Java TIBCO SupportRemoteContractRoles and Responsibilities:Providing support to diagnose and resolve technical incidents within TIBCO-integrated Java applications.Using tools likeTIBCO Hawkor custom dashboards to monitor system health, message queues, and data flows.Conducting root cause analysis (RCA) on failed processes, such as blocked message flows inTIBCO EMSor Java heap memory errors.Creating knowledge base articles and troubleshooting guides for repeated issues to improve future response