ServiceNow Operations Analyst / Business Analyst

ITCON Services is seeking a skilled Mid-Level ServiceNow Engineer to develop and maintain the core operational platform for our Call Center. This 24/7/365 call center facility serves as the central intelligence and coordination hub for the government. In this role, you will manage our FedRAMP-authorized ServiceNow environment, transforming it from a standard IT ticketing system into a customized, high-security law enforcement case management and decision-support platform. 1. Custom Application

{"description": " Who We Are: Managed Health Care Associates, Inc. (MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum, including long-term care, home infusion, specialty pharmacies, senior living, and other group living facilities. Our team of associates is passionate about our common mission of helping people age with grace and championing our core values of being

Description Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client's organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes. Responsibilities: Task Exec

Schneider Electric USA, Inc. seeks a Lead, Salesforce Business Analyst in Franklin, TN. Job Description: Support strategic and tactical operation of the Salesforce.com platform and related processes and workflows. Manage the collection and implementation of business process requirements for SalesForce.com. Create requirements for maintaining and enhancing visual layouts, workflow rules and business logic layer to streamline and enhance business processes and improve user experience. Work with t