Client Readiness Specialist

Remote • Posted 5 hours ago • Updated 5 hours ago
Full Time
Remote
Up to $110,000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Client Readiness
  • Technical Support
  • Virtual Machines
  • Windows PowerShell
  • Problem Solving
  • ITIL
  • Data Center Migration
  • Customer Facing
  • Client Support
  • L2 Support
  • L3 Support
  • Financial Services
  • Banking
  • Infrastructure Migration
  • Infrastructure Support
  • Client Communication
  • Migration Readiness
  • Escalation Management
  • PowerShell
  • Infrastructure Operations

Summary

Job Title: Client Readiness - Data Center Migrations
Fulltime/W2- Infinite Computer Solutions
Remote Role
About the Role
We're looking for a Client Readiness Specialist to ensure a seamless client experience during data center migration projects. You'll be the primary point of contact for clients, coordinating migration readiness, managing communications, resolving technical issues, and partnering with cross-functional teams to deliver successful migration outcomes with minimal business disruption.
What You'll Do
  • Lead client readiness activities for data center migrations.
  • Serve as the primary client contact throughout the migration lifecycle.
  • Coordinate migration schedules, testing, and validation activities.
  • Troubleshoot and resolve complex technical issues related to Windows Server, virtual machines, and networking.
  • Provide proactive client updates, manage expectations, and escalate risks when needed.
  • Collaborate with engineering, infrastructure, and support teams to ensure successful go-live events.
  • Participate in after-hours and weekend support during migration go-lives.
What You'll Bring
  • 3+ years of L2/L3 Service Desk or technical support experience.
  • Strong knowledge of networking, Windows Server, and virtual environments.
  • Excellent client-facing communication and stakeholder management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • A customer-first mindset with strong problem-solving skills.
Nice to Have
  • Experience in banking, financial services, or technology migrations.
  • ITIL knowledge and PowerShell experience.
  • Degree in Information Technology, Computer Science, or a related field.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10199915
  • Position Id: 9046686
  • Posted 5 hours ago
Contact the job poster
Shamim Ahmed

Shamim Ahmed

Sr Technical Recruiter @ Infinite Computer Solutions (ICS)
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