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UC Platforms Sr Engineer — Cisco Telephony Infrastructure

CompNova

Remote • Today

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Job Details

Skills

Cisco CUCM
Cisco Unity Connection
Ansible
telephony application servers
VMware/UCS

Summary

Greetings!!

Job Title: UC Platforms Sr Engineer — Cisco Telephony Infrastructure

Work Location: remote

Start Date: October 2026

Duration: 12 months +

Job description: Provide hands-on engineering support for the installation, maintenance, and lifecycle management of servers and infrastructure underpinning the Cisco telephony environment.

Duties:

Install, configure, and maintain Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and related call processing servers.
Perform server builds, OS-level patching, and platform upgrades for telephony application servers, including cluster configuration and failover setup.
Manage server capacity planning, resource allocation, and performance tuning across the telephony server estate.
Monitor server health, uptime, and system logs, and resolve hardware or software issues affecting call processing.
Administer virtualized telephony servers (VMware/UCS), including provisioning, snapshots, and resource pools.
Manage and maintain Cisco UCS server infrastructure in Intersight Managed Mode (IMM), including server profiles, policies, and firmware compliance.
Develop and maintain Ansible playbooks to automate server provisioning, configuration management, and routine maintenance tasks across the telephony server estate.
Coordinate hardware and firmware maintenance with vendors, including replacement, upgrades, and end-of-life planning.
Maintain backup and disaster recovery procedures for telephony servers, including DRS backups and restore testing.
Support integration between telephony servers and adjacent systems: SBCs, gateways, voicemail, and call recording platforms.
Document server architecture, build standards, and maintenance procedures.
Provide root cause analysis and escalation support for server-related incidents impacting telephony services.
Collaborate with the UC Tier II/III/SME Engineer and networking teams to align server infrastructure with broader collaboration architecture.

Required Skills and Qualifications:

Strong hands-on experience installing and maintaining Cisco CUCM, Cisco Unity Connection, and IM & Presence servers.
Proficiency with Cisco UCS server hardware and VMware virtualization for telephony workloads.
Hands-on experience managing Cisco UCS infrastructure via Cisco Intersight, including Intersight Managed Mode (IMM) for server profile configuration, firmware management, and policy-based provisioning.
Experience with server OS administration (Linux-based appliance OS for Cisco UC applications).
Solid understanding of telephony protocols: SIP, H.323, MGoogle Cloud Platform, SCCP.
Experience with Cisco Unified Serviceability, RTMT, and Disaster Recovery System (DRS) tools.
Familiarity with clustering, redundancy, and failover design for high-availability telephony platforms.
Knowledge of storage and backup practices as they apply to telephony application servers.
Scripting/automation experience (Ansible, PowerShell, Python, or similar) for server provisioning, configuration management, and reporting.
Working knowledge of Ansible for automating repeatable infrastructure tasks and enforcing configuration consistency across the telephony server environment.
Strong troubleshooting skills, with a focus on root-cause analysis for server-level incidents.
Excellent communication skills across technical and non-technical stakeholders.
Preferred: Cisco certifications (CCNP Collaboration or equivalent), VMware certification, Cisco Intersight/UCS certification, or ITIL familiarity.

Best Regards,

Rick P

Tel: Fax:
300 N Coit Rd., # 340
Richardson, TX 75080
Web: CompNova.com

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10423121
Position Id: JPC-UCCis
Posted 9 hours ago

Fitment

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Rick Polepalli

CompNova Recruiter @ CompNova

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Senior UC Engineer

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Role Summary This role provides hands-on engineering support for the installation, configuration, and maintenance of telephony infrastructure, primarily focused on Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and related call processing servers. The position involves managing server lifecycle, capacity planning, performance tuning, and ensuring high availability of telephony services. It requires collaboration with cross-disciplinary teams to maintain a stable and scalabl

Easy Apply

Third Party, Contract

Depends on Experience

IT Infrastructure Engineer

Remote

•

Yesterday

Role Summary An experienced IT Infrastructure Engineer is sought to design, implement, and maintain enterprise server and virtualization infrastructure supporting critical business systems. This role requires a high level of technical expertise in Cisco UCS environments, VMware virtualization, and hybrid cloud integrations, with a focus on ensuring high availability, scalability, and security. The position involves leading infrastructure projects, supporting enterprise Unified Communications sys

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Senior UC Engineer

Remote

•

Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Senior UC Engineer

Remote or Phoenix, Arizona

•

Today

Full-time

Job Details

Skills

Cisco CUCM
Cisco Unity Connection
Ansible
telephony application servers
VMware/UCS

Summary

Greetings!!

Job Title: UC Platforms Sr Engineer — Cisco Telephony Infrastructure

Work Location: remote

Start Date: October 2026

Duration: 12 months +

Job description: Provide hands-on engineering support for the installation, maintenance, and lifecycle management of servers and infrastructure underpinning the Cisco telephony environment.

Duties:

Install, configure, and maintain Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and related call processing servers.
Perform server builds, OS-level patching, and platform upgrades for telephony application servers, including cluster configuration and failover setup.
Manage server capacity planning, resource allocation, and performance tuning across the telephony server estate.
Monitor server health, uptime, and system logs, and resolve hardware or software issues affecting call processing.
Administer virtualized telephony servers (VMware/UCS), including provisioning, snapshots, and resource pools.
Manage and maintain Cisco UCS server infrastructure in Intersight Managed Mode (IMM), including server profiles, policies, and firmware compliance.
Develop and maintain Ansible playbooks to automate server provisioning, configuration management, and routine maintenance tasks across the telephony server estate.
Coordinate hardware and firmware maintenance with vendors, including replacement, upgrades, and end-of-life planning.
Maintain backup and disaster recovery procedures for telephony servers, including DRS backups and restore testing.
Support integration between telephony servers and adjacent systems: SBCs, gateways, voicemail, and call recording platforms.
Document server architecture, build standards, and maintenance procedures.
Provide root cause analysis and escalation support for server-related incidents impacting telephony services.
Collaborate with the UC Tier II/III/SME Engineer and networking teams to align server infrastructure with broader collaboration architecture.

Required Skills and Qualifications:

Strong hands-on experience installing and maintaining Cisco CUCM, Cisco Unity Connection, and IM & Presence servers.
Proficiency with Cisco UCS server hardware and VMware virtualization for telephony workloads.
Hands-on experience managing Cisco UCS infrastructure via Cisco Intersight, including Intersight Managed Mode (IMM) for server profile configuration, firmware management, and policy-based provisioning.
Experience with server OS administration (Linux-based appliance OS for Cisco UC applications).
Solid understanding of telephony protocols: SIP, H.323, MGoogle Cloud Platform, SCCP.
Experience with Cisco Unified Serviceability, RTMT, and Disaster Recovery System (DRS) tools.
Familiarity with clustering, redundancy, and failover design for high-availability telephony platforms.
Knowledge of storage and backup practices as they apply to telephony application servers.
Scripting/automation experience (Ansible, PowerShell, Python, or similar) for server provisioning, configuration management, and reporting.
Working knowledge of Ansible for automating repeatable infrastructure tasks and enforcing configuration consistency across the telephony server environment.
Strong troubleshooting skills, with a focus on root-cause analysis for server-level incidents.
Excellent communication skills across technical and non-technical stakeholders.
Preferred: Cisco certifications (CCNP Collaboration or equivalent), VMware certification, Cisco Intersight/UCS certification, or ITIL familiarity.

Best Regards,

Rick P

Tel: Fax:
300 N Coit Rd., # 340
Richardson, TX 75080
Web: CompNova.com

Dice Id: 10423121
Position Id: JPC-UCCis
Posted 9 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Rick Polepalli

CompNova Recruiter @ CompNova

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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