HR Generalist - Remote

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract W2
6 Months
No Travel Required
Remote
$24 - $25/hr
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • HR Operations
  • HR Generalist
  • HR Shared Services
  • ServiceNow
  • Oracle HCM
  • Oracle PeopleSoft
  • HRIS
  • Workday
  • ADP
  • Paycom
  • UKG
  • Employee Lifecycle Management
  • Onboarding
  • Offboarding
  • Employee Support
  • HR Ticketing
  • Case Management
  • Employee Relations
  • Payroll Support
  • Benefits Administration
  • HR Data Management
  • Compliance
  • HR Reporting
  • Customer Service
  • Issue Resolution

Summary

Job Summary
We are seeking an HR Generalist to support employees by handling HR-related inquiries during the transition from PeopleSoft (PS) to Oracle HCM. The role involves providing consultative HR support through phone and email, creating and resolving ServiceNow tickets, and ensuring timely follow-up on employee requests.
Key Responsibilities
  • Respond to employee HR inquiries via phone and email.
  • Create, track, and resolve cases in ServiceNow.
  • Support HR processes in PeopleSoft and Oracle HCM.
  • Provide guidance on:
    • Performance Management
    • Employee lifecycle changes (status changes, employment updates)
    • Compensation questions and policies
    • Benefits and payroll deductions
  • Escalate complex issues when necessary while maintaining excellent customer service.
Required Qualifications
  • Experience in Human ResourcesHR Operations, or HR Shared Services.
  • Hands-on experience with Oracle HCM and/or PeopleSoft.
  • Experience using ServiceNow or similar ticketing systems.
  • Strong written and verbal communication skills.
  • Excellent customer service or contact center experience.
  • Ability to handle sensitive HR matters with professionalism and confidentiality.
Preferred Qualifications
  • Associate''s or Bachelor''s degree (preferred, not required).
  • PHR Certification (preferred, not required).
Required Skills
  • Human Resources
  • Oracle HCM
  • PeopleSoft (PS)
  • ServiceNow
  • HR Operations
  • Employee Relations
  • Performance Management
  • Compensation
  • Benefits
  • Payroll
  • Customer Service
  • Contact Center Support
  • Employee Lifecycle Management
  • Strong Written & Verbal Communication
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: nexmo
  • Position Id: 9061746
  • Posted 1 hour ago
Contact the job poster
BK

Benjamin Kudar

Recruiter @ Nextgen Information Services
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Remote

Today

Easy Apply

Contract

20 - 25

Remote

Today

Easy Apply

Contract

20 - 25

Remote

21d ago

Easy Apply

Contract, Third Party

$25 - $28

Remote

Today

Third Party, Contract

Depends on Experience

Search all similar jobs