Our Fortune 500 client is looking for a Helpdesk Specialist to work on their project based out of Columbia, SC / 100 % Remote. Job Title: Helpdesk Specialist Location: Harrisburg, PA / Onsite Duration: 6 Months Job Description: End-user Support Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service provide