HR Generalist(Remote)

Job SummaryWe are seeking anHRGeneralistto support employees by handlingHR-related inquiries during the transition fromPeopleSoft (PS)toOracle HCM. The role involves providing consultativeHRsupport through phone and email, creating and resolvingServiceNowtickets, and ensuring timely follow-up on employee requests.Key ResponsibilitiesRespond to employeeHRinquiries via phone and email.Create, track, and resolve cases inServiceNow.SupportHRprocesses inPeopleSoftandOracle HCM.Provide guidance on:Per

Position Summary We are seeking a customer-focused HR Generalist to support employees by providing guidance on a wide range of Human Resources topics. This role serves as the primary point of contact for employee HR inquiries via phone and email, resolves issues, creates and manages ServiceNow cases, and ensures timely follow-up.This position is part of an HR Shared Services team supporting employees during the organization''s transition from PeopleSoft (PS) to Oracle HCM. Training will be provi

Day to Day Responsibilities(Being thorough in this section will allow the suppliers to pre-identify candidates more accurately.) Review all HRIS transactional process requirements on a daily/weekly and as needed basis and manages the approval or rejection processUnderstand the core HR policies and processes to make quality and timely processing decisionsEscalate transactional process issues and advanced issues to management for reviewManage all incoming HR cases/calls/chats requiring significant

HR Generalist _MISSOURI,MANCHESTER (Remote)Contract 6 monthsNote:being able to handle calls and inquiries efficiently with professionalism and empathy. There are no strict metrics since call volume varies. There is service and quality expectations. Resolve cases in a timely manner with high satisfaction and accuracy.Duties: Human Resources Generalists undertake a wide range ofHRtasks, like organising training, administering employee benefits and leaves and craftingHRpolicies. Utilise Human Resou