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Remote

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4d ago

Job description:Top Skills Required: 1. AWS Connect 2. AWS Connect Q 3. Contact Center technologies Role Summary We are seeking a Senior Amazon Connect Architect to own the architecture, stability, and evolution of a global, multi-region Amazon Connect contact center platform supporting enterprise operations across NA, EMEA, and APAC. This is a hands-on architect role, not L2/L3 support. The role will act as the primary SME for Amazon Connect, AWS serverless integrations, contact center AI, and

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Contract

Depends on Experience

Enterprise Contact Center Architect (CCAI / CES - Google Cloud Platform)

Atlanta, Georgia

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3d ago

The Enterprise Contact Center Architect (CCAI / CES - Google Cloud Platform) is a senior, enterprise-level role responsible for designing, governing, and evolving large-scale contact center and customer experience (CX) ecosystems. The role leads end-to-end CX, Conversational AI, and GenAI transformations across voice, digital, and omnichannel channels using Google CCAI, CES, Vertex AI, and integrations with leading CCaaS platforms such as Genesys, Avaya, and Cisco. Your roleDefining enterprise C

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Full-time

120000 - 282000

Enterprise Contact Center Architect (CCAI / CES - Google Cloud Platform)

Chicago, Illinois

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3d ago

Role: Enterprise Contact Center Architect (CCAI / CES Google Cloud Platform)Location: Nashville, TN / Atlanta, GA / Chicago, IL (Onsite) Employment Type: Full-Time (Direct Hire) Position Overview:We are seeking an experienced Enterprise Contact Center Architect to lead the design and transformation of next-generation customer experience (CX) platforms powered by Google Cloud technologies. This role will be responsible for architecting enterprise-scale contact center ecosystems, driving Conversa

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Full-time

Depends on Experience

Required Contact Center Architect @ Remote

Remote

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6d ago

Momento USA is a global technology consulting, talent acquisition, and creative development firm that addresses clients' most pressing needs and challenges. We are currently looking for a Contact Center Architect. Role : Contact Center Architect Contact Center Architect Healthcare Amazon Connect | Member, Provider & Self-Service Experience BusinessIT Bridge Authentication, Self-Service & Containment Focus Location: Remote Role Summary We are seeking a hands-on, business-sav

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Contract, Third Party

Depends on Experience

Contact Center Architect (AWS Connect)

Hybrid in Raritan, New Jersey

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4d ago

Job Title-Contact Center Architect (AWS Connect) Location- Remote orHybrid Raritan, NJ 08869 Contract Type - W2 only (No C2C) Top Skills Required : 1. AWS Connect 2. AWS Connect Q 3. Contact Center technologies Role Summary We are seeking a Senior Amazon Connect Architect to own the architecture, stability, and evolution of a global, multi region Amazon Connect contact center platform supporting enterprise operations across NA, EMEA, and APAC. This is a hands on architect role, not L2/L3

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Contract, Third Party

Depends on Experience

Contact Center Architect (AWS Connect)

Remote

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4d ago

Job Title : Contact Center Architect (AWS Connect)Remote Top Skills Required : 1. AWS Connect 2. AWS Connect Q 3. Contact Center technologies Role Summary We are seeking a Senior Amazon Connect Architect to own the architecture, stability, and evolution of a global, multi region Amazon Connect contact center platform supporting enterprise operations across NA, EMEA, and APAC. This is a hands on architect role, not L2/L3 support. The role will act as the primary SME for Amazon Connect, AWS se

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Contract

65+

Enterprise Contact Center Architect (CCAI / CES - Google Cloud Platform) at Nashville, TN, Atlanta, GA, Chicago, IL

Hybrid in Atlanta, Georgia

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2d ago

Bisoftllc is looking for Enterprise Contact Center Architect (CCAI / CES - Google Cloud Platform) LocationNashville, TN, Atlanta, GA, Chicago, IL About the job youre consideringThe Enterprise Contact Center Architect (CCAI / CES - Google Cloud Platform) is a senior, enterprise-level role responsible for designing, governing, and evolving large-scale contact center and customer experience (CX) ecosystems. The role leads end-to-end CX, Conversational AI, and GenAI transformations across voice, dig

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Full-time

Depends on Experience

Contact Center Engineer

Remote

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2d ago

Role :- Contact Center Architect Remote Job Type: C2C/W2/1099 As per the latest requirement update, we are specifically looking for candidates who are either former Amazon employees or were recently laid off from Amazon. Please prioritize and share suitable profiles accordingly. Role Summary We are seeking a hands-on, business-savvy Contact Center Architect to own the end-to-end design of our healthcare contact center on Amazon Connect, spanning member, provider, and self-service experiences. T

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Contract

70 - 75

Contact Center Engineer

Remote

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3d ago

Role :- Contact Center Engineer Remote As per the latest requirement update, we are specifically looking for candidates who are either former Amazon employees or were recently laid off from Amazon. Please prioritize and share suitable profiles accordingly. Role Summary We are seeking a hands-on, business-savvy Contact Center Architect to own the end-to-end design of our healthcare contact center on Amazon Connect, spanning member, provider, and self-service experiences. This is not a back-room e

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Contract

70 - 80

MS Dynamics Cum Power Apps Architect

Atlanta, Georgia

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Today

Role :- MS Dynamics Cum Power Apps Architect Atlanta , USA 13 to 15 years of experiance Must have Contact center / Call center experiance Mandate skills: Candidate should have proven experience in the Contact Center module as this is a mandatory requirement. Expertise in Power Platforms-including Power Apps, Power Automate, and Power BI-is essential. Experience in Customer Service is also a must-have for this role. Familiarity with CO-Pilot Studio would be considered an advantage. Digital Contac

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Third Party

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