.

Training and Certifications:

Required: ITIL 4 Foundation certification.
Strongly preferred: ITIL 5 Foundation.
Nice to have: Higher-level ITIL certifications (e.g., ITIL Practice Manager, ITIL Managing Professional). COBIT 5 certification a plue.
Nice to have: ServiceNow certifications: Certified System Administrator (CSA), CIS-ITSM. Current Course work in ServiceNow ITSM modules.

Required Qualifications:

5+ years in IT Service Management with a strong emphasis on Change Management/Change Enablement.
ServiceNow, experience from a service provider perspective. Not the service consumer’s perspective.
Proven experience supporting or facilitating CAB processes.
Working knowledge of CMDB structure and CI relationships.
Strong analytical capability—able to interpret change/incident data and identify patterns and trends. Looking for someone to pull the “so what” out of a data analysis and effectively communicate it to a diverse audience.
Excellent written and verbal communication, including the ability to explain process and technical topics to non-technical and executive stakeholders.
Experience producing dashboards/reporting in ServiceNow (Performance Analytics and reporting module).
Strong alignment to ITIL best practices and internal governance expectations.

Desired Qualifications:

Experience in a financial services industry (banking highly desireable).
Experience driving change automation.
Have a firm grasp on DevOps/CI-CD change .

Desired Results:

A measurable reduction in unauthorized and emergency changes.
Improved change success driving fewer change-related incidents.
Audit-ready change records with accurate documentation and on-demand reporting that stands up to scrutiny.

Dice Id: 10114281
Position Id: 1914-25271-1785968295
Posted 12 days ago

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Change Management Specialist

Buffalo, New York

•

5d ago

Easy Apply

Contract, Third Party

Depends on Experience

Change Management Specialist (ServiceNow)

Buffalo, New York

•

Yesterday

Part-time, Full-time, Contract, Third Party

$60

ServiceNow Admin (SLA, KPI, CAB) - 10+ yrs - Rochester, NY Onsite

Rochester, New York

•

Today

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Admin - 10 Years - Rochester NY Onsite

Rochester, New York

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5d ago

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