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Data Center Migrations - Client Experience Representative

Infinite Computer Solutions (ICS)

Remote • Today

Easy Apply

Full-time

Up to $110,000

Opportunity as Data Center Project Manager

Russell, Tobin & Associates

Hybrid in Franklin Township, New Jersey • 9d ago

Easy Apply

Contract, Third Party

$60.76 - $60.76

Infrastructure Project Manager (8+ Data Center Infrastructure Migration in Banking Finance domain experience Required)

Infinite Computer Solutions (ICS)

Remote • 12d ago

Easy Apply

Full-time

$120,000 - $130,000

Data Center Implementation Engineer

GDH

Remote • 19d ago

Easy Apply

Third Party, Contract

Depends on Experience

Data Center Engineer

Object Technology Solutions, Inc.

Richardson, Texas • 14d ago

Easy Apply

Contract

Depends on Experience

IBM MQ Admin with Data Center Migration

Alltech Consulting Services, Inc.

Charlotte, North Carolina • 8d ago

Easy Apply

Contract

$50 - $58

Middleware MQ Administrator Data Center Migration

InfiCare

Hybrid in Charlotte, North Carolina • Today

Easy Apply

Third Party, Contract

Depends on Experience

Data Center Infrastructure Engineer

Collabera LLC

Chandler, Arizona • Today

Easy Apply

Full-time

$57.0000 - $58.0000

Data Center Consulting

Amtex System Inc.

Remote • 20d ago

Easy Apply

Contract, Third Party

Depends on Experience

Data Center Project Manager

SOHO Square Solutions

Franklin Township, New Jersey • 14d ago

Easy Apply

Contract, Third Party

$55 - $60

Data Center Operations Engineer

Intraedge

Atlanta, Georgia • 8d ago

Easy Apply

Contract, Third Party

Depends on Experience

Data Center Installation Technician | Columbus, OH

IS3

Columbus, Ohio • 15d ago

Easy Apply

Contract

Depends on Experience

Data Center Project Manager

Innova Solutions, Inc

Bowling Green, Ohio • 22d ago

Easy Apply

Contract

Depends on Experience

Technical Sales Manager - Data Center Power Solutions

STEPS TALENT, LLC

Fremont, California • 3d ago

Easy Apply

Full-time

160,000 - 180,000

Data Center Project Manager

Zealogics

New Jersey • Today

Easy Apply

Third Party, Contract

Depends on Experience

VMware HCX Migration Engineer

Stellent IT LLC

Irving, Texas • Today

Easy Apply

Contract, Third Party

L3 Data Center Technician

Catapult Solutions Group

Santa Clara, California • 5d ago

Easy Apply

Contract

Depends on Experience

Data Center Infrastructure Engineer - W2 Only

Congensys Corp.

Chandler, Arizona • Today

Easy Apply

Contract

65 - 70

Data Center Technician - L2

Yotta Systems INC

Reno, Nevada • 21d ago

Easy Apply

Contract

Depends on Experience

Data Center Engineer

Nam Info Inc

Austin, Texas • 14d ago

Easy Apply

Contract

$35

Sr. Data Center Specialist

New Millennium Consulting

Remote • 8d ago

Easy Apply

Third Party, Contract

Depends on Experience

Data Center I Technician

C.H. Reynolds Electric, Inc

Miami, Florida • Today

Easy Apply

Part-time

Depends on Experience

Design Manager - Data Centers

Innovar Group

Remote • 8d ago

Easy Apply

Full-time

Depends on Experience

Data Center Site Manager (KS)

INSPYR Solutions

Kansas City, Kansas • 18d ago

Easy Apply

Full-time

$150000 - $175000

Solutions Engineer - Data Center

Stefanini

New Jersey • Today

Easy Apply

Contract

Market

Network Engineer – Data Center (Cisco NexArista)

Avila IT

Rockdale, Texas • 7d ago

Easy Apply

Contract

Depends on Experience

Application Migration Architect_Austin, TX (onsite)

Xoriant Corporation

Austin, Texas • 4d ago

Easy Apply

Contract

80 - 100

L2 Data Center Technician

NTT DATA Americas, Inc

Colorado City, Texas • Today

Easy Apply

Contract, Third Party

$35

Data Center Electrical Project Manager

Mitchell Martin, Inc.

Hybrid in Sterling, Virginia • 21d ago

Easy Apply

Full-time, Third Party

$150000 - $170000

Superintendent- Data Center (Oklahoma City)

Innovar Group

Oklahoma City, Oklahoma • 8d ago

Easy Apply

Full-time

Depends on Experience

Job Details

Skills

Data Center
Migration
windows
networking
vmware

Summary

Data Center Migrations - Client Experience Representative

This role is responsible for ensuring a seamless migration experience by coordinating client communications, managing migration-related activities, resolving complex issues, and collaborating with internal and external stakeholders. The representative acts as the primary point of contact during migration events, helping clients navigate change, minimize business disruption, and achieve successful migration outcomes.

This position requires participation in migration go-live support, including weekend, evening, and occasional unplanned coverage to support critical client migration activities.

Required Skills and Qualifications:

Experience: 3+ years in a service desk or equivalent role at 2nd or 3rd level support.
Technical Skills:

Strong understanding of networking and related infrastructure.
Hands-on experience with Windows Server administration and virtual machine management.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Communication Skills: Exceptional verbal and written communication skills with the ability to engage effectively with clients, vendors, executives, and cross-functional team
- Customer Focus: Proven ability to deliver superior client service and maintain satisfaction.
- Teamwork: Capable of working independently and within a multidisciplinary team.

Key Responsibilities:

Technical Issue Resolution:

Diagnose, analyze, and resolve complex technical issues escalated by clients, vendors or internal teams.
Primary client-facing contact throughout the migration process.
Guide clients through migration readiness activities, timelines, testing requirements, pre-migration validation and post-migration validation.
1. Customer Service Excellence:
Deliver exceptional support and maintain high levels of client satisfaction.
Collaborate with clients to understand their needs and ensure effective solutions.
Provide timely status updates, issue resolution communication.

Networking and Security:

Troubleshoot network-related issues and ensure secure connectivity for clients.
Collaborate with infrastructure teams to resolve security incidents.
1. Documentation and Reporting:
Collaborate with team on documenting processes, incidents, and resolutions to maintain a robust knowledge base.
1. Collaboration and Communication:
Work closely with cross-functional teams, including product development and engineering.
Communicate effectively with stakeholders clients to ensure alignment on migration solutions.
Escalate critical business impacts and risks necessary to leadership and support teams.

Preferred Qualifications:

Banking, financial applications, or core systems experience.
Experience supporting banking, financial services, or technology migrations is preferred.
Tertiary qualifications in Information Technology, Computer Science, or related fields.
ITIL Knowledge: Familiarity with ITIL frameworks and best practices in service delivery.
PowerShell
Client-facing Support

Additional Requirements:

Flexibility to work extended daily hours and weekend hours for go live activities.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10199915
Position Id: 9047399
Posted 3 hours ago

Fitment

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Neha Bam

Recruiter @ Infinite Computer Solutions (ICS)

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Similar Jobs

Client Readiness Specialist

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•

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Job Title: Client Readiness - Data Center MigrationsFulltime/W2- Infinite Computer SolutionsRemote Role About the RoleWe're looking for a Client Readiness Specialist to ensure a seamless client experience during data center migration projects. You'll be the primary point of contact for clients, coordinating migration readiness, managing communications, resolving technical issues, and partnering with cross-functional teams to deliver successful migration outcomes with minimal business disruption

Easy Apply

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Client Readiness

Remote

•

11d ago

Client Experience Migration Technical Support Representative The Client Experience Migration Technical Support Representative ensures the delivery of superior customer service by providing timely and efficient resolution of technical issues related to the Fiserv data center consolidation/migrations. This role involves troubleshooting, gathering details and screenshots, analyzing, and resolving escalated issues from clients and internal teams, thereby ensuring continuous client satisfaction. The

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Technical Support Engineer

Remote

•

Yesterday

Easy Apply

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Jr. Systems Engineer - Hybrid

Remote or Greenwich, New York

•

Today

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Department: Support Location: New York City / Stamford / Greenwich - Hybrid Type: Full-Time Hourly, Non-Exempt About Atlas Technica Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intellige

Full-time

USD 55,000.00 - 75,000.00 per year

Job Details

Skills

Data Center
Migration
windows
networking
vmware

Summary

Data Center Migrations - Client Experience Representative

This position requires participation in migration go-live support, including weekend, evening, and occasional unplanned coverage to support critical client migration activities.

Required Skills and Qualifications:

Experience: 3+ years in a service desk or equivalent role at 2nd or 3rd level support.
Technical Skills:

Strong understanding of networking and related infrastructure.
Hands-on experience with Windows Server administration and virtual machine management.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Communication Skills: Exceptional verbal and written communication skills with the ability to engage effectively with clients, vendors, executives, and cross-functional team
- Customer Focus: Proven ability to deliver superior client service and maintain satisfaction.
- Teamwork: Capable of working independently and within a multidisciplinary team.

Key Responsibilities:

Technical Issue Resolution:

Diagnose, analyze, and resolve complex technical issues escalated by clients, vendors or internal teams.
Primary client-facing contact throughout the migration process.
Guide clients through migration readiness activities, timelines, testing requirements, pre-migration validation and post-migration validation.
1. Customer Service Excellence:
Deliver exceptional support and maintain high levels of client satisfaction.
Collaborate with clients to understand their needs and ensure effective solutions.
Provide timely status updates, issue resolution communication.

Networking and Security:

Troubleshoot network-related issues and ensure secure connectivity for clients.
Collaborate with infrastructure teams to resolve security incidents.
1. Documentation and Reporting:
Collaborate with team on documenting processes, incidents, and resolutions to maintain a robust knowledge base.
1. Collaboration and Communication:
Work closely with cross-functional teams, including product development and engineering.
Communicate effectively with stakeholders clients to ensure alignment on migration solutions.
Escalate critical business impacts and risks necessary to leadership and support teams.

Preferred Qualifications:

Banking, financial applications, or core systems experience.
Experience supporting banking, financial services, or technology migrations is preferred.
Tertiary qualifications in Information Technology, Computer Science, or related fields.
ITIL Knowledge: Familiarity with ITIL frameworks and best practices in service delivery.
PowerShell
Client-facing Support

Additional Requirements:

Flexibility to work extended daily hours and weekend hours for go live activities.

Dice Id: 10199915
Position Id: 9047399
Posted 3 hours ago

Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Contact the job poster

Neha Bam

Recruiter @ Infinite Computer Solutions (ICS)

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Client Readiness Specialist

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Up to $110,000

Client Readiness

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Technical Support Engineer

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Jr. Systems Engineer - Hybrid

Remote or Greenwich, New York

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USD 55,000.00 - 75,000.00 per year