Apply Now

IT Help Desk Support /End User Support

New York, NY, US • Posted 1 hour ago • Updated 1 hour ago

Full Time

On-site

USD $26.00 - 30.00 per hour

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

Japanese
Recruiting
Design Of Experiments
Insurance
Performance Management
Preventive Maintenance
Project Management
Computer Hardware
Testing
Continuous Improvement
Network
Software Installation
Server Administration
Identity Management
Technical Training
Supervision
Multitasking
Attention To Detail
Computer Science
Technical Support
LAN
WAN
Remote Access
Business Software
Microsoft Windows
Microsoft Office
Adobe Acrobat
Management
IOS Development
HP
Laptop
Network+
Microsoft
English
Communication

Japanese
Recruiting
Design Of Experiments
Insurance
Performance Management
Preventive Maintenance
Project Management
Computer Hardware
Testing
Continuous Improvement
Network
Software Installation
Server Administration
Identity Management
Technical Training
Supervision
Multitasking
Attention To Detail
Computer Science
Technical Support
LAN
WAN
Remote Access
Business Software
Microsoft Windows
Microsoft Office
Adobe Acrobat
Management
IOS Development
HP
Laptop
Network+
Microsoft
English
Communication

Summary

Job Details
Job Title: IT Help Desk Support Specialist
Client: Japanese Corporate thorugh Cinter (Staffing)
Working Location: New York NY, 10016 (Onsite)
Employment Type: Non-Exempt, W-2
Salary: $26-30 / Per Hour (DOE)
Benefit: 401K match, No insurance
Working Hours : 9:00AM to 5:30PM (Include unpaid 1 hour lunch break) = 37.5 hours / per week

Key Responsibilities:

Provides technical support for end-user customers and maintains communication via phone, email, or in-person, by analyzing and troubleshooting problems, as well as performing hardware and software installation and testing.
Maintains user manuals and internal documents to document processes, solutions, and environment for continuous improvement in operations.
Perform Server Administration support, such as monitoring.
Monitor network environment, including desktop and network maintenance, software installation, and troubleshooting.
Performs server administration, user account management, basic administration and troubleshooting activities.
Prioritizes incoming requests or issues, escalating to designated support teams as necessary.
Provides periodic IT training to users and participate in regional and global IT projects.

The right candidate will possess:

Ability to work effectively based on management direction as well as to work as a strong team contributor.
Ability to communicate effectively with customers, internal technology teams and users with various skill levels.
Strong organization skills and be capable to deliver high quality of work.
Ability to learn quickly and efficiently as a team player, with minimum supervision.
Ability to multitask based on priority; Customer focused and detail oriented.

Skills & Qualifications:

Bachelor's degree in Computer Science or related field; or equivalent work experience in the IT field.
At least 1-2 years of experience in end user support with Windows based LAN/WAN/Remote Access Support experience.
Extensive knowledge of various business software: Windows OS, Office365, Adobe Acrobat.
Experience with managing and troubleshooting iOS-based devices, Conference System, MS Surface and HP laptops.
ITFL Foundation, A+, Network+, Microsoft Product related certifications or other IT vendor certifications preferred but not required.
Proficient English communication skills are a must.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91130525
Position Id: 43a9132d6e860dc51353c63662131386
Posted 1 hour ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT End User Support Specialist

New York, New York

•

Today

Astreya is seeking a highly skilled and customer-focused IT End User Support Specialist (L4) to provide advanced onsite and remote technical support within a demanding, fast-paced enterprise environment. This role requires a seasoned IT professional with deep technical expertise across endpoint technologies, enterprise systems, collaboration platforms, and infrastructure services. The ideal candidate is a self-directed problem solver who thrives in high-volume environments, can effectively manag

Full-time

USD 40.92 - 64.62 per hour

Desktop Support Technician

New York, New York

•

Today

Job Title: Desktop Support Technician II | IT Support Specialist | End User Support Technician Job SummaryWe are seeking a Desktop Support Technician to provide hands-on technical support for end users across desktop, laptop, mobile, networking, and collaboration environments. This role is responsible for installing, maintaining, troubleshooting, and supporting hardware, software, operating systems, enterprise applications, and network connectivity. The ideal candidate has experience supporting

Easy Apply

Contract

$35 - $37

IT Business Analyst

New York, New York

•

16d ago

Title: Desktop Support Analyst - Senior Duration: 12 months Location:151 W 42nd Street Floor - 14, New York, NY, US, 10036 - Onsite Join our dynamic team as an IT Business Analyst in New York, where you''ll have the opportunity to work in a fast-paced environment, supporting cutting-edge technology solutions. Role OverviewAs an IT Business Analyst, you will be well-versed in desktop and server Windows operating system configuration methods, including standalone physical and virtualized environm

Easy Apply

Contract, Third Party

$50 - $54.36

Helpdesk Technician

Commack, New York

•

Today

EnerSys Advanced Systems (EAS) is a specialized division of EnerSys-a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions for the aerospace, defense, and medical industries. As we continue to grow, we're looking for individuals who share a passion for these industries and want to be part of an innovative, dynamic team. Certain positions at EnerSys Advanced Systems require access to information or technology that is subject to the In

Full-time

USD 50,000.00 - 65,000.00 per year

Search all similar jobs

More jobs at Cinter Career in New York, NY