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San Antonio, Texas

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Today

What You'll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.Troubleshoot issues remotely using internal dashboards and generative AI tools.Identify opportunities to enhance systems, efficiency, and customer experience.Collaborate cross-functionally and share best practices to strengthen the knowledge base.Continuously learn and adapt to emerging technologies.These roles are night sh

Full-time

Help Desk Agent - Day

San Antonio, Texas

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Today

Full-time

Help Desk Agent - Swing Shift

San Antonio, Texas

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Today

Full-time

Help Desk Analyst

San Antonio, Texas

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17d ago

Job Summary The Help Desk Analyst is responsible for providing first level problem resolution and support to the SAWS'' user community, documenting problems, escalating to higher levels as necessary and coordinating repairs by outside vendors. May assist customers via remote access, phone, or in person. Essential Functions Provides first level support and follow-up, through the Help Desk, to the SAWS'' user community regarding computer operations, hardware components, and software applications

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Contract

Depends on Experience

IT helpdesk - Secret clearance required

Hybrid in Randolph Air Force Base, Texas

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5d ago

Help Desk Specialist II Location: JBSA Randolph-TX-78150- Fully remote. You will go to the work location only for meetings. Long-term contract. FTE/W2 or 1099 assignment Salary: Up to $52,000 plus benefits Educational Level: Associate Degree in Management of Information Systems/Technology or similar degree. Years of Experience: Three years minimum Knowledge, Skills, and Abilities (KSAs): Experience responding to and diagnosing problems through discussion with users.Ensures a timely process throu

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Contract

50,000 - 52,000

Help Desk 2

Remote

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6d ago

Day to Day Responsibilities(Being thorough in this section will allow the suppliers to pre-identify candidates more accurately.) Short DescriptionAt the IT Service Desk, we deliver Customer Excellence Focused Support to our end users by leveraging cutting-edge technology with our IT Service Management products and self-service/automated solutions for our customers. The Service Desk Support Analyst will report to the IT Supervisor. In this role, you will be responsible for the remote support to u

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Third Party, Contract

$22 - $25

Help Desk Analyst - Trenton, NJ(Remote)

Remote or Trenton, New Jersey

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Today

Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for training. Training is Monday - Friday 8:30 am - 4:30 pm. Note: 35 hour workweek. Qualifications and Skills Desired: Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided. Experience using Microsoft Excel, Word and Visio Must have good clear communication skil

Full-time

Helpdesk Analyst - Indianapolis IN/Hybrid - Need Locals

Remote or Indianapolis, Indiana

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Today

Immunization Helpdesk Analyst 2 N. Meridian St. Indianapolis IN, 46204/Hybrid Local candidates only 12+ Months Pay rate: $20/hr. Description: Immunization Helpdesk Analyst The Immunization Helpdesk Analyst provides technical and customer support for immunization information systems (IIS), focusing on data integrity issues such as de-duplication and bad merges. This role ensures accurate immunization records and supports healthcare providers, public health staff, and end-users in resolving dat

Full-time

USD 20.00 per hour

Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) - Trenton, NJ/Hybrid

Remote or Trenton, New Jersey

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Today

Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) Trenton, NJ/Hybrid 5+ Months Note1: 35 hour workweek. Note2: Candidates will be required to come onsite for fingerprinting prior to start. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. Hours are Monday- Friday- 8:00 am to 4:00 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday). All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or e

Full-time

Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE

Remote or Trenton, New Jersey

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Today

Help Desk Coordinator [2 pm to 10 pm] Trenton, NJ/REMOTE 5+ Months Note: 35 hour workweek. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for training. Training is Monday - Friday 8:30 am - 4:30 pm. Description: Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication

Full-time

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Help Desk Support Technician I

Remote or Somerville, Massachusetts

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Today

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be par

Full-time

USD 19.81 - 28.30 per hour

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Monday to Friday 8am-4:30pm. Please apply only if you are interested and available for this shift! Responsibilities: Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resol

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Full-time

USD 20.00 - 22.00 per hour

Help Desk Analyst - Level 2 - Mercer County, NJ/Hybrid

Remote or New Jersey

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Today

Help Desk Analyst - Level 2 Mercer County, NJ/Hybrid 6+ Months/ There will be an extension. NOTE: All training will be conducted on premises. Training on the AOC procedures and system will be provided. HOURS: Monday- Friday: 8:30 am to 4:30 pm After Training: 3 Days Onsite, 2 days remote: Tuesday, Wednesday or Thursday 9:00 - 5:00 with 1 hour unpaid lunch. Note we are not looking for A++ certification, Server support, Network Engineers, or hardcore hardware help or service desk professionals.

Full-time

IT Help Desk Technician

Remote or Beavercreek, Ohio

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Today

ARS is seeking an IT Help Desk Technician to provide end-user support and manage software/hardware solutions in a hybrid Azure environment. The ideal candidate will have experience in account administration, troubleshooting, and deploying solutions within Microsoft and Linux ecosystems. Candidates must be willing to get a Secret clearance. Why Work with us? Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent an

Full-time

Help Desk Level 2 consultant [3 Days Onsite, 2 days remote] - Mercer County, NJ/Hybrid

Remote or New Jersey

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Today

Help Desk Level 2 consultant [3 Days Onsite, 2 days remote] Mercer County, NJ/Hybrid 6+ months NOTE: All training will be conducted on premises. Training on the AOC procedures and system will be provided. HOURS: Monday- Friday: 8:30 am to 4:30 pm There wil be an extension. After Training: 3 Days Onsite, 2 days remote: Tuesday, Wednesday or Thursday 9:00 - 5:00 with 1 hour unpaid lunch. Description: The HD Level 2 consultant will resolve elevated softwae technical and procedural problems to

Full-time

Help Desk Specialist (Salesforce) - Remote

Remote or Reston, Virginia

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Today

This role is contingent upon a contract award. ICF is seeking a Help Desk Specialist to support an enterprise Salesforce services environment for a federal health client. This role will focus on user support, issue intake, troubleshooting, escalation coordination, stakeholder communications, knowledge base maintenance, and support for release and training activities. The ideal candidate has experience supporting business users in a structured help desk or application support environment. This ro

Full-time

USD 67,355.00 - 114,503.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

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