ServiceNow Development Expertise: 3–5+ years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript, Business Rules, Script Includes, Flow Designer, Orchestration, IntegrationHub, and Catalog/Request workflows.
CSD Experience: Demonstrated hands-on implementation of Client Software Distribution (CSD or CSD 2.0) including package creation, scheduling, agent management, workflow integration, and troubleshooting deployment failures.
Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs, MID Server, and IntegrationHub spokes—especially MECM/SCCM, Intune, Jamf, or equivalent endpoint management tools.
Endpoint Management Knowledge: Familiarity with the backend of deployment tools (e.g., SCCM Collections, Intune App Packaging, Jamf policies, device targeting, and deployment mechanisms).
Scripting Skills: Advanced JavaScript/GlideScript skills and familiarity with PowerShell or Bash for deployment scripts and automation.
Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM, CMDB/CSDM, Service Catalog, and their relationships with CSD and deployment data.
Problem-Solving Skills: Strong analytical and troubleshooting skills with the ability to debug deployment failures at scale and implement automated remediation logic.
Collaboration & Communication: Good communication and collaboration skills for working with endpoint management, desktop engineering, ITSM, security, and IT operations teams.
Never miss an opportunity! Create an alert based on the job you applied for.