Dynamics 365 CRM Administrator / Analyst
Location: Columbia, MD (Hybrid Preferred | Remote Candidates Considered)
Duration: 8+ Month Contract with Potential Extension
Schedule: Monday-Friday, Standard Business Hours
Compensation: Depends on experience, reference range $40 to $48 per hour W-2
Dynamics 365 Sales experience required. Dynamics Field Service and Power Platform experience are a plus.
About the Opportunity
We're seeking a Microsoft Dynamics 365 CRM Administrator / Analyst to support and enhance our Dynamics Sales and Field Service environments. This is an excellent opportunity for a Dynamics professional who enjoys working directly with business users, solving system challenges, improving processes, and helping organizations maximize their CRM investment.
The ideal candidate will have experience supporting Microsoft Dynamics 365 environments and a general understanding of the Microsoft Power Platform, including Power Automate, Power Apps, and related business process solutions.
In this role, you'll be the go-to resource for CRM administration, user support, data management, and day-to-day operational improvements. You'll partner closely with business stakeholders while supporting ongoing modernization and cloud initiatives.
This position is ideal for someone with strong Dynamics administration experience who enjoys a combination of technical problem-solving, user interaction, and business process support.
Required Qualifications
- 3+ years of experience supporting or administering Microsoft Dynamics CRM or Dynamics 365.
- Experience with Dynamics 365 Sales (Customer Engagement).
- Strong understanding of security roles, user administration, and CRM configuration.
- Experience troubleshooting application issues and supporting business users.
- Experience performing data imports, updates, and maintenance activities.
- Strong problem-solving and analytical skills.
- Familiarity with Microsoft Power Platform, including Power Automate, Power Apps, and basic troubleshooting of platform-related workflows.
- Excellent communication and customer-facing skills.
- Ability to work independently in a fast-paced environment.
Keywords
Microsoft Dynamics 365, Microsoft Dynamics CRM, Dynamics 365 Sales, Dynamics Field Service, CRM Administrator, Dynamics Administrator, Dynamics Analyst, Power Platform, Microsoft Power Platform, Power Automate, Power Apps, CRM Support, Application Support, User Administration, Data Management, Customer Engagement, CRM Systems Administrator.
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