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HR Support

Nextgen Information Services

Remote • Today

Easy Apply

Contract

20 - 25

Level 3 Support - HR Technology Applications

Request Technology, LLC

Hybrid in Houston, Texas • 24d ago

Easy Apply

Full-time

$149,000 - $166,000

Human Resources Support Specialist, Senior - Secret

DCS Corporation

Bedford, Virginia • Today

Full-time

USD 90,220.00 - 125,000.00 per year

Oracle HCM Cloud / AI HR Consultant

Thunderhawk Technology Partners

Atlanta, Georgia • 15d ago

Easy Apply

Contract, Third Party

$68

Remote - Lead HR Workday Extend Analyst - Only for Holder

TalentBridge

Irving, Texas • 13d ago

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Contract, Third Party

$81.88 - $82

Senior Business Analyst - Service Now HR (55857)

Vaco by Highspring

Toronto, Ontario • Yesterday

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Contract

$97

HR Generalist - Remote

Nextgen Information Services

Remote • 7d ago

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Contract

24 - 25

Associate Program Manager

Mitchell Martin, Inc.

Merrifield, Virginia • 28d ago

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Contract, Third Party

$36 - $41

HRIS Administrator

Penske Truck Leasing

Reading, Pennsylvania • Today

Full-time

HRIS Analyst-Core HR

Penske Truck Leasing

Reading, Pennsylvania • Today

Full-time

SWIFT Application Developer / Engineer

Mitchell Martin, Inc.

Jersey City, New Jersey • 13d ago

Easy Apply

Third Party, Contract

$47.49 - $67.85

HR Technology Analyst

Talent Groups

Remote • Today

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Contract

35 - 37

Part-Time HR/Accounting Assistant(On-Site)

NetSource, Inc.

San Francisco, California • Today

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Part-time

24 - 30

HR Generalist

First Tek, Inc.

Hybrid in Los Gatos, California • 21d ago

Easy Apply

Contract

35 - 45

HR Analyst

Zion Cloud Solutions

Deerfield, Illinois • Yesterday

Easy Apply

Full-time

Depends on Experience

HR Systems Specialist

Cetera Financial Group, Inc.

Dallas, Texas • Today

Full-time

Techno-Functional Engineer - HR Technology

Request Technology, LLC

Hybrid in Houston, Texas • 3d ago

Easy Apply

Full-time

$150,000 - $160,000

Techno-Functional Engineer - HR Technology

Request Technology, LLC

Hybrid in Chicago, Illinois • 3d ago

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Full-time

$150,000 - $160,000

HR Generalist-Remote

Nextgen Information Services

Remote • Today

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Contract

20 - 25

HR Data & Operations Specialist

TATA Consultancy Services Limited

Jacksonville, Florida • 2d ago

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Full-time

50,000 - 55,000

HR Assistant Specialist with Driving

eTeam, Inc.

Chelmsford, Massachusetts • 7d ago

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Contract, Third Party

$20.4 - $30.6

HR Technology Senior Analyst

FanDuel

New York, New York • 10d ago

Full-time

USD 94,000.00 - 125,000.00 per year

HR Technology BSA

APN Consulting Inc

California • 11d ago

Easy Apply

Contract, Third Party

Depends on Experience

HR Analyst

Zion Cloud Solutions

Deerfield, Illinois • 8d ago

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Full-time

Depends on Experience

HR Coordinator/Generalist

Elite Technical

Melville, New York • Today

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Full-time

65,000 - 73,000

M365 Platform Engineer

Mitchell Martin, Inc.

Merrifield, Virginia • 15d ago

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Contract, Third Party

$60 - $67.64

Human Resources Coordinator - Security

GardaWorld Security Services U.S.

Reno, Nevada • Today

Full-time

Compensation information provided in the description

HR Data Analyst

Rivago infotech inc

Remote • Today

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Third Party, Contract

50 - 60

HR Helpdesk/Service

Nextgen Information Services

Remote • Yesterday

Easy Apply

Contract

Oracle HCM Core HR Delivery Lead

Accenture LLP

Chicago, Illinois • Today

Full-time

USD 132,500.00 - 302,400.00 per year

Job Details

Skills

Customer Service
HR Management System
Human Resources
PeopleSoft
Salesforce.com
Regulatory Compliance
Problem Solving
Issue Tracking
Communication
Zendesk
ServiceNow
Training
Workday
Documentation

Summary

Position Summary

We are seeking a customer-focused HR Generalist to support employees by providing guidance on a wide range of Human Resources topics. This role serves as the primary point of contact for employee HR inquiries via phone and email, resolves issues, creates and manages ServiceNow cases, and ensures timely follow-up.

This position is part of an HR Shared Services team supporting employees during the organization''s transition from PeopleSoft (PS) to Oracle HCM. Training will be provided on both systems.

The ideal candidate has HR Generalist or HR Shared Services experience, excellent communication skills, and a strong customer service background. This role is more consultative than administrative.

Key Responsibilities

Serve as the first point of contact for employee HR inquiries via phone and email.
Provide guidance on HR policies, procedures, and company programs.
Create, update, and resolve employee cases using ServiceNow or a similar case management system.
Ensure timely follow-up and resolution of employee issues.
Support employee lifecycle activities, including onboarding, employment status changes, promotions, transfers, and offboarding.
Administer employee benefits and assist with benefit enrollments, life events, payroll deductions, and leave-related questions.
Respond to employee questions regarding compensation, pay, salary changes, and company compensation policies.
Assist employees with performance management inquiries and HR policy interpretation.
Maintain accurate employee records within HRIS systems while ensuring confidentiality.
Support recruiting, onboarding, and training activities as needed.
Generate HR reports and maintain documentation.
Ensure compliance with company policies and applicable employment laws.
Collaborate with HR teams to resolve complex employee issues.

Types of Employee Inquiries

You will assist employees with:

Performance management concerns.
Employee lifecycle changes (status changes, promotions, transfers, etc.).
Compensation and pay-related questions.
Benefits enrollment and payroll deductions.
Leave of absence (FMLA, ADA, disability, and other leave programs).
HR policies and procedures.
General employment-related questions.

Required Qualifications

Previous experience as an HR Generalist, HR Coordinator, HR Shared Services Representative, HR Support Specialist, Employee Relations Specialist, or similar HR role.
Strong customer service and employee support experience.
Excellent verbal and written communication skills.
Ability to handle high volumes of phone calls and emails professionally.
Strong problem-solving and conflict-resolution skills.
Experience maintaining confidential employee information.
Proficiency with Microsoft Office applications.
Experience working with HRIS systems.

Preferred Qualifications

Associate''s or Bachelor''s degree in Human Resources, Business Administration, or a related field.
PHR, SPHR, or GPHR certification is a plus.
Experience with ServiceNow or similar case management platforms (Salesforce, Workday, Zendesk, etc.).
Experience with Oracle HCM or PeopleSoft is preferred but not required (training will be provided).

Screening Questions

In your HR roles, did you handle employee inquiries by phone, email, Teams/chat, in person, or a combination? Approximately how many inquiries did you handle per day?
Did you personally track employee HR requests from intake through resolution, including documentation and follow-up? If yes, what types of requests did you handle?
Have you used any HR case-management or ticketing system, such as ServiceNow, Zendesk, Salesforce, or another platform? If yes, which one and how did you use it?
How frequently did you provide direct employee support regarding HR policies, benefits, payroll, leave/FMLA, compensation, or employee relations?
Have you worked in a high-volume HR Shared Services or centralized HR support environment? If yes, please describe the environment and the approximate employee population you supported.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: nexmo
Position Id: 9068817
Posted 8 hours ago

Fitment

Dice Job Match Score™

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Sulthan Meera

Recruiter @ Nextgen Information Services

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HR Generalist-Remote

Remote

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Job Summary We are seeking an HR Generalist to support employees by handling HR-related inquiries during the transition from PeopleSoft (PS) to Oracle HCM. The role involves providing consultative HR support through phone and email, creating and resolving ServiceNow tickets, and ensuring timely follow-up on employee requests. Key Responsibilities Respond to employee HR inquiries via phone and email. Create, track, and resolve cases in ServiceNow. Support HR processes in PeopleSoft and Oracle HCM

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HR Generalist - Remote

Remote

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7d ago

Job SummaryWe are seeking anHRGeneralistto support employees by handlingHR-related inquiries during the transition fromPeopleSoft (PS)toOracle HCM. The role involves providing consultativeHRsupport through phone and email, creating and resolvingServiceNowtickets, and ensuring timely follow-up on employee requests.Key ResponsibilitiesRespond to employeeHRinquiries via phone and email.Create, track, and resolve cases inServiceNow.SupportHRprocesses inPeopleSoftandOracle HCM.Provide guidance on:Per

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HR Technology Analyst

Remote

•

Today

We are seeking an HR Technology Analyst to support and enhance enterprise HR technology applications. This role is ideal for someone with hands-on experience in Workday HCM and/or ServiceNow administration who enjoys solving application issues, supporting users, analyzing business requirements, and improving HR technology solutions Required Qualifications2+ years of hands-on Workday HCM and/or ServiceNow administration experience; 35 years preferred.24 years of experience in an HR, HRIS, or IT e

Easy Apply

Contract

35 - 37

Job Details

Skills

Customer Service
HR Management System
Human Resources
PeopleSoft
Salesforce.com
Regulatory Compliance
Problem Solving
Issue Tracking
Communication
Zendesk
ServiceNow
Training
Workday
Documentation

Summary

Position Summary

This position is part of an HR Shared Services team supporting employees during the organization''s transition from PeopleSoft (PS) to Oracle HCM. Training will be provided on both systems.

Key Responsibilities

Serve as the first point of contact for employee HR inquiries via phone and email.
Provide guidance on HR policies, procedures, and company programs.
Create, update, and resolve employee cases using ServiceNow or a similar case management system.
Ensure timely follow-up and resolution of employee issues.
Support employee lifecycle activities, including onboarding, employment status changes, promotions, transfers, and offboarding.
Administer employee benefits and assist with benefit enrollments, life events, payroll deductions, and leave-related questions.
Respond to employee questions regarding compensation, pay, salary changes, and company compensation policies.
Assist employees with performance management inquiries and HR policy interpretation.
Maintain accurate employee records within HRIS systems while ensuring confidentiality.
Support recruiting, onboarding, and training activities as needed.
Generate HR reports and maintain documentation.
Ensure compliance with company policies and applicable employment laws.
Collaborate with HR teams to resolve complex employee issues.

Types of Employee Inquiries

You will assist employees with:

Performance management concerns.
Employee lifecycle changes (status changes, promotions, transfers, etc.).
Compensation and pay-related questions.
Benefits enrollment and payroll deductions.
Leave of absence (FMLA, ADA, disability, and other leave programs).
HR policies and procedures.
General employment-related questions.

Required Qualifications

Previous experience as an HR Generalist, HR Coordinator, HR Shared Services Representative, HR Support Specialist, Employee Relations Specialist, or similar HR role.
Strong customer service and employee support experience.
Excellent verbal and written communication skills.
Ability to handle high volumes of phone calls and emails professionally.
Strong problem-solving and conflict-resolution skills.
Experience maintaining confidential employee information.
Proficiency with Microsoft Office applications.
Experience working with HRIS systems.

Preferred Qualifications

Associate''s or Bachelor''s degree in Human Resources, Business Administration, or a related field.
PHR, SPHR, or GPHR certification is a plus.
Experience with ServiceNow or similar case management platforms (Salesforce, Workday, Zendesk, etc.).
Experience with Oracle HCM or PeopleSoft is preferred but not required (training will be provided).

Screening Questions

In your HR roles, did you handle employee inquiries by phone, email, Teams/chat, in person, or a combination? Approximately how many inquiries did you handle per day?
Did you personally track employee HR requests from intake through resolution, including documentation and follow-up? If yes, what types of requests did you handle?
Have you used any HR case-management or ticketing system, such as ServiceNow, Zendesk, Salesforce, or another platform? If yes, which one and how did you use it?
How frequently did you provide direct employee support regarding HR policies, benefits, payroll, leave/FMLA, compensation, or employee relations?
Have you worked in a high-volume HR Shared Services or centralized HR support environment? If yes, please describe the environment and the approximate employee population you supported.

Dice Id: nexmo
Position Id: 9068817
Posted 8 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Sulthan Meera

Recruiter @ Nextgen Information Services

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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