Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami's Mobile App Platform has been certified by J.D. Power for providing clients with "An Outstanding Mobile Banking Platform Experience."
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
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We're looking for a Talent Acquisition Operations & Analytics Specialist to build and scale the data, systems, and processes that power our recruiting organization. This person will own recruiting reporting, Workday Recruiting optimization, and process improvement, while helping introduce modern tooling (including AI) to make hiring faster, smarter, and more scalable.
You'll partner closely with Recruiting, HR, and Leadership to ensure we have accurate data, clean workflows, and clear insights into how our hiring engine is performing.
Key Responsibilities Talent Acquisition Operations & Process Management - Oversee the day-to-day operations of the Talent Acquisition function, ensuring consistency, scalability, and compliance.
- Develop and maintain standard operating procedures for recruiting workflows across the organization.
- Partner with recruiters, HR, and hiring managers to identify and resolve process gaps and drive continuous improvement.
- Implement process automation and technology solutions to improve efficiency and candidate experience.
Talent Acquisition Metrics, Reporting & Analytics - Define, track, and analyze key talent acquisition KPIs such as time-to-fill, cost-per-hire, quality of hire, source effectiveness, and pipeline health.
- Build and maintain dashboards and reports to communicate insights to leadership and stakeholders.
- Provide actionable analytics to support data-driven decision-making, workforce planning, and recruiting strategy.
- Conduct trend analysis and benchmarking to identify areas for optimization and predict hiring needs.
Workforce Planning, Position Management & Reporting - Collaborate with HR, Finance, and business leaders to support ongoing workforce planning initiatives and headcount management.
- Track, update, and maintain accurate data for all open and filled positions across the organization.
- Partner with TA leadership and HRIS teams to ensure Workday and other systems reflect up-to-date position statuses, requisition details, and headcount forecasts.
- Develop and distribute regular reports and dashboards summarizing position activity, hiring trends, and workforce movement.
- Identify insights and patterns in staffing data to support forecasting, capacity planning, and organizational design discussions.
- Ensure position management reporting aligns with approved budgets, hiring plans, and strategic workforce goals.
Talent Acquisition AI Strategy & Enablement - Lead initiatives to evaluate, implement, and optimize AI tools and automation throughout the recruiting process.
- Leverage AI technologies for candidate sourcing, screening, matching, and engagement to enhance recruiter productivity and candidate quality.
- Partner with HRIS and TA leadership to integrate AI solutions with existing systems such as Workday Recruiting, CRMs, and job boards.
- Ensure responsible and ethical AI usage - maintaining fairness, transparency, and compliance with data privacy and employment laws.
- Analyze AI performance metrics (accuracy, bias detection, user adoption) and make recommendations for enhancement.
- Educate and train recruiters and stakeholders on how to effectively use AI-driven tools and insights.
- Stay current on emerging technologies and trends in AI for recruiting, such as generative AI, predictive analytics, and automated assessment platforms.
Recruiting Systems, HRIS, and Workday Administration - Serve as a system administrator and subject matter expert for Workday Recruiting and related HRIS platforms.
- Manage system configurations, testing, data audits, and updates to ensure data integrity and system reliability.
- Partner with IT and HRIS teams on integrations, upgrades, and enhancements to the recruiting tech stack.
- Support end-users with troubleshooting, permissions, workflows, and process documentation.Recommend system improvements to enhance recruiter and hiring manager experiences.
Compliance, Data Integrity & Governance - Ensure recruiting processes adhere to all legal, regulatory, and compliance standards (EEOC, OFCCP, GDPR, etc.).
- Maintain clean, accurate, and secure candidate data across all TA systems.
- Monitor compliance of AI and automation tools to ensure ethical use and minimize bias.
- Support audit requests and compliance reporting as needed.
Qualifications - Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent experience accepted.
- 7-10 years of experience in talent acquisition operations, recruiting analytics, or HR systems administration.
- Strong understanding of end-to-end recruiting processes, data management, and process optimization.
- Proficiency in Workday Recruiting and HR analytics tools
- Experience with AI tools in recruiting (e.g., sourcing automation, resume parsing, chatbots, or candidate-matching algorithms).
- Excellent problem-solving, analytical, and communication skills with the ability to translate data into insights.
- Strong organizational and project management skills; capable of handling multiple priorities in a fast-paced environment.
Preferred Skills - Experience implementing or managing AI recruiting technologies (e.g., Eightfold, Paradox, HireVue, or similar).
- Familiarity with natural language processing (NLP) and machine learning applications in HR.
- Knowledge of recruiting compliance and data privacy standards.
- Certification in HR analytics, Workday, or AI technology is a plus.
The salary range for this position is: $0 - $0
Cool Things to Know Not Just Any Company : Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization : We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters : We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important Stuff Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
#LI-REMOTE J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
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