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Galaxy i Technologies, Inc.
Franklin Township, New Jersey • Today
Contract, Third Party
Depends on Experience



Galaxy i Technologies, Inc.
Franklin Township, New Jersey • Today
Contract, Third Party
Depends on Experience












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Role: - ServiceNow Technical Architect
Location: Somerset, NJ
Job type: Contract
Job Description:
Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
Experienced in leading at least 3 or more Transformation Implementation projects in ITSM /ITOM /ITAM / Integrations area and complete Implementation lifecycle for ServiceNow.
Experience in ServiceNow custom application design and development
Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
Experience in IT Asset Management Lifecycle and ServiceNow HAM Pro features and functions.
Experienced in leading at least five end to end Implementation projects in ITSM/ITOM/ ITAM [HAM, SAM] and CMDB.
Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations
Mentor and share technical knowledge/guidance to team.
Design technical solutions and best practices guidance based on customer requirements and convert to functional requirements.
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
Maintains and reviews license Data in ServiceNow and proactively reports on the compliance slippage.
Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation.
Hands-on experience in architecting and delivering GxP-compliant ServiceNow solutions, including Computer System Validation (CSV), URS, SRS, IQ/OQ, RTM, 21 CFR Part 11 compliance, audit trails, and validation documentation.
Strong experience with ServiceNow Service Exchange architecture and integrations, including remote catalog items, incident synchronization, foundation data management, cross-instance integrations, and validated/non-validated ServiceNow environments
Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required
iTechGRC enables businesses to collect and integrate risk, compliance, audit, and third-party vendor data across the organizational silos to derive actionable business intelligence. We are a part of iTechUS, Inc, which has been there for over 20 years and is a leading business growth solutions provider. The team has transformed over 500 companies in every industry, focusing on performance, reliability, security, flexibility, and cost-efficiency.
We established iTechGRC to provide and implement the next generation of integrated risk management solutions that utilize the latest technology to help you achieve risk and compliance objectives. Guided by the vision of our Chairman and Chief Executive Officer, Kishore Khandavalli, we go beyond standard checklist activities and instead employ a targeted and tailored approach for the unique GRC needs of each customer.


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