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IT Help Desk Support

Perennial Resources International

White Plains, New York • Yesterday

Easy Apply

Full-time

$40,000 - $60,000

IT Help Desk Support /End User Support

Cinter Career

New York, New York • Today

Full-time

USD 26.00 - 30.00 per hour

Help Desk/Desktop Support Analyst

Robert Half

Wilton, Connecticut • Today

Easy Apply

Contract

USD 20.90 - 24.20 per hour

IT Client Services & Help Desk Lead

Robert Half

Montvale, New Jersey • Today

Easy Apply

Full-time

USD 90,000.00 - 100,000.00 per year

Assistant Supervisor IT Help Desk

City of New York

New York, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

Help Desk/Desktop Support Analyst

Robert Half

Brooklyn, New York • Today

Easy Apply

Contract

USD 23.75 - 27.50 per hour

Help Desk/Desktop Support Analyst

Robert Half

Remote or New York, New York • Today

Easy Apply

Full-time

USD 23.75 - 27.50 per hour

Broadcast IT Support Engineer

AllSTEM Connections

Stamford, Connecticut • Today

Full-time

USD 62,400.00 - 95,700.00 per year

EDI Helpdesk Support

Randstad Digital

Remote or Durham, North Carolina • Today

Contract

USD35 - USD38

Desktop Support Specialist ( Trading Floor experience ) in Washington, DC

System One

New York, New York • 9d ago

Easy Apply

Full-time

$150000

Healthcare IT Service Desk / IT Contact Center Support

Ab Ovo Inc

Remote • 22d ago

Easy Apply

Contract

Depends on Experience

IT Help Desk Manager - MSP

Arc Human Capital, LLC

Remote or Hybrid in Ellicott City, Maryland • 5d ago

Full-time

118,000 - 122,000

IT Operations Specialist

HouseCanary

Remote • 26d ago

Easy Apply

Full-time

75000 - 95000

IT Support Engineer

Clay Labs

New York, New York • Today

Full-time

USD 130,000.00 - 160,000.00 per year

Job Details

Skills

Active Directory
Multi-factor Authentication
Microsoft Windows
OS X

Summary

THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN WHITE PLAINS, NY

NO H1S OR 3RD PARTIES

IT Help Desk Technician

We're looking for an IT Help Desk Technician to join our Team at our Operation Support Center in White Plains, NY.

About the Position

The person selected will help support our users and our network. Duties will include technical and operational IT troubleshooting and resolving store issues, maintenance of hardware and software, and installing new software and hardware. The team provides remote end-user support as well as installation and 24-hour monitoring of systems and emergency service.

Key Responsibilities

Provide remote support to retail stores and corporate offices, effectively addressing hardware, software, and connectivity inquiries.

Troubleshoot and resolve ISP outages and network configuration issues involving Sonicwall, PoE switches, and Wireless Access Points (WAPs)

Deploy, configure, and support specialized equipment, including thin clients, Zebra scanners/tablets, and security camera systems.
Collaborate with and escalate issues to third-party vendors for advanced remote support when necessary.
Perform user account management, including basic Active Directory administration and Multi-Factor Authentication (MFA) troubleshooting.
Configure, maintain, and troubleshoot local and network printers.

Qualifications & Skills

Strong proficiency in supporting Windows 11, macOS, and various mobile device platforms (iOS/Android).
Solid understanding of networking concepts with the ability to troubleshoot infrastructure, ISP connections, and hardware.
Working knowledge of Active Directory and MFA systems.
Proven ability to patiently and clearly guide non-technical staff through technical troubleshooting steps over the phone.
Experience with Zebra mobile devices is a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10124617
Position Id: PRI-HDWP-NY
Posted 1 day ago

Fitment

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Contact the job poster

Fred George

Recruiter @ Perennial Resources International

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Similar Jobs

Desktop Engineer

New York, New York

•

3d ago

Job DescriptionEUC/Desktop EngineerThe Deskside Technician provides on site and remote technical support to end users, ensuring timely resolution of hardware, software, and connectivity issues. The role focuses on incident resolution, service requests, device lifecycle (asset) management, and VIP support, working closely with Service Desk, Infrastructure, and Security teams to meet defined SLAs for deskside response and resolutionEnd User Support Provide on site deskside support for laptops, des

Easy Apply

Full-time

65000 - 70,000

Data Center & Route Switch Field Service Technician

New York, New York

•

Today

Data Center & Route Switch Field Service Technician : This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training including Router, Switch, Rack and Stack and Structured Cabling among other topics. If you are technical, Acuative is willing to invest in you for this role. This position requires a person willing to go to new places. Tickets can be assigned four or more hours away to provide installation and maintenan

Full-time

Network Support Engineer

New York, New York

•

Today

Description: On-site in either New York, NY or Austin, TX or Washington, DC Our client, an industry leader in applied AI, has an excellent opportunity for a Network Support Engineer to work on a 1-2/month opportunity. Work will be on-site in Austin, TX, Washington, DC, or New York, NY. The Network Support Engineer will maintain reliable wired and wireless network connectivity, troubleshoot end-user network issues, and support office infrastructure initiatives. The role requires hands-on execut

Contract

Desktop Engineer - 2nd Shift - Newark, NJ

Newark, New Jersey

•

Today

We are looking for a qualified Desktop Engineer for out 2nd shift, 24/7 team, who has experience troubleshooting computer issues and supporting customers in person, by phone, email, and remote access tools. Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary. Install hardware and software on workstations. Set up and maintain network and telecommunications systems. Troubleshoot LAN, server, wi-fi and connectiv

Full-time

Job Details

Skills

Active Directory
Multi-factor Authentication
Microsoft Windows
OS X

Summary

THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN WHITE PLAINS, NY

NO H1S OR 3RD PARTIES

IT Help Desk Technician

We're looking for an IT Help Desk Technician to join our Team at our Operation Support Center in White Plains, NY.

About the Position

Key Responsibilities

Provide remote support to retail stores and corporate offices, effectively addressing hardware, software, and connectivity inquiries.

Troubleshoot and resolve ISP outages and network configuration issues involving Sonicwall, PoE switches, and Wireless Access Points (WAPs)

Deploy, configure, and support specialized equipment, including thin clients, Zebra scanners/tablets, and security camera systems.
Collaborate with and escalate issues to third-party vendors for advanced remote support when necessary.
Perform user account management, including basic Active Directory administration and Multi-Factor Authentication (MFA) troubleshooting.
Configure, maintain, and troubleshoot local and network printers.

Qualifications & Skills

Strong proficiency in supporting Windows 11, macOS, and various mobile device platforms (iOS/Android).
Solid understanding of networking concepts with the ability to troubleshoot infrastructure, ISP connections, and hardware.
Working knowledge of Active Directory and MFA systems.
Proven ability to patiently and clearly guide non-technical staff through technical troubleshooting steps over the phone.
Experience with Zebra mobile devices is a plus.

Dice Id: 10124617
Position Id: PRI-HDWP-NY
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Fred George

Recruiter @ Perennial Resources International

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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Desktop Engineer

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Desktop Engineer - 2nd Shift - Newark, NJ

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