Your role Mission: Support the Service Contract Administration (SCA) team as it seeks to optimize department efficiencies and meet the needs of the business. Role & Responsibilities: 1. Manage incoming tasks in C4C Central Queue: Perform preliminary review of incoming tasks: o Proofing task notes and attachments, checking for clarity, completeness, and presence of required documentation and format. Reject tasks, as needed, that fail to meet criteria standards; provide clear notes with explanatio